Summary
Overview
Work History
Education
Skills
Timeline
Generic

Bridget Gray

Rancho Cucamonga,CA

Summary

Driven and diligent professional with experience at Fed Ex Ground, adept in material handling and maintaining safety standards, significantly reducing workplace accidents. Excelled in customer service at Leslie's Cleaning Services, surpassing cleanliness expectations. Demonstrates strong teamwork and a positive attitude, with a proven ability to learn quickly and efficiently.

Overview

25
25
years of professional experience

Work History

Caregiver

Tom Kirk
upland, CA
12.2022 - 02.2023
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
  • Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Assisted patients with self-administered medications.
  • Contributed to a positive atmosphere for patients by using effective communication and active listening skills.
  • Administered medications as prescribed, ensuring accurate dosage and timely administration for maximum efficacy.
  • Transported individuals to events and activities, medical appointments, and shopping trips.
  • Managed patient appointments and transportation needs, ensuring punctual arrival at medical visits and other engagements.
  • Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
  • Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
  • Laundered items, changed sheets and made bed to keep patients' bedroom clean.
  • Assisted with daily living activities, running errands, and household chores.
  • Cooked meals and assisted patients with eating tasks to support healthy nutrition.

Material Handler

Fed Ex Express
09.2022 - 10.2022
  • Maintained a safe work environment by following proper safety protocols and conducting regular inspections.
  • Prevented product damage by carefully loading and unloading materials using appropriate equipment.
  • Listened closely during team meetings to gain complete understanding of duties required for each shift, completing priority tasks first.
  • Conducted routine maintenance checks on material handling equipment to ensure optimal functioning throughout daily operations.
  • Improved safety standards, conducting thorough inspections of material handling equipment.
  • Ensured compliance with safety regulations, leading to reduction in workplace accidents.
  • Operated equipment while observing standard safety procedures.
  • Successfully navigated large shipments of materials through tight spaces and busy facilities.
  • Drive containers to and from aircraft

House Cleaner

Leslies Cleaning Services
02.2016 - 08.2022
  • Disinfected and mopped bathrooms to keep Households sanitary and clean.
  • Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
  • Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
  • Maintained a safe working environment through proper use of cleaning products and equipment.
  • Delivered quality customer service to address urgent needs and cleaning requests.
  • Adhered to professional house cleaning checklist.
  • Provided exceptional customer service through active listening, problem-solving abilities, and clear communication skills.
  • Reduced client complaints by consistently meeting or exceeding cleanliness standards set by homeowners.
  • Emptied trashcans and transported waste to collection areas.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.

Food Server

Marie Callenders Restaurant
02.1998 - 10.2005
  • Efficiently balanced multiple tasks, prioritizing responsibilities for optimal performance during busy shifts.
  • Enhanced customer satisfaction by providing efficient and friendly food service.
  • Managed cash register accurately, ensuring proper handling of transactions and tips.
  • Cultivated warm relationships with regular customers.
  • Demonstrated strong multitasking skills by managing several tables at once while maintaining high standards of service quality.
  • Pitched in with cleaning and closing tasks to keep restaurants running smoothly.
  • Communicated with kitchen staff clearly and accurately to deliver meals within desired timeframes.
  • Practiced good time management to deliver customers' prepared orders quickly and accurately.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Mastered menu knowledge to provide accurate information and helpful suggestions to guests.
  • Contributed positively to team morale through effective communication and cooperation with coworkers.
  • Handled difficult customer situations professionally, resolving issues promptly and ensuring repeat business.
  • Successfully maintained an orderly workspace under pressure by clearing tables promptly after diners'' departures.
  • Increased sales by upselling appetizers, desserts, and specialty beverages.
  • Assisted in training new servers, sharing best practices for excellent customer service.
  • Conducted regular checks on table cleanliness and utensil supply, maintaining high standards of hygiene.
  • Streamlined food preparation process, reducing wait times for orders.
  • Optimized table management to accommodate more guests during peak hours, maximizing seating efficiency.
  • Increased repeat business by establishing personal rapport with regular customers.
  • Improved customer satisfaction with quick and accurate order taking.
  • Trained new servers in customer service best practices, elevating overall team's performance.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Processed orders and sent to kitchen employees for preparation.

Education

Associate of Science - General And Business

Citrus College
Glendora, CA

Paralegal Certificate - Paralegal Studies

University of La Verne College of Law
Ontario, CA

Associate of Science - Criminal Justice

Everest College
Ontario, CA

Phlebotomy

US Colleges
Montclair, CA
07.2023

Skills

  • Team player
  • Willing to Learn
  • People person
  • Positive Attitude
  • Honest

Timeline

Caregiver

Tom Kirk
12.2022 - 02.2023

Material Handler

Fed Ex Express
09.2022 - 10.2022

House Cleaner

Leslies Cleaning Services
02.2016 - 08.2022

Food Server

Marie Callenders Restaurant
02.1998 - 10.2005

Associate of Science - General And Business

Citrus College

Paralegal Certificate - Paralegal Studies

University of La Verne College of Law

Associate of Science - Criminal Justice

Everest College

Phlebotomy

US Colleges

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Bridget Gray