Dynamic HR Director with a proven track record at Pure Roots & Forte Cannabis, showcasing expertise in account management and exceptional motivational skills. Spearheaded payroll and accounts receivable processes, improving efficiency by 30%. Renowned for energetic leadership and strategic oversight, consistently enhancing operational workflows and employee satisfaction. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
16
16
years of professional experience
Work History
HR Director / Payroll / Accounts Receivable / Retail Coordinator
Pure Roots & Forte Cannabis
Birmingham, MI
04.2023 - Current
Handled all facets of Online Onboarding, Off Boarding, for both Payroll and Online Timekeeping, I9 Verifying, Filing, Weekly Payroll, Working directly with Trion administrators for finality of weekly payroll approval and execution
Retail Organization of products online and instore
Oversee sales department personnel, processes, and procedures, including the execution of daily tasks such as data management and order submissions/ fulfillment to optimize functionality and efficiency within the departments
Compile receivables report and provide updates to the accounting team on a weekly basis
Track and report aging Accounts Receivables to sales team; Collaborate with Sales Representatives, Owners, Managers to resolve outstanding receivables in a timely manner
Entering all sales in QuickBooks for accounting tracking
Track and maintain efficient processes for sales order processing, data tracking, reporting and sales schedules
Invoice tracking, templating and pricing, data entry for all orders in a shared spreadsheet for the use of Store managers and employees alike for a smooth process of all things retail
Reconcile daily numbers for 4 stores
Report weekly to CEO and CFO
Create monthly Master files, Track numbers in adherence to CEO/CFO instruction
Office Manager/ Staff Accountant
Doshi & Associates CPA PLLC
Bloomfield Hills, MI
11.2022 - 03.2023
Prepare financial reports, work with senior staff accountants on financial planning, and coordinate accounts payable and receivable
Direct liaison between IRS on behalf of clients
Create projects, proposals, maintenance agreements, and invoices
Post transactions and categorize records in the general ledger
Supervise Executive Support a team of 5+ clerical staff to ensure workflow is well-prepared and ran smoothly
Point person for maintenance, mailing, shipping, supplies, equipment, bills, and errands
Coordinate with the IT department on all office equipment
Handle customer inquiries and complaints
Maintain a safe, secure, and pleasant work environment
Oversee adherence to office policies and procedures
Design and implement filing systems
Participate actively in the planning and execution of company events
Report directly to CFO on all of the above responsibilities as needed
Accountant/Transaction Coordinator
Coldwell Banker Weir Manuel
Bingham Farms, MI
09.2013 - 11.2022
Administered all facets of transaction accounting using independent judgment in completing activities and processes while adhering to all company policies and core values
Validated and verified all closing documents and data within the systems in adherence with CBWM's policies and real estate guidelines
Worked within a 12-branch culture
Verified adherence by branch administrators and managers
Generated agent commission payments on a daily basis
Issues and exceptions are communicated to CFO for resolution as needed
Assisted in daily, weekly, and month-end account reconciliations related to transactional accounting, including cash reconciliation on deposit accounts
Loan Counselor / FHA Claims Aid
Flagstar Bank
Troy, MI
11.2011 - 09.2013
Processed customer transactions with a focus on exceptional customer service and accuracy
Navigated and interpreted various bank system screens and relayed information to consumer borrowers accurately and professionally
Performed front end collection functions with emphasis on documenting collection efforts for each assigned account in accordance with established procedures
Spearheaded processes of analyzing, compiling and uploading documentation for FHA claims
Customer Service/ Office Aid/ Quality Control
24-7-365 Inc
Oak Park, MI
01.2009 - 07.2010
Customer Service / Office Aid / Quality Control
24-7-365 Inc.
Provided accurate company knowledge to customers, Handled inbound
and outbound calls with ease and stature, resolved customer complaints
Maintained proposal submissions, analyzed sales, created purchase
orders, kept stock of and replenished inventory levels. Went on-sight and verified and validated cleaning standards, adhering to
company policies, protocol and procedures.
Education
High School Diploma - English, Language arts, Physical Education, Health, Mathematics, Science, Social Studies, World Language
Madison High
Troy, MI
Skills
Account Management
Administrative Assistant
Data Entry
Motivational Skills
Optimism
Willingness To Learn
Curiosity
Energetic
Inventory Management
Tactfulness
Cooperation
Deposit Accounts
Regulatory Compliance
Patience
Cash Register
Compassion
Balancing (Ledger/Billing)
Enthusiasm
Cash Handling
Customer Service
Diplomacy
Timeline
HR Director / Payroll / Accounts Receivable / Retail Coordinator
Pure Roots & Forte Cannabis
04.2023 - Current
Office Manager/ Staff Accountant
Doshi & Associates CPA PLLC
11.2022 - 03.2023
Accountant/Transaction Coordinator
Coldwell Banker Weir Manuel
09.2013 - 11.2022
Loan Counselor / FHA Claims Aid
Flagstar Bank
11.2011 - 09.2013
Customer Service/ Office Aid/ Quality Control
24-7-365 Inc
01.2009 - 07.2010
High School Diploma - English, Language arts, Physical Education, Health, Mathematics, Science, Social Studies, World Language
Madison High
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