Organized Resident Service Coordinator with a three year track record of planning, organizing and administering activities in an Assisted Living setting. Strong experience in coordinating and executing events and activities. Skilled in developing personal bonds with staff and residents. Committed to adhering to state compliance requirements for conducting activities. Excelled enhancing resident satisfaction and community engagement.
Achieved significant improvements in community atmosphere and resident well-being through innovative program development and effective crisis management.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Resident Service Coordinator
Carriage Court of Washington Court House
12.2020 - Current
Developed strong relationships with community partners to enhance available resources for residents.
Managed accurate record-keeping systems to track resident interactions, incidents, and program participation effectively.
Improved overall community atmosphere by organizing social, recreational, and educational programs for residents.
Conducted thorough orientations for new residents to foster familiarity with the community''s policies, services, and amenities.
Assisted in the development of annual budgets for community events and programs while ensuring fiscal responsibility.
Enhanced resident satisfaction by addressing and resolving concerns in a timely manner.
Provided compassionate support during times of crisis or personal difficulty for individual residents as needed.
Assisted residents with transitioning into new living environment and maintained strong relationships with residents.
Coordinated activities and events to create safe, positive and inclusive environment.
Ensured compliance with state regulations and facility policies by maintaining accurate documentation of activity programs.
Planned resident outings and special events to mark holidays and celebrate special occasions.
Developed monthly life enrichment calendar and published electronically and in print.
Developed strong relationships with residents and their families, fostering a supportive community environment.
Designed wide variety of activities to stimulate interest, involvement, and engagement of patients.
Boosted social interaction among residents through organizing regular events, outings, and group activities.
Worked with nursing team to identify and document changes in patient mental acuity and physical abilities.
Performed assessments on activity programs to determine what specific activities were suitable.
Arranged outings as part of recreational program.
Provided safe transportation to facilitate residents attending activities and events outside of facility.
Increased physical fitness levels among residents by designing exercise programs tailored to individual abilities and preferences.
Created and delivered recreational programs for small and large groups of residents.
Enhanced resident engagement by planning and executing diverse recreational activities tailored to individual interests and abilities.
Evaluated the effectiveness of activity programs through ongoing assessment and feedback from residents, families, and staff members.
Resident Assistant
Carriage Court of Washington Court House
08.2017 - 12.2020
Attended, participated, and contributed to monthly staff meetings addressing resident needs.
Served as an approachable resource for residents seeking advice or assistance with personal.
Responded to room transfers, incident reports, and maintenance requests.
Managed front desk operations during assigned shifts, assisting visitors with inquiries while maintaining accurate records of residence hall activities.
Assisted residents in preparing for activity and social programs.
Maintained clean, safe, and well-organized patient environment.
Assisted residents with daily dental and mouth care, bath functions, and hair care.
Changed bed linens, dumped trash, and smoothly handled maintenance issues to promote resident comfort.
Assisted patients with daily living activities, promoting independence and wellbeing.
Ensured proper hygiene practices were followed by assisting with bathing, grooming tasks.
Improved patient comfort by providing compassionate and attentive care.
Maintained a clean and safe environment for patients, reducing the risk of infections and accidents.
Developed strong relationships with patients'' families to provide updates on progress and address concerns collaboratively.
Provided emotional support to patients and families during difficult times, fostering trust and rapport.
Facilitated meal planning, preparation, feeding assistance as needed while adhering to specific dietary restrictions or requirements.
Prevented bedsores through regular repositioning and skin assessments of at-risk patients.
Managed challenging behaviors in dementia patients using de-escalation techniques, creating a calm atmosphere within the care setting.
Collected and transported specimens to prepare for lab testing.
Maintained clean and safe environment to promote patient safety and comfort.
Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
Education
No Degree -
Southern State Community College
Washington Court House, OH
High School Diploma -
Miami Trace High School
Washington Court House, OH
05-2013
Skills
Fair housing regulations
Documentation
Teamwork
Problem-solving
Time management
Attention to detail
Problem-solving abilities
Reliability
Team leadership
HIPAA compliance
Decision-making
Dementia care
Microsoft office
Resident satisfaction
Self motivation
Goal setting
Certification
Basic Life Support Provider. American Heart Association. 10/18/2023-10/2025
Timeline
Resident Service Coordinator
Carriage Court of Washington Court House
12.2020 - Current
Resident Assistant
Carriage Court of Washington Court House
08.2017 - 12.2020
Basic Life Support Provider. American Heart Association. 10/18/2023-10/2025
No Degree -
Southern State Community College
High School Diploma -
Miami Trace High School
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