Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
20
20
years of professional experience
Work History
Support Operations Lead
Lutheran Church Extension Fund
05.2018 - Current
Streamlined operations by implementing efficient processes and optimizing workflows.
Reduced operational costs through continuous improvement initiatives and cost-saving measures.
Enhanced team productivity by providing ongoing training and development opportunities.
Fostered a positive work environment by promoting open communication, teamwork, and employee engagement.
Established strong relationships with vendors, negotiating favorable pricing terms without compromising on quality or service levels.
Assisted in the development of long-term strategic plans, aligning operational goals with overarching company objectives.
Recruited and trained 2 new employees 2022.
Maintained database systems to track and analyze operational data.
Developed and updated tracking spreadsheets for process monitoring and reporting.
Generated reports detailing findings and recommendations.
Conducted regular reviews of operations and identified areas for improvement.
Evaluated staff performance and provided coaching to address inefficiencies.
Educated staff on organizational mission and goals to help employees achieve success.
Gathered, organized and input information into digital database.
Collected, arranged, and input information into database system.
Administrative Assistant
Lutheran Church Extension Fund
05.2015 - 05.2018
Responsible for travel arrangements and reimbursement request for the Sr. Vice President of District and National Relations.
Create and manage on-line registration for annual seminary dinners held in Fort Wayne, Indiana and St. Louis, Missouri, continuring education and DVP meetings including hotel and transportation arrangments.
Various administrative duties.
Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Facilitated collaboration within the team by organizing regular meetings, maintaining meeting minutes, and tracking project progress.
Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
Managed expense reports for executive staff members, ensuring accurate documentation of spending for budgeting purposes.
Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
Administrative Coordinator
Lutheran Church Extension Fund
05.2010 - 05.2015
Streamlined office operations by implementing efficient administrative processes and procedures.
Improved customer satisfaction through prompt and professional handling of inquiries and concerns.
Managed calendars, scheduled appointments, and coordinated travel arrangements for senior staff members.
Organized successful events by overseeing logistics, managing vendors, and coordinating promotional efforts.
Maintained a well-organized filing system to ensure easy access to important records and documents.
Assisted in the recruitment process by screening resumes, scheduling interviews, and facilitating onboarding activities for new hires.
Administrative Assistant to Executive Director
Lutheran Church Extension Fund
05.2009 - 05.2015
Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.
Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
Boosted team productivity by managing communication channels and ensuring timely responses to inquiries.
Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Facilitated collaboration within the team by organizing regular meetings, maintaining meeting minutes, and tracking project progress.
Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
Secretary to the President
Lutheran Church Extension Fund
07.2004 - 05.2015
Enhanced office efficiency by streamlining filing systems and organizing documents.
Facilitated communication between departments for improved collaboration and project success.
Managed executive calendars, scheduling appointments and meetings to optimize time management.
Coordinated travel arrangements for senior staff, ensuring smooth business trips with minimal disruptions.
Maintained accurate records of office expenses, assisting in budget preparation and cost control efforts.
Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
Assisted in event planning and execution for company functions such as conferences, workshops, or social gatherings.
Increased staff productivity with efficient meeting coordination and streamlined agenda preparation.
Contributed to a positive work environment by providing support to colleagues when needed in various tasks or projects.