Bridget Kent
Syracuse,NY
Summary
Results-driven management professional with a proven ability to lead teams to success, focusing on team collaboration, operational efficiency, and achieving measurable outcomes. Adept at strategic planning, process improvement, and fostering a culture of accountability and excellence. Known for adaptability and consistently meeting changing organizational needs.
Overview
9
9
years of professional experience
Work History
Cash Vault Supervisor
Brinks Cash Logistics
09.2024 - 06.2025
- Utilized advanced technology and software systems to maintain accurate records of all transactions while ensuring data integrity.
- Developed strong relationships with local law enforcement agencies resulting in increased cooperation during investigations involving the vault area.
- Collaborated with management to develop new strategies for increasing efficiency within the vault area while maintaining a high level of security.
- Spearheaded emergency preparedness initiatives by developing response plans for various scenarios such as robberies or natural disasters.
- Improved cash handling accuracy by implementing efficient vault procedures and routine audits.
- Promoted a positive work environment by fostering teamwork, addressing conflicts professionally, and celebrating team successes.
Manager II, Operations
Amazon
07.2021 - 05.2024
- Adhered to corporate standards and regulations, encouraging safe and efficient operations.
- Measured staff and process productivity and utilized results to make helpful equipment and staffing adjustments.
- Provided employees with guidance in handling difficult problems or in resolving escalated complaints or disputes.
- Accomplished department objectives by managing staff and evaluating activities.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
Direct Support Professional
Onondaga Community Living
11.2020 - 10.2021
- Maintained clean, safe, and well-organized patient environment.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
- Assisted clients in achieving personal goals through tailored care plans and daily skill-building activities.
Team Leader
Focus Forward SUNY
08.2019 - 05.2021
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Position ended due to COVID 19
Assistant Producer
WTOP
01.2020 - 03.2021
- Enhanced production quality by coordinating set designs, lighting, and sound effects for live broadcasts.
- Improved project timelines by efficiently managing schedules and milestones for multiple productions simultaneously.
- Reviewed daily footage with editors assisting in making decisions about which scenes would make the final cut.
- Assisted in budget management, tracking expenses to reduce overall costs without sacrificing production value.
- Acted as liaison between technical crew members ensuring seamless integration of audiovisual elements during live events.
- Position ended due to COVID 19
Sales and Support Generalist
Victoria's Secret PINK
10.2017 - 10.2020
- Assisted customers with inquiries, and locating various products with a friendly and high-helpful approach to making their shopping experience as fun and effortless as possible
- Processed shipments to prepare for floor sets
- Lead other cashiers at the cash wrap throughout the holiday season
- Developed solid relationships with my team members based on mutual respect and ability to contribute to a collaborative and positive environment
Program Coordinator Intern
iHeartMedia
02.2016 - 06.2016
- Assisted the Program Coordinator in maintaining organized throughout the program by meeting deadlines
- Acted in the commercials recorded as well as helped others remember lines
- Attended marketing workshops to better prepare myself for the commercials we had to create
- Troubleshot minor problems and reported larger technical issues.
Education
Bachelor of Arts - Broadcasting and Mass Communications
State University of New York (SUNY) College
Oswego, NY05.2021
Skills
- Business Leadership
- Human Resources Oversight
- Staff Training
- Microsoft Office
- Staff Management
- Department Oversight
- Microsoft Outlook
- Google Drive
- Team Leadership
- Operational efficiency
- Task delegation
- Security protocols
Timeline
Cash Vault Supervisor
Brinks Cash Logistics
09.2024 - 06.2025
Manager II, Operations
Amazon
07.2021 - 05.2024
Direct Support Professional
Onondaga Community Living
11.2020 - 10.2021
Assistant Producer
WTOP
01.2020 - 03.2021
Team Leader
Focus Forward SUNY
08.2019 - 05.2021
Sales and Support Generalist
Victoria's Secret PINK
10.2017 - 10.2020
Program Coordinator Intern
iHeartMedia
02.2016 - 06.2016
Bachelor of Arts - Broadcasting and Mass Communications
State University of New York (SUNY) College
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