Bridget Irvin
New Philadelphia,OH
Summary
Intervention Specialist with New Philadelphia City School District, adept at developing individualized education plans and enhancing student engagement. Skilled in differentiated instruction and fostering positive relationships.
Strong multitasking abilities and exceptional customer service experience from Applebee's Grill + Bar. I loved meeting, and getting to know, our customers.
Overview
27
27
years of professional experience
Work History
Intervention Specialist
New Philadelphia City School District
08.2003 - 07.2025
- Developed and implemented individualized education plans for students with diverse needs.
- Collaborated with teachers to modify curriculum and instructional strategies for optimal student engagement.
- Provided targeted interventions to enhance academic performance in reading and mathematics.
- Monitored student progress, adjusting strategies based on data-driven assessments and feedback.
- Established positive relationships with families to support student success and encourage home involvement.
- Built strong relationships with parents and guardians, fostering open communication regarding student progress and needs.
- Promoted a positive learning environment by incorporating social-emotional learning strategies into daily activities.
- Facilitated small group instruction for targeted skill development, enhancing academic growth for all participants.
- Increased student engagement through the use of differentiated instruction tailored to individual learning needs.
- Supported students with diverse needs, ensuring their academic progress aligned with IEP goals.
- Established trusting and friendly relationships with parents and colleagues.
- Addressed behavioral issues through the implementation of positive behavior supports and interventions.
- Developed intervention plans based on established guidelines and individual needs.
- Facilitated small group instruction to address individual learning needs.
- Designed individual education plans to encourage student growth according to different learning abilities and needs.
- Developed Individual Education Plans for students with special needs.
Restaurant Hostess
Applebee's Grill + Bar
05.1998 - 05.2008
- Greeted and seated guests, ensuring optimal dining experience from arrival to departure.
- Managed waitlist efficiently, communicating estimated wait times to guests accurately.
- Coordinated with kitchen and service staff to maintain smooth front-of-house operations.
- Monitored dining area for cleanliness and readiness, maintaining high standards of presentation.
- Developed strong relationships with repeat customers, fostering a welcoming atmosphere and loyalty.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Answered customer questions about hours, seating, and menu information.
- Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
- Contributed to a positive team atmosphere by supporting coworkers during peak hours or when understaffed.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Prepared dining room for service by cleaning , organizing tables and placing table settings.
- Assisted in maintaining a clean and inviting restaurant environment by clearing tables and setting up for the next guests.
- Managed seating chart and monitored activity in restaurant to keep constant and efficient dining flow.
- Actively monitored restaurant capacity levels throughout the shift, making informed seating decisions to maintain a comfortable dining atmosphere.
- Coordinated large party bookings both on the phone and in-person, creating organized seating plans tailored to guest needs.
- Monitored front entrance for new guests while assisting servers by taking and delivering drink orders.
- Watched dining area staff to evaluate server loads and calculate accurate wait times.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Answered phone calls to take orders, give information and document reservations.
- Rearranged tables and chairs for large parties and retrieved high chairs for children.
- Completed daily side work and opening and closing duties without fail.
- Provided patrons with estimated waiting times during peak service hours.
- Seated patrons based on guest preferences and seating availability.
Education
Master of Science - Special Education
Malone University
Canton, OH08-2013
Bachelor of Science - Elementary Education
Malone University
Canton, OH12-2001
Skills
- Greeting guests
- Customer service
- Strong multitasking
- Guest relations
- Table bussing
- Social perceptiveness
- Server support
- Reservation coordination
- Safe food handling
- Efficient seating
- Floor plan organization
- Friendly demeanor
Timeline
Intervention Specialist
New Philadelphia City School District
08.2003 - 07.2025
Restaurant Hostess
Applebee's Grill + Bar
05.1998 - 05.2008
Master of Science - Special Education
Malone University
Bachelor of Science - Elementary Education
Malone University