Bridget Holmes
Bedford,Ohio
Summary
To obtain a position that will enable me to use my strong organizational and communication skills, excellent educational background, and ability to work well with people. Motivated real estate agent dedicated to giving clients first-class professional service and honest advice to enable sound financial decision-making in sales and purchases of real estate. Personable and ethical professional with several years of comprehensive experience buying and selling properties on behalf of clients. Versed in contract negotiation, contract management and prospecting.
Overview
30
30
years of professional experience
Work History
Real Estate Agent
Cuyahoga Landbank
Cleveland, OH
08.2023 - 07.2025
- Assist buyers, sellers, and renters in navigating the real estate process as they transition from one housing situation to another, concentrating on the residents of the Euclid Beach Mobile Home Park.
- Help buyers and sellers of all ages navigate the real estate process, the current market, and sustainable homeownership, focusing on first-time homeowners.
- Present in HUD-certified education classes for various organizations, teaching participants the importance of using a real estate agent, and the value of homebuyer education.
- Marketing and registration of participants in Realty Reimagined’s Homebuyer Education Course.
- Refer clients to various housing and community resources, including but not limited to homeownership, financial, rental education and counseling, lenders, title companies, and home inspectors.
- List, market, and sell new construction and renovated homes completed by the Cuyahoga Land Bank.
- Advocate for affordable housing, homeownership, financial, and mental health education and counseling.
- Developed networks with appraisers, lenders, and home inspectors to facilitate real estate transactions.
- Researched current listings available in the area using multiple online resources.
- Coordinated appointments to show homes to prospective buyers.
- Negotiated purchase agreements and contracts with buyers and sellers.
- Managed marketing strategies for properties including advertising campaigns and open houses.
- Prepared comparative market analysis to estimate properties' value.
- Provided guidance to clients throughout the entire buying or selling process.
- Responded promptly to client inquiries via phone or email.
- Organized promotional materials used in sales presentations.
- Participated in community outreach programs to promote services offered by the company.
- Maintained updated knowledge of local real estate markets.
- Ensured all transactions followed state laws regarding real estate practices.
- Created detailed property descriptions for use in marketing material.
- Performed administrative duties such as preparing paperwork for listing presentations, tracking sales data and updating internal databases.
- Facilitated real estate purchases by reviewing listings, accompanying clients to properties and communicating sale conditions.
- Promoted property sales through advertisements, open houses and participation in multiple listing services.
- Managed real estate transactions from initiation to closing.
- Managed sales pipeline by actively following up with prospects and hot leads.
- Showed residential properties and explained features, value and benefits of available homes.
- Presented properties to potential buyers and addressed questions.
- Oversaw and negotiated offers for real estate purchases on clients' behalf.
- Developed and presented purchase offers to sellers for consideration.
- Explained financial requirements and analytical data to potential buyers and sellers.
- Scheduled and attended weekly appointments with clients.
- Established key business relationships within industry by using responsiveness, efficiency and deep knowledge of real estate industry.
- Promoted active listings through social media marketing, open houses and newsletters.
- Broadened affordable housing and urban development awareness, implementing marketing campaign for teachers and police officers.
- Provided client guidance regarding market conditions, mortgage options, and legal requirements.
- Prepared and delivered sales presentations.
- Established and maintained positive relationships with owner banks, non-owner banks, attorneys, mortgage lenders and builders.
- Collaborated with escrow companies, lenders and home inspectors to fulfill terms and conditions of purchase agreements.
- Drafted contracts, purchase agreements, closing statements and leases.
- Advised clients on market conditions, prices, mortgages, and legal requirements.
- Coordinated property tours and communicated with buyers to assist with inspections and appraisals.
- Advised clients on market conditions, pricing and legal requirements for property transactions.
- Communicated with clients to determine property needs and budget constraints.
Real Estate Agent
Benjamin Rose Institute on Aging
Cleveland, OH
07.2021 - 08.2023
- Assist clients within the organization with transitioning into housing to Age in Place by selling their existing homes and finding more suitable housing that accommodates complications from aging and declining health
- Provide educational guidance regarding housing, homebuying education and the current real estate market
- Help buyers and sellers of all ages navigate the real estate process, current market and sustainable homeownership, focusing on First Time Homeowners
- Present in HUD Certified Education Classes for various organizations, teaching participants the importance of using a real estate agent and the value of Homebuyer Education
- Marketing and registration of participants in ESOP’s Homebuyer Education Course
- Create and maintain client records and relationships
- Refer clients to various housing and community resources
- Advocate for Affordable Housing, Homeownership, Financial and Mental Health Education and Counseling.
- Developed networks with appraisers, lenders, and home inspectors to facilitate real estate transactions.
- Researched current listings available in the area using multiple online resources.
- Coordinated appointments to show homes to prospective buyers.
- Attended industry events such as conventions and seminars.
- Negotiated purchase agreements and contracts with buyers and sellers.
- Managed marketing strategies for properties including advertising campaigns and open houses.
- Prepared comparative market analysis to estimate properties' value.
- Provided guidance to clients throughout the entire buying or selling process.
- Responded promptly to client inquiries via phone or email.
- Organized promotional materials used in sales presentations.
- Participated in community outreach programs to promote services offered by the company.
- Maintained updated knowledge of local real estate markets.
- Ensured all transactions followed state laws regarding real estate practices.
- Created detailed property descriptions for use in marketing material.
- Performed administrative duties such as preparing paperwork for listing presentations, tracking sales data and updating internal databases.
- Facilitated real estate purchases by reviewing listings, accompanying clients to properties and communicating sale conditions.
- Promoted property sales through advertisements, open houses and participation in multiple listing services.
- Managed real estate transactions from initiation to closing.
- Managed sales pipeline by actively following up with prospects and hot leads.
- Showed residential properties and explained features, value and benefits of available homes.
- Maintained current and accurate CRM database of prospective customers.
- Presented properties to potential buyers and addressed questions.
- Oversaw and negotiated offers for real estate purchases on clients' behalf.
- Developed and presented purchase offers to sellers for consideration.
- Explained financial requirements and analytical data to potential buyers and sellers.
- Created professional sales presentations to effectively communicate product quality and market comparisons.
- Scheduled and attended weekly appointments with clients.
- Established key business relationships within industry by using responsiveness, efficiency and deep knowledge of real estate industry.
- Promoted active listings through social media marketing, open houses and newsletters.
- Broadened affordable housing and urban development awareness, implementing marketing campaign for teachers and police officers.
- Provided client guidance regarding market conditions, mortgage options, and legal requirements.
- Prepared and delivered sales presentations.
- Established and maintained positive relationships with owner banks, non-owner banks, attorneys, mortgage lenders and builders.
- Collaborated with escrow companies, lenders and home inspectors to fulfill terms and conditions of purchase agreements.
- Drafted contracts, purchase agreements, closing statements and leases.
Homeownership Counselor-Specialist
Famicos Foundation
Cleveland, OH
01.2019 - 07.2021
- Facilitated comprehensive counseling sessions to guide clients in home purchasing and financial readiness.
- Established assessment systems to evaluate mortgage-readiness, identify obstacles, and create corrective-action plans.
- Maintained appointment schedules and developed efficient follow-up processes for client engagement.
- Secured private workspaces for confidential counseling sessions, ensuring client comfort and trust.
- Adhered strictly to confidentiality guidelines, protecting client information at all times.
- Updated customer records using internal management systems to maintain accurate data.
- Supported Homeownership Program Manager with special projects to enhance program effectiveness.
- Advocated for affordable housing and provided education on financial and mental health resources.
Customer Service Associate
Neighborhood Housing Services
Cleveland, OH
01.2017 - 01.2019
- Obtaining relevant information in order to assist customers in purchasing a home, or obtaining budget and credit counseling.
- Maintains and updates customer records using the internal client management system.
- Adheres to all guidelines related to confidentiality.
- Answered phone calls from customers promptly and courteously.
- Managed multiple tasks simultaneously while maintaining accuracy and attention to detail.
- Provided information about products and services available to customers.
- Demonstrated active listening skills when responding to customer questions.
- Responded to customer inquiries via phone and email.
- Greeted customers and identified their needs.
- Supported customer service goals and enhanced relations through friendly, knowledgeable, and positive communication.
- Maintained customer privacy and protected company operations by keeping information private and confidential.
Account Collections Representative
HMC Group
01.2011 - 01.2012
- Contact debtors to make arrangements to resolve past due balances. Meet monthly goals and recommend and prepare accounts for legal action.
Legal Account Representative
Asset Acceptance
01.2002 - 01.2009
- Duties: Contacted defendants of lawsuits for charged off financial accounts in an effort to make payment arrangements prior to judgments. Established and meet monthly collection goals. Served as a witness for trials as well as assisted attorneys in following up on cases that went to trial
Collection Account Representative
MacArthur Investments
01.2001 - 01.2002
- Duties: Contacted debtors in reference to charged off auto loans in an effort to make payment arrangements. Prepared and referred debtors for further collection action.
Credit Adjuster
Huntington National Bank
01.1999 - 01.2001
- Contacted customers in reference to delinquent auto loans in an effort to make arrangements to bring their accounts current. Prepared and referred accounts for further collection action. Established and meet monthly collection goals. Performed various customer service duties.
Manager in Training
Dollar Financial Group
01.1998 - 01.1999
- Assisted the manager in attaining monthly goals and generated monthly reports. Supervised and scheduled tellers to cover store hours. Responsible for daily accounting of all cash and negotiable items. Preformed check cashing and various customer service transactions. Maintained office supplies.
Administrative Assistant/Collector
Dollar Financial Group
01.1996 - 01.1998
- Processed and recorded all daily returned items. Daily generated and sent returned items reports. Contacted customers of returned items in an effort to collect payments. Represented the company in Small Claims Court in reference to returned items. Assisted the company in training tellers to collect returned items. Light typing, filing, answered a multi-line telephone system. Fill-in teller at various store locations
Education
Ohio Real Estate Salesperson Licensure - Real Estate
Hondros
Cleveland, OH01.2021
HUD Housing Counselor Certification - Homeownership, Financial Education And Counseling
NeighborWorks America
Washington, DC01.2018
Some College (No Degree) - Social Work
Cleveland State University
Cleveland, OHAssociate of Arts - Arts
Lakeland Community College
Willoughby, OH05-2015
Associate of Science - Science
Lakeland Community College
Willoughby, OH05-2014
Skills
- Communicator
- Contract negotiator
- Client relationship management
- Homebuyer educator
- Community outreach
- Leadership
- Networking skills
- Problem solving
- Financial advising
- Proficient in Microsoft office
- Strong organizational skills
- Honest and ethical
- Buyer representation
- Client needs assessment
References
REFRENCES AVAILABLE UPON REQUEST
Volunteer Experience
Ohio CDC Association, Americorp Vista Volunteer, 2016, 2017, Provided support to Neighborhood Housing Services of Greater Cleveland through research, education, marketing and promotion of available services to the community that it serves.
Timeline
Real Estate Agent
Cuyahoga Landbank
08.2023 - 07.2025
Real Estate Agent
Benjamin Rose Institute on Aging
07.2021 - 08.2023
Homeownership Counselor-Specialist
Famicos Foundation
01.2019 - 07.2021
Customer Service Associate
Neighborhood Housing Services
01.2017 - 01.2019
Account Collections Representative
HMC Group
01.2011 - 01.2012
Legal Account Representative
Asset Acceptance
01.2002 - 01.2009
Collection Account Representative
MacArthur Investments
01.2001 - 01.2002
Credit Adjuster
Huntington National Bank
01.1999 - 01.2001
Manager in Training
Dollar Financial Group
01.1998 - 01.1999
Administrative Assistant/Collector
Dollar Financial Group
01.1996 - 01.1998
Ohio Real Estate Salesperson Licensure - Real Estate
Hondros
HUD Housing Counselor Certification - Homeownership, Financial Education And Counseling
NeighborWorks America
Some College (No Degree) - Social Work
Cleveland State University
Associate of Arts - Arts
Lakeland Community College
Associate of Science - Science
Lakeland Community College
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