Bridget Henebry
Columbus,OH
Summary
Patient centered, community focused Outreach and Advocate. Dedicated to providing Trauma Responsive, inclusive, and culturally humble care. Compassionate trainer, deep listener. And I make a great cup of coffee.
Overview
9
9
years of professional experience
Work History
Advocate/Outreach and Engagement Coordinator
The Ohio State University Wexner Medical Center
05.2019 - Current
- Built and maintained relationships with community organizations. Provided trainings on Trauma Responsive Care and Victims Rights to community members, agencies and government entities. Conduct new patient orientation.
- Developed and implemented personalized communication strategies that promotes a positive patient and family experience throughout their care continuum.
- Provided training, coaching, mediation, resolution, and support for hospital initiatives.
- Guide patients through court process in multiple counties and States. Work collaboratively with attorneys, court officials, and interpreter services. Provide emotional, trauma responsive support in difficult spaces. Engaged mediation and conflict resolutions tactics.
- Met with community members and agencies to understand needs and develop proactive solutions. Particular focus on cultural humility, pastoral care, immigrant and diasporas communities. Provide mediation for patients, community members to strengthen relationships. Participate on I-Teams.
Patient Revenue Cycle Specialist II
The Ohio State University Wexner Medical Center
07.2018 - 05.2019
- Work daily to ensure positive patient and family experience during difficult times.
- Provide hospitality services and actively identify opportunities to improve hospital ambiance for staff, patients, physicians, residents, and families.
- Reached out to insurance companies to verify coverage, provided financial counseling to patients regarding costs of services.
- Balanced and reconciled accounts.
- Tracked and reported data on attendance, staffing, and patient needs to identify opportunities to improve quality of care within the revenue cycle.
- Promoted a personalized culture, greet patients by name for each session, remember snack and drink preferences, improve ambience with plants, lighting, and patient created art.
Outreach Coordinator
The Graham School
07.2014 - 07.2018
- Initiated and coordinated visits by local employers and agencies to promote experiential learning program.
- Developed networked relationships with community members to enhance community awareness.
- Created volunteer conducted free breakfast program for staff and students encouraging a positive and healthy start to the day.
- Served as Parent Teacher Organization liaison responding to student, staff, and family needs for emotional support and provide sense of community within the education experience. Troubleshoot and resolve issues between families and staff.
- Created annual gallery exhibitions of student art. Created communication boards to document student experiences including written and visual arts and accessible for dynamic change.
Education
Bachelor of Fine Arts - Sculpture And Art History
The Columbus College of Art And Design
60 Cleveland Ave, Columbus, OH 4321506.1994
Skills
- Nationally Certified Advocate - comprehensive services
- Trauma Responsive Community Care Trainer
- Compassionate and creative relationship builder and problem solver
- Believer in listening first and walking beside
Timeline
Advocate/Outreach and Engagement Coordinator
The Ohio State University Wexner Medical Center
05.2019 - Current
Patient Revenue Cycle Specialist II
The Ohio State University Wexner Medical Center
07.2018 - 05.2019
Outreach Coordinator
The Graham School
07.2014 - 07.2018
Bachelor of Fine Arts - Sculpture And Art History
The Columbus College of Art And Design
Similar Profiles
Margaret (Maggie) BelcherMargaret (Maggie) Belcher
Registered Nurse at Ohio State University Wexner Medical Center Medical Surgical UnitRegistered Nurse at Ohio State University Wexner Medical Center Medical Surgical Unit
Erin HottErin Hott
CERTIFIED OCCUPATIONAL THERAPIST ASSISTANT/LICENSED at Ohio State University Wexner Medical Center: The James Comprehensive Cancer CenterCERTIFIED OCCUPATIONAL THERAPIST ASSISTANT/LICENSED at Ohio State University Wexner Medical Center: The James Comprehensive Cancer Center
Heather DownsHeather Downs
Patient Care Associate at Ohio State University Wexner Medical CenterPatient Care Associate at Ohio State University Wexner Medical Center
DeVante EdgertonDeVante Edgerton
Application Developer at Ohio State University Wexner Medical CenterApplication Developer at Ohio State University Wexner Medical Center
Hunter KelloggHunter Kellogg
Lab Technician at Wexner Medical Center, The Ohio State UniversityLab Technician at Wexner Medical Center, The Ohio State University