Summary
Overview
Work History
Education
Skills
Timeline
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Bridget Jackson

Bridget Jackson

Sanger,TX

Summary

Proactive and meticulous office assistant with over 10 years of experience in medical/clerical industry. Proficiencies in inventory control, sales, staff training and development. Customer-oriented team player with expertise generating optimal satisfaction levels while building profits and client generation.

Overview

10
10
years of professional experience

Work History

Office Manager

Elite Body Highland Village
06.2021 - Current
  • Controlled resources and assets for department activities to comply with industry standards and government regulations.
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Developed and maintained successful relationships with vendors, suppliers and contractors.
  • Managed office operations while scheduling appointments for department managers.

Office Manager

Premier Independent Physicians Of Sanger
10.2018 - 06.2021
  • Controlled resources and assets for department activities to comply with industry standards and government regulations.
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Launched quality assurance practices for each phase of development
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
  • Identified and communicated customer needs to supply chain capacity and quality teams.
  • Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
  • Facilitated smooth communication between departments, addressing concerns promptly to maintain harmonious work relationships.
  • Reported to senior management on organizational performance and progress toward goals.
  • Improved safety procedures to promote employee well-being and safety and protect company from potential liability.

Back Office Assistant

Gainesville Ob/gyn
06.2015 - 11.2018
  • Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.
  • Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
  • Prepared and delivered operational performance reports to inform management.
  • Maintained an organized inventory system of office supplies, ensuring adequate stock levels at all times.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Promptly addressed customer inquiries and complaints to foster swift resolution.
  • Streamlined document management processes through proper file organization techniques which led to improved workflow between departments.

Education

Certificate - Medical Billing/Coding

DeVry Univeristy
Dallas, TX
05.2022

High School Diploma -

Macarthur High School
Irving, TX
05.1990

Skills

  • Computer Skills
  • Clerical Support
  • Credit and collections
  • Document Management
  • Schedule Management
  • Hiring and Training
  • Interpersonal Relations
  • Decision-Making
  • Information Protection
  • Contract Negotiations
  • Excellent multi-tasking ability
  • Task Delegation

Timeline

Office Manager

Elite Body Highland Village
06.2021 - Current

Office Manager

Premier Independent Physicians Of Sanger
10.2018 - 06.2021

Back Office Assistant

Gainesville Ob/gyn
06.2015 - 11.2018

Certificate - Medical Billing/Coding

DeVry Univeristy

High School Diploma -

Macarthur High School

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Bridget Jackson