Summary
Overview
Work History
Education
Skills
Timeline
References
References
Generic

Bridget Feterick

Hobart,IN

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

30
30
years of professional experience

Work History

Medical Administrative Assistant

Aceso Visiting Physicians
Crown Point, IN
06.2016 - Current
  • Conducted patient intake interviews to collect medical information and insurance details.
  • Managed physician calendar, scheduling patient appointments and procedures.
  • Maintained current, organized, and efficient office inventories.
  • Compiled physical and digital documents, charts and reports.
  • Organized, distributed and replenished office supplies to keep department running efficiently.
  • Prepared and sent financial statements to support bookkeeping functions.
  • Entered patient demographic information into the Electronic Health Records system.
  • Adhered to HIPAA requirements to safeguard patient confidentiality.
  • Ordered office supplies and maintained inventory levels of medical supplies.
  • Prepared patient charts for upcoming appointments, including collecting patient history forms and other relevant documents.
  • Communicated with patients via phone, email and in person to obtain payments on outstanding accounts or accounts requiring deductibles or co-pays.
  • Assisted with coding medical records using ICD-10 coding standards.
  • Answered phones, scheduled appointments, and provided general information to callers.
  • Assisted with referrals and prepared medical records for patients.
  • Documented and responded to incoming correspondences to address questions.
  • Answered phone calls to provide assistance, information and medical personnel access.
  • Updated patient accounts and information daily.
  • Provided administrative support to clinical staff as needed.
  • Scheduled patient appointments, accounting for physician availability and optimal patient loads.
  • Prepared reports, invoices, letters, or medical records using word processing, spreadsheet, or other software applications.
  • Completed relevant insurance and other claim forms.
  • Scheduled and confirmed patient appointments and consultations.
  • Performed bookkeeping duties, preparing and sending financial statements or bills.
  • Performed data entry tasks including transcribing dictation of medical reports into electronic health records system.
  • Coordinated meetings between physicians and other healthcare professionals.
  • Scheduled tests, lab work or x-rays for patients based on physician orders.
  • Retrieved lab results from outside laboratories and entered them into EHR systems.
  • Scheduled appointments for patients via phone and in person.
  • Processed incoming mail such as invoices, payments and correspondence.

Office Manager

Osterman Jewelers
Merrillville, IN
06.1994 - 06.2016
  • Managed office budget to handle inventory, postage and vendor services.
  • Created and managed budgets for travel, training and teambuilding activities.
  • Interpreted and communicated work procedures and company policies to staff.
  • Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
  • Supervised staff members, organized schedules and delegated tasks.
  • Organized company events including holiday parties, team building activities .
  • Handled scheduling and managed timely and effective allocation of resources and calendars.
  • Provided training to new hires on office policies and procedures.
  • Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
  • Managed office inventory and placed new supply orders.
  • Processed payroll accurately ensuring all employees were paid on time.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Maintained filing system for records, correspondence and other documents.

Education

Some College (No Degree) - Business Administration

Purdue University
West Lafayette, IN

Skills

  • Appointment Scheduling
  • Prioritizing Patients
  • Charting and Clinical Documentation
  • Patient Flow Management
  • Bookkeeping
  • Expense Reporting
  • Customer Service
  • Inventory Control
  • Billing
  • Compliance Monitoring

Timeline

Medical Administrative Assistant

Aceso Visiting Physicians
06.2016 - Current

Office Manager

Osterman Jewelers
06.1994 - 06.2016

Some College (No Degree) - Business Administration

Purdue University

References

References available upon request.

References

References available upon request.

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Bridget Feterick