Bridget Hargrove
Houston,TX
Summary
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Certified Medical Assistant (CMA) and Surgery Scheduler
Baylor College of Medicine
10.2020 - Current
- Performs routine patient care responsibilities such as taking vital signs, venipuncture (blood draws), and collecting specimens
- Schedules patient tests, procedures, and appointments
- Conducts patient outreach phone calls and post visit follow-ups
- Manages in-basket messages and coordinates incoming patient referrals
- Enters orders for patient tests and obtains proper paperwork
- Performs clerical/administrative responsibilities such as filing and/or scanning patient medical records, obtain lab/x-ray reports, hospital notes, and referral information
- Takes inventory of clinic supplies and orders supplies
- Performs routine patient care responsibilities such as taking vital signs
- Collects patient history, performs medication reconciliation, notes the primary complaint/reason for patient's visit, and enters information in the electronic medical record
- Sets up instruments and equipment for Physician
- Administers medication under direction / order of a supervising Physician
- Instructs patients on general care and medical procedures
- Maintains patient and service rooms in a neat and orderly condition
- Assists with precepting / orienting new medical assistant staff
- Delivers staff education, clinical in-services, and/or participates in clinical staff meetings based on the needs of the department and as appropriate to scope of practice for an MA
- Supports the clinic / departments compliance with regulatory requirements
- Serves as a subject matter expert and clinical champion for areas of expertise within your specialty and as appropriate to scope of practice for an MA
- Conducts performance Improvement activities that support the clinic / departments goals for quality, patient experience, patient safety and/or efficiency
- Sorts and distributes clinic mail and medical records to the appropriate clinic personnel
- Schedules surgery procedures using EPIC
- Produces and distributes daily surgical log
- Orders office supplies
- Maintain surgical scheduling system.
Assistant Shift Supervisor
GEO Southeast Transital Cente
06.2018 - 10.2021
- Assists in the development and implementation of policies, procedures and regulations for custody, security and/or treatment of detainees/inmates
- Responds to major unusual occurrences
- Facilitates prompt and appropriate assistance to detainees/inmates in the event of injury, illness or emotional trauma
- Directs the work of other employees
- This includes the selection, hiring, evaluating job performance, employee training/development, promoting and any disciplinary action, including termination
- Makes assignments, reviews post orders and assures that all procedures including emergency procedures are in place and staff is trained in proper implementation
- Reviews disciplinary matters concerning both staff and detainees
- Reviews staff effectiveness and conducts frequent physical inspections of the facility to ensure compliance with policies and procedures
- Gives primary guidance on situational problems; making referrals for more complex problems
- Prepares records and reports as assigned by management
- Maintains daily logs as required
- Responsible for attaining facility goals/objectives and ensuring compliance with all rules, regulations, policies and/or procedures for security operations
- Directs work, provides training and performs inspections of work performed by detainee/inmate staff
- May provide detainee supervision and security in other areas as needed.
Medical Assistant
UT Health Science Center at Houston
08.2018 - 02.2019
- Performs routine patient care responsibilities such as taking vital signs, venipuncture (blood draws), collect specimens, EKGs Vision Screening, Hearing Screening, Drug Screening, Pulmonary Function Tests
- Collects patient history, performs medication reconciliation and enters information in the electronic medical record
- Sets up instruments and equipment
- Assist with procedures as needed
- Administer medication
- Instructs Patients on general care and medical procedures
- Maintains patient and service rooms in a neat and orderly condition
- Schedules patient tests, procedures, and appointments
- Conduct patient outreach phone calls and post visit follow-ups
- Performs clerical/administrative responsibilities such as filing and/or scanning patient medical records, obtain lab/x-ray reports, hospital notes, and referral information.
PCT
DaVita Dialysis Clinic
05.2013 - 08.2018
- Set up and operates hemodialysis machine to provide dialysis treatment for patients with kidney failure
- Attaches dialyzer and tubing to machine to assemble for use
- Prime dialyzer/troubleshoot
- Record vitals
- Schedule Appointment to Access Center
- Well Knowledge of medical instruments.
Medical Assistant
Michael Y Chang DOPA
09.2009 - 04.2014
- Triage patients to obtain medical information and measure vital signs, height and weight
- Filed medical records, process FMLA paperwork, Referrals
- Administer immunizations, blood draws, assist the physicians during patient treatments, performed EKGs
- Abstracts medical records for reimbursement purposes from patient charts and physician documentation
- Analyzes payer denials and takes steps to ensure appropriate billing of claims, Collections, Patient payments
- Familiarity with physician-specific regulations and policies related to documentation and coding
- Well trained with Phlebotomy.
Education
Degree in Medical Assistant -
Everest
Houston, TX01.2009
Skills
- Microsoft Office (10 years)
- Excel (10 years)
- Outlook (5 years)
- Medical Terminology (5 years)
- Medical Records (5 years)
- Blood Draws (6 years)
- Type 35 Wpm (7 years)
- Receptionist
- CPR
- EKG
- Vital Signs
- Data Entry
- Customer Service Skills
- Filing
- Microsoft Word
- Shift Supervisor
- ICD-9
- Dialysis Experience
- EClinicalWorks
- ICD-10
- Allscripts
- EMR Systems
- Experience Administering Injections
- Medical Scheduling
- Phlebotomy
- Venipuncture
- Patient Care
- Supervising Experience
- Laboratory Experience
- CPT Coding
- Epic
Certification
- CPR/First Aid (03/2020 - 03/2024)
- CCHT (06/2018 - 06/2021)
- CCMA (06/2020 - 06/2024)
- BLS Certification
- AED Certification
- Certified Medical Assistant
Timeline
Certified Medical Assistant (CMA) and Surgery Scheduler
Baylor College of Medicine
10.2020 - Current
Medical Assistant
UT Health Science Center at Houston
08.2018 - 02.2019
Assistant Shift Supervisor
GEO Southeast Transital Cente
06.2018 - 10.2021
PCT
DaVita Dialysis Clinic
05.2013 - 08.2018
Medical Assistant
Michael Y Chang DOPA
09.2009 - 04.2014
Degree in Medical Assistant -
Everest
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