Bridget Fair
Summary
Highly organized professional promotes track record of overseeing and leading teams to achieve sales goals and maintain high customer service standards. Committed to developing and maintaining a positive work environment and fostering collaboration between staff and management.
Overview
5
5
years of professional experience
Work History
Pharmacy Technician
Group Heath Cooperative
12.2023 - Current
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
Shift Leader
starbucks
11.2019 - 12.2023
- Trained new employees in job duties, safety procedures, and company policies
- Managed store closing and opening procedures to ensure safety and security
- Adhered strictly to cash handling protocols and security measures at all times
- Worked cooperatively with teams to accomplish business goals and objectives
- Created successful shift plans, adjusting team member line-up to achieve shift efficiency
- Utilized effective communication skills to motivate team members to achieve goals
- Held team members accountable during shift by effectively coaching to improve performance
- Maintained clean and secure operating environment
- Supervised food and beverage production and preparation, promoting consistency with established recipes and procedures
- Ensured compliance with all health codes regulations and store policies
- Managed inventory levels and minimized loss, following company systems and guidelines
- Managed all ordering and product consolidation
- Provided excellent customer service and developed strong relationships with customers
- Assisted customers with inquiries, orders and complaints in a timely manner.
Education
High School Diploma -
Malcolm Shabazz
Madison, Wisconsin06.2022
Skills
POS System Operations
Inventory Counts
Safety Processes
Issue Resolution
Task Delegation
Cash Handling
Staff Supervision
Staff Training
Team Leadership
Rule Enforcement
Verbal and Written Communication
Conflict Resolution
Complaint Resolution
Flexible Work Schedule
Problem-solving skills
Team Collaboration
Workflow Optimization
Confidentiality and HIPAA
Peer editing and review
Volunteer Experience
While attending school at Shabazz City Highschool for class credit and non-class credit
Restoration efforts such as but not limited to:
- litter removal
- Buckthorn removal
- collection and distribution of native prairie plant seeds
- seed processing
- restoration projects in oakland savannas, prairies and oakland forests
- water quality testing and moderating of serval body of water around warner park
- planting of 20+ Native and near native trees over a week times span as well as a comprehensive presentation on native and neer native trees
School leader ship:
- Organizing school events such as, new student orientation
- Teacher assistant , I graded, reviewed and helped revise students assignments as well as creating and leading lesson plans
- Peer mentor , I peer mentored students at the attached middleschool
References
References available upon request
Timeline
Pharmacy Technician
Group Heath Cooperative
12.2023 - Current
Shift Leader
starbucks
11.2019 - 12.2023
High School Diploma -
Malcolm Shabazz
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