Bridget Jones
Education
Athens,AL
Summary
Passionate Teacher with experience developing and implementing diverse curriculums covering wide range of subjects. Highly skilled at motivating students through positive encouragement and reinforcement of concepts via interactive classroom instruction and observation. Successful in helping students develop strong literacy, numeracy, social and learning skills.
Knowledgeable and dedicated customer service professional with extensive experience in Banking industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.
Overview
24
24
years of professional experience
4
4
years of post-secondary education
Work History
Lead Teacher
Cadence Academy Preschool
Charlotte, NC
08.2018 - Current
- Planned and implemented different daily activities to enhance overall development and growth of every student.
- Communicated frequently with parents about student growth and progress, recommending at-home reinforcement to support struggling students.
- Maintained patience and level-headedness in diverse situations to support student development and personal growth.
- Conferred with parents about student progress to boost family involvement and enhance student support.
- Worked one-on-one with students and student teachers to increase overall classroom success.
Co-Teacher
Forrestal Academy
Huntersville, NC
09.2017 - 08.2018
- Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.
- Educated students in foundational concepts such as shapes, numbers and letters.
- Gave one-on-one attention to children while maintaining overall focus on entire group.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Assisted and supervised 10 children through entire school day.
Teacher Aide
Floresville ISD
Floresville, TX
09.2015 - 06.2016
- Supported student learning objectives through personalized and small group assistance.
- Assisted teachers with classroom management and document coordination to maintain positive learning environment.
- Assisted teachers with supervision and care of group of 18 children.
- Supported classroom activities, tutoring, and reviewing work.
- Promoted physical, mental and social development using classroom games and activities.
Substitute Teacher
Floresville ISD
Floresville, TX
09.2014 - 06.2015
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
Secretary
Floresville Housing Authority
Floresville, TX
07.2014 - 02.2015
- Answered multi-line phone system and greeted callers enthusiastically.
- Scheduled appointments and conducted follow-up calls to clients.
- Maintained office supplies inventory by checking stock and ordering new supplies.
- Provided clerical support to company employees by copying, faxing and filing documents.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Handled daily scheduling tasks and provided administrative support for entire department.
Customer Service Representative
USAA Federal Savings Bank
San Antonio, TX
10.1999 - 06.2014
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Answered constant flow of customer calls with minimal wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Quickly and accurately answered customer questions, suggested effective solutions and resolved issues to increase customer satisfaction 100%.
Education
No Degree - Education
East Carolina University
Greenville, NCBachelor of Science - Elementary Education
Grand Canyon University
Phoenix, AZ Jan.2012 - Apr.2016
High School Diploma -
Poth High School
Poth, TX05.1991
Skills
- Positive Reinforcement Strategies
- Organizing and Distributing Materials
- Educational Strategies
- Social Behaviors
- Communicating with Parents and Teachers
- Development of Social Skills
Timeline
Lead Teacher
Cadence Academy Preschool
08.2018 - Current
Co-Teacher
Forrestal Academy
09.2017 - 08.2018
Teacher Aide
Floresville ISD
09.2015 - 06.2016
Substitute Teacher
Floresville ISD
09.2014 - 06.2015
Secretary
Floresville Housing Authority
07.2014 - 02.2015
Bachelor of Science - Elementary Education
Grand Canyon University
Jan.2012 - Apr.2016
Customer Service Representative
USAA Federal Savings Bank
10.1999 - 06.2014
No Degree - Education
East Carolina University
High School Diploma -
Poth High School
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