Job Search Status
Open to workDesired start date: Open to discussion
Open To Work
Bridget Faulkenberry
Saint Peters,MO
Work Preference
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Senior Consultant
United Healthcare
06.2019 - 09.2025
- Analyzed complex healthcare data to identify trends, driving informed decision-making and process improvements.
- Managed approximately 30 incoming calls, emails and faxes per day from customers.'
- Assisted in resolving client inquiries and issues to enhance customer satisfaction.
- Developed personalized Medicare plans tailored to individual client needs and preferences.
- Reduced client confusion around Medicare options by creating easy-to-understand informational resources.
- Provided exceptional customer service by promptly responding to inquiries and offering personalized support.
- Implemented proactive follow-up strategies to maintain strong ongoing relationships with existing clients.
- Increased client satisfaction by efficiently addressing and resolving Medicare-related concerns.
- Enhanced overall customer experience through empathetic communication and active listening skills.
- Continuously exceeded performance metrics, establishing new benchmarks for success within the team.
- Streamlined the enrollment process for new clients, resulting in a higher rate of successful enrollments.
Sales Coordinator
Ricoh
01.2016 - 02.2019
- Coordinated sales activities and ensured alignment with marketing strategies.
- Managed customer inquiries and provided prompt resolution to enhance satisfaction.Managed approximately 30 incoming calls, emails and faxes per day from customers.'
- Streamlined order processing procedures, improving turnaround times for client requests.
- Worked closely with the sales team to prioritize tasks, set goals, and allocate resources efficiently; resulting in increased productivity and revenue.
- Maintained accurate records of all sales activities, including contracts, proposals, quotes, follow-ups, and customer communications.
- Increased sales revenue by establishing strong relationships with clients and identifying new business opportunities.
- Coordinated product demonstrations to showcase key features for sales prospects.
- Organized trade shows, conferences, and networking events to increase brand exposure and generate leads.
- Built relationships with customers and community to establish long-term business growth.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- Communicated product quality and market comparisons by creating sales presentations.
Education
Bachelor of Science - Business Administration
SCCC
St Charles, MO01-2015
Skills
- Strategic planning
- Software implementation
- Digital transformation
- Teamwork mindset
Accomplishments
I was recognized for my relentless pursuit of excellence and unwavering commitment and My ability to connect with the clients and deliver exceptional results.
Certification
Medical Administration Secretary
Travel Consultant
Dental Assistant
Licensed Insurance Producer
Outstanding student of the year
I demonstrated exceptional academic achievement and leadership qualities.
Timeline
Senior Consultant
United Healthcare
06.2019 - 09.2025
Sales Coordinator
Ricoh
01.2016 - 02.2019
Bachelor of Science - Business Administration
SCCC
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