Bridget Mercado
Beaverton
Summary
Dedicated team member with strong customer service skills, ensuring satisfaction and prompt issue resolution. Experienced in managing transactions and supporting team dynamics to enhance overall service delivery.
Overview
8
8
years of professional experience
Work History
Theatre Team Member
Cinemark Theaters
05.2026 - Current
- Assist in maintaining cleanliness and organization throughout theater facilities.
- Operate cash registers, processing customer transactions with accuracy and efficiency.
- Supported team members during peak hours to ensure timely service delivery.
- Provide exceptional customer service by addressing inquiries and resolving issues promptly.
Dog Sitter
Rover.com
11.2018 - Current
- Provide attentive care and companionship for dogs in various environments.
- Maintained a clean and organized work space for all pet sitting tasks, including cleaning up after dogs during visits or overnight stays.
- Develop and maintain strong relationships with pet owners through effective communication.
- Administer medications and follow specific care instructions from owners to ensure pet well-being.
- Manage daily schedules for multiple pets, ensuring timely walks, feedings, and playtime activities.
- Implement safety protocols to minimize risks during pet interactions and outings, enhancing overall safety measures.
- Monitor health and behavior of pets, reporting any concerns promptly to owners for timely interventions.
Lead Sales Associate
Dollar General Store
03.2024 - 11.2024
- Assisted customers with product selection and inquiries, enhancing overall shopping experience.
- Operated cash register efficiently, processing transactions accurately and promptly.
- Collaborated with team members to restock shelves and display merchandise effectively.
- Maintained store cleanliness and organization, ensuring compliance with company standards.
- Monitored inventory levels, identifying products needing replenishment to support sales goals.
- Implemented promotional displays to attract customer attention and drive sales growth.
Education
Associate's Degree in Graphic Design - Graphic Design
Silicon Valley College
Walnut Creek, CA06-1999
Skills
- Customer service
- Attention to detail
- Clear communication
- Following instructions
- Cash handling
- Teamwork and collaboration
- Collaboration and teamwork
- Instruction compliance
- Team collaboration
Timeline
Theatre Team Member
Cinemark Theaters
05.2026 - Current
Lead Sales Associate
Dollar General Store
03.2024 - 11.2024
Dog Sitter
Rover.com
11.2018 - Current
Associate's Degree in Graphic Design - Graphic Design
Silicon Valley College