Bridget Forbes

• Established dual successful and thriving brick and mortar businesses in Chicago, Illinois providing retail, gifting and photography services for newborn to toddler, their parents and beyond (Real Life Moment, LLC and Newborn Apothecary, LLC) under the parent corporation B. F. Forbes, LLC
• Trained and motivated employees to perform daily business functions, purchasing and point of sale system management
• Employee scheduling and payroll processing
• Full service photography, private client meetings with digital presentations and product ordering
• Negotiated price and service with vendors to decrease expenses and increase profit.
• Cultivated and strengthened lasting and returning client relationships using consistent services and providing an invaluable experience from start to finish.
• Ongoing partner with Rush University Medical Center to provide donation support to the Road Home Program (dedicated to providing support for the mental health and wellness of USA veterans, service members, members of the National Guard, and reservists)

• Supervise facility operations, concerned with the quality of clinical resident care and monitor resident/family satisfaction for a 210-bed facility, with an average daily occupancy rate of 92%
• Assisted facility in achieving Joint Commission Accreditation, TJC, August, 2011
• Drive admissions through marketing and resident/family relations
• Round with staff /doctors and meet residents and families on a daily basis, ensuring a comfortable, safe, pleasant environment
• Assist residents/families with aftercare placement through appropriate team discharge planning
• Implement strategic case management techniques and standards
• Perform regular facility inspections, and involvement with the ordering of supplies/materials
• Integral in Human Resources, including employee relationship management, hiring, disciplinary action, union representation and termination
• Organize company meetings and presentations

• Discharge planning, coordinating aftercare living arrangements and establishing homecare, therapy and/or nursing needs
• Coordinated resident care meetings which included the residents themselves, their families/significant other(s), the care providers, (i.e., nurses, therapist(s) and physician(s)
• Provided emotional support and provided resource options to residents and their surrounding support systems
• Provided clinical information to insurance nurse case managers to ensure funding for current and post discharge care
• Integral in monitoring and ensuring completion of MMSE and Advance Directives, (i.e., DNR orders/Durable Healthcare Power of Attorney/Living Wills)
• Patient advocate and resource for assisting residents and families in making informed decisions regarding their post-acute care needs: adult day care, homemaker services, Lifeline services, etc.

• Partnered with physicians, social workers, activity therapists, nutritionists, and case managers to develop and implement individualized care plans and documented patient interactions and interventions via charting systems and in person meetings.
• Monitored clients' progress and assisted with safe discharge planning.
• Assisted clients in navigating housing, legal services and public benefits to gain access to valuable resources though insurance or public assitance
• Created resident census lists and provided written clinical information for Attending physician