Summary
Overview
Work History
Education
Skills
Websites
Accomplishments
Timeline
Receptionist

Bridget Holland

Summary

Highly organized and detail-oriented professional with strong work ethic and dedication to achieving goals. Skilled at developing and maintaining documentation systems, managing calendars and preparing reports. Knowledgeable in project management principles, business processes and customer service best practices.

Overview

14
14
years of professional experience

Work History

EXECUTIVE COORDINATOR

WOOLEMS LUXURY BUILDERS
01.2019 - 12.2020
  • Provided high-level administrative support to executives, allowing them to focus on strategic initiatives.
  • Organized travel arrangements for executives, ensuring seamless itineraries and minimal disruption to their work schedules.
  • Screened incoming mail and responded to telephone and email inquiries.
  • Gathered and organized materials to support operations.
  • Planned, promoted and facilitated special events and functions and oversaw post-event follow-up.
  • Delegated tasks to administrative support staff to organize and improve office efficiency.
  • Handled sensitive information with discretion, maintaining trust among colleagues and stakeholders alike.
  • Spoke for management team internally and externally under executive guidance and leadership.
  • Served as a liaison between executives and employees, facilitating open lines of communication throughout the organization.

PROJECT ADMINISTRATOR

WOOLEMS LUXURY BUILDERS
01.2018 - 12.2018
  • Collaborated with cross-functional teams to ensure seamless project integration and alignment with organizational goals.
  • Enhanced project efficiency by streamlining communication channels and implementing effective tracking systems.
  • Established strong relationships with internal departments such as finance and procurement for smooth collaboration in meeting project requirements.
  • Maintained up-to-date records of important documentation, improving overall organization within the office environment.
  • Organized critical documentation for easy access and retrieval, increasing team productivity.
  • Provided comprehensive support during project meetings, including agenda preparation, material distribution, minute-taking, and follow-up actions.
  • Assisted in the preparation of final project reports and presentations through thorough analysis of quantitative data and qualitative feedback.
  • Supported senior management in strategic planning activities related to future projects or initiatives within the organization.

INTERIOR CONSTRUCTION MANAGER

NORTHWOOD OFFICE
03.2013 - 09.2017
  • Oversaw successful completion of multiple projects simultaneously, prioritizing tasks based on urgency and importance.
  • Improved project efficiency by streamlining communication between architects, engineers, and subcontractors.
  • Reduced construction costs through diligent budget management and effective negotiation with suppliers.
  • Completed projects within time constraints by effectively managing schedules and allocating resources.
  • Collaborated closely with clients to ensure project objectives were met, maintaining transparent communication throughout the process.
  • Developed strong relationships with subcontractors, leading to efficient collaboration on complex construction projects.
  • Analyzed and evaluated construction bids to select most cost-effective contractors.
  • Prepared and managed project budgets to accurately track costs and expenses.
  • Managed procurement processes for timely delivery of materials while minimizing costs, ensuring smooth project execution.
  • Performed regular job site observations to provide direction for general contractor personnel and subcontractor laborers.
  • Led weekly production and operations contractor meetings, facilitating stronger communication, and helping to resolve critical issues.
  • Collaborated with contractors, architects, engineers, and public agencies to complete projects within timeline limitations and budget constraints.
  • Increased client satisfaction by consistently delivering high-quality workmanship and addressing concerns promptly.

INTERIOR CONSTRUCTION ASSISTANT

NORTHWOOD OFFICE
09.2010 - 03.2013
  • Coordinated job site visits, managed communications with tenants, contractors, and project teams.
  • Maintained and regularly updated reports for invoice processing and budgets, status of all active projects, warranty items, and delinquencies.
  • Worked closely with internal Leasing, Property Management, Operations, and Accounting departments cross-functionally.
  • Supported project managers in preparing detailed budget estimates, leading to more accurate financial planning for clients.
  • Prepared detailed project estimates and reports for management review.
  • Participated in weekly team meetings, offering input that led to improvements in overall project management strategies.
  • Monitored inventory levels of critical supplies, ensuring timely reordering to avoid work stoppages.
  • Implemented new organizational systems for tools and equipment storage that reduced time spent searching for needed items.
  • Interacted daily with various project managers, subcontractors, and municipal inspectors to complete construction projects.
  • Studied plans for each job to gain understanding of materials, tools and work required.
  • Recognized and reported potential project challenges and assisted with solutions.
  • Helped successfully complete large project ahead of schedule.

ADMINISTRATIVE ASSISTANT

DR. REDDY'S LABORATORIES, INC.
06.2007 - 08.2010
  • Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
  • Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
  • Managed expense reports for executive staff members, ensuring accurate documentation of spending for budgeting purposes.
  • Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
  • Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
  • Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
  • Managed filing system, entered data and completed other clerical tasks.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Volunteered to help with special projects of varying degrees of complexity.

Education

BACHELOR OF SCIENCE IN COMMUNICATIONS -

EAST CAROLINA UNIVERSITY
05.2005

Skills

  • Microsoft Office Proficiency
  • WebEx / Zoom / Teams
  • Office Administration
  • Executive Support
  • Project Management
  • Strategic Planning
  • Document Preparation
  • Effective Communication
  • Interpersonal Skills
  • Multitasking Abilities
  • Attention to Detail
  • Cross-functional Collaboration

Accomplishments

FRANCHISE PLAYER AWARD - 2012 AND 2015, THE BISSELL COMPANIES (AQUIRED BY NORTHWOOD OFFICE IN 2017), Voted by peers and upper management for displaying characteristics of the company's core values: team player, flexible, motivated, integrity, knowledge, self-esteem, service oriented, continuous learner, creative, pride, performs best practices, loyal, slight edge.

Timeline

EXECUTIVE COORDINATOR

WOOLEMS LUXURY BUILDERS
01.2019 - 12.2020

PROJECT ADMINISTRATOR

WOOLEMS LUXURY BUILDERS
01.2018 - 12.2018

INTERIOR CONSTRUCTION MANAGER

NORTHWOOD OFFICE
03.2013 - 09.2017

INTERIOR CONSTRUCTION ASSISTANT

NORTHWOOD OFFICE
09.2010 - 03.2013

ADMINISTRATIVE ASSISTANT

DR. REDDY'S LABORATORIES, INC.
06.2007 - 08.2010

BACHELOR OF SCIENCE IN COMMUNICATIONS -

EAST CAROLINA UNIVERSITY
Bridget Holland