Seeking a challenging position as a Registered Nurse in a remote setting with the opportunity to advance and grow within a field where I can utilize my skills.
Overview
20
20
years of professional experience
Work History
Utilization Management, Clinical Care Reviewer, Prior Authorization
Amerihealth Caritas
01.2018 - 03.2025
Reviewed and processed prior authorization requests for outpatient and inpatient request for a variety of medical services, including medications, procedures, Durable medical equipment and diagnostic tests
Assessing medical records to verify the appropriateness of requested services based on clinical guidelines and insurance Coverage
Contacted healthcare providers to gather additional information or clarify details regarding members care
Communicated authorization decisions to providers in a timely manner, explaining rationale for approvals or denials and sent letters
Identifying potential issues with prior authorization requests and escalating to Medical Director when necessary
Maintaining accurate documentation of review process and authorization decisions within the system
Applying independent medical judgment to medical health benefit policy and medical management guidelines to authorize services and appropriately identify and refer requests to the Medical Director when indicated
Proficiency utilizing evidence based clinical decision support tools, such as InterQual
Excellent communication, analytical, and critical thinking skills
Detail oriented and strong organizational skills
Demonstrated ability to prioritize and multi-task to ensure deadlines for deliverables are met
Working knowledge of MS Office including Word, Excel, Outlook, Teams, Jiva and Internet applications in a Windows based environment
Proficiency utilizing electronic medical record (EMR) and clinical documentation programs
Demonstrated ability to work independently within a remote environment
Complete medical necessity reviews for inpatient and outpatient services
Collaborate with members and providers to collect necessary information for reviews
Pend requests for additional information or clarification as needed
Utilize independent medical judgment to evaluate requests against medical health benefit policies
Authorize services and refer cases to the Medical Director when indicated
Identify care coordination opportunities and refer cases to Population Health as necessary
Maintain current knowledge of laws, regulations, and policies relevant to the role
Personal Health consultant, Care Manager, Clinical Care Reviewer- UM And case manager
Alere/ Optum
12.2009 - 12.2017
Remotely monitored members electronically on CHF scale
Educate patients telephonically through insurance companies on Congestive Heart Failure, Diabetes, COPD, CAD, Muscular skeletal pain and Management of medications
Reviewed electronic medical health records and open care gaps to help keep patients out of the hospital to keep health care cost down using clinical knowledge and nursing experience
Reviewed provider requests for inpatient and outpatient services, working closely with members and providers to collect all information necessary to perform a thorough medical necessity review
Perform initial assessments and continued stay reviews utilizing InterQual and Milliman using evidenced-based criteria in order to identify and support the appropriate level of care
Abstract data from a variety of medical records to ensure accurate clinical data
Adhere to established quality, timeliness, and productivity outputs required in the completion of first level nursing utilization review
Monitor patient via computer on their weights and symptoms
Educate patients on chronic disease self management and knowledge of emergency care planning
Encourage conversations about advance directives with patients and caregivers
Conduct hospitalization risk assessments, teletriage and phone coaching
Educate health care providers and patient/caregivers regarding the important features of patients condition
Assist individuals/caregivers with preventing avoidable hospital admissions
Work with specific Case Managers from the health plan and hospital that are assigned to the patient
Identify and facilitate the use of specific community resources that may aid the patient, caretaker, and family in self management
Experience in utilization review
Refer cases to medical director for review
Administer
Mollen Clinic - Flu shots USA
09.2009 - 12.2009
Administer influenza vaccine to patients
Private Duty Nurse for elderly
01.2008 - 12.2009
Assist with ADL's including bathing, feeding, dressing, medication regimen and treatments
Make Dr
Appointments and handle insurance and medicare issues
Registered Nurse
Temple Northeastern Hospital
Philadelphia, PA
06.2005 - 01.2009
Labor and delivery, post partum, ante partum, maternal and newborn care
Continuous fetal monitoring and assisting Dr
In deliveries
Circulate and assist with cesarean sections in an operating room, assist physician with scalp spiral electrodes and IUPC
Provide surgical recovery and cardiac monitoring in a PACU setting
Head to toe newborn assessments, apgar scoring, monitoring newborn well-being, glucose monitoring, hearing screenings, and assist with circumcisions
Administer medications, maintain and monitor patient analgesia including PCA, epidural and spinal
Triage prenatal emergencies
Insert and maintain I.V
Therapy and heplocks
Insert urethral catheterizations, maintain JP drains and dressing care
Maintain contact with physicians regarding maternal and newborn care
Provide and educate patients and family in prenatal, antepartum, post-op, postpartum, wound care and diabetic care
Charge Nurse when applicable
Registered Nurse
CHOP- Kids First of Roxborough
Philadelphia, PA
01.2007 - 01.2008
RN in pediatric office working under Doctors supervision for children ages birth to late adolescents
Duties include assessment of sick and well children, weight checks, blood pressure, pulse, pulse ox, vision and hearing test, rechecks, nurse visits, immunizations, allergy shots, administration of medication, catheterizations, insurance checks, demographics, nebulizer treatments
Running labs for finger/toe sticks for hemoglobin and lead, glucose testing, hemoccults, rapid strep tests, urine dipstick and pregnancy tests
Providing education to patients and family
Triage patients telephonically and personally
Registered Nurse
Lankenau Hospital
Wynnwood, PA
01.2005 - 09.2005
Responsible for maternal and newborn care postpartum
Duties include head to toe assessments, BP, pulse, respirations, medication administration, lab draws, maintaining I.V
Therapy, and providing patient education on newborn and postpartum care
Education
Associate in Applied Science - Nursing
Montgomery County Community College
Blue Bell, PA
01.2004
Skills
Microsoft Word
Excel
Access
Teams
MS Office
PowerPoint
Outlook
Interqual medical guidelines
Milliman medical guidelines
Written communication
Oral communication
Decision making
Time management
Prioritizing work
Meeting deadlines
Self-directed
Ability to work independently
References
Available Upon Request
Timeline
Utilization Management, Clinical Care Reviewer, Prior Authorization
Amerihealth Caritas
01.2018 - 03.2025
Personal Health consultant, Care Manager, Clinical Care Reviewer- UM And case manager