Summary
Overview
Work History
Education
Skills
Timeline
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Bridget Mazurowski

Bridget Mazurowski

Williamsville,NY

Summary

Hospitality and bar management professional with extensive experience in cultivating welcoming environments and optimizing customer satisfaction. Skilled in managing operations, training staff, and enhancing guest experiences through effective communication and teamwork. Dedicated to driving success by fostering a positive workplace culture and aspiring to innovate service delivery in the hospitality industry.

Overview

4
4
years of professional experience

Work History

Associate District Manager

ADP
03.2025 - Current
  • Utilize analytical skills to identify market trends and opportunities for growth.
  • Resolve client issues promptly, enhancing service quality and trust.
  • Collaborate with teams to streamline processes, achieving operational efficiency.
  • Cultivated strong client relationships, driving satisfaction and retention through personalized solutions and proactive communication.

Bottle Server

VENU Buffalo
05.2022 - Current
  • Provide attentive bottle service, enhancing guest experience and building customer loyalty.
  • Efficiently manage high-demand sections, ensuring swift service and satisfied patrons.
  • Implement upselling strategies, contributing to significant revenue growth.
  • Resolve customer issues promptly, maintaining a positive atmosphere and repeat business.
  • Delivered exceptional customer service, enhancing guest experiences and fostering repeat business through attentive engagement.

Fine Dining Waitress

Grezi
08.2023 - 04.2025
  • Serve guests with precision, enhancing dining experience, fostering repeat patronage.
  • Collaborate with team to streamline service, reducing wait times, improving satisfaction.
  • Utilize menu knowledge to guide choices, increasing upsell opportunities, boosting revenue.
  • Streamlined order processing by efficiently managing multiple tables, resulting in faster service and improved table turnover rates.

Bar Manager

The Oak Stave
02.2024 - 12.2024
  • Managed bar operations, improved efficiency, enhanced customer satisfaction, trained staff, boosted revenue.
  • Fostered a positive team environment, enhancing collaboration and boosting morale among staff to improve service quality.
  • Implemented inventory management systems, reducing waste and ensuring optimal stock levels, leading to increased profitability.
  • Spearheaded themed events and promotions, attracting new clientele and significantly increasing foot traffic during off-peak hours.

Waitress/Bartender

NEAT/VICE
09.2021 - 08.2023
  • Serve customers efficiently, enhancing satisfaction and increasing repeat visits.
  • Mix and serve drinks, maintaining high quality and consistency.
  • Manage cash transactions accurately, ensuring financial integrity.
  • Collaborate with team to streamline operations, improving service speed.
  • Resolve customer issues promptly, boosting overall experience.

Education

Bachelor of Science - Business Administration And Management

Buffalo State University
Buffalo, NY
12-2023

Bachelor of Science - Human Resource Management

University At Buffalo
Buffalo, NY

Bachelor of Science - Health Sciences

St. Bonaventure University
Olean

Skills

  • Talent acquisition
  • Operations management
  • Customer engagement
  • Meticulous attention to detail
  • Team leadership
  • Goal setting and performance metrics
  • Sales management
  • Strategic decision-making
  • Staff management

Timeline

Associate District Manager

ADP
03.2025 - Current

Bar Manager

The Oak Stave
02.2024 - 12.2024

Fine Dining Waitress

Grezi
08.2023 - 04.2025

Bottle Server

VENU Buffalo
05.2022 - Current

Waitress/Bartender

NEAT/VICE
09.2021 - 08.2023

Bachelor of Science - Business Administration And Management

Buffalo State University

Bachelor of Science - Human Resource Management

University At Buffalo

Bachelor of Science - Health Sciences

St. Bonaventure University

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Bridget Mazurowski