Summary
Overview
Work History
Education
Skills
Timeline
Generic

Bridget Middleton

Metairie,LA

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

29
29
years of professional experience

Work History

Revenue Cycle Management Assistant

Newmerics
01.2023 - Current
  • Manage all facets of RCM
  • Utilize multiple software programs depending on clientele.
  • Worked closely with management to provide effective assistance for specific aspects of business operations.
  • Prepared PowerPoint presentations for senior-level staff with attention to detail.
  • Followed detailed directions from management to complete daily paperwork and computer data entry.
  • Performed wide-ranging administrative, financial and service-related functions.
  • Streamlined office operations by effectively monitoring and addressing client correspondence and data communications.
  • Utilize accounting software to enter, modify, enter customer information, create sales invoices, send invoices, post payments and audit weekly transactions for multiple customers
  • Perform monthly bank reconciliations
  • Participate in client meetings.
  • Run payroll in ADP.
  • Participate in all scheduled trainings with successful completion.
  • Actively participate by preparing monthly financial reports.
  • Work directly with third party biller/coder to resolve billing issues.
  • Track and monitor the reimbursements and posting into patient accounts.
  • Accomplished multiple tasks within established timeframes.

Director of Billing Services

Pelican State Outpatient Center and RemoteMD
01.2021 - 01.2023
  • Manage all activities and staff in the billing function and oversee the implementation and development of policies and procedures for multiple medical clinics that ensure timely and accurate billing to customers
  • Hire and train new staff across multiple entities in the United States and overseas
  • Manage multiple systems, gathering information to provide comprehensive reporting
  • Frequently collaborate with senior management, prepare, and analyze weekly and monthly financial reports
  • Investigate and resolve billing discrepancies and errors
  • Responsible for daily deposits, reconciliations, and charging and posting payments
  • Provide exceptional customer service to retain clientele.
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Managed budget implementations, employee reviews, training, and schedules.
  • Formulated policies and procedures to streamline operations.

Occupational Medicine Coordinator

Pelican State Outpatient Center
01.2018 - 01.2021
  • Coordinate, schedule and communicate with all patients undergoing workmen’s compensation and return-to-work care
  • Maintain exceptional customer service with all patients and clients
  • Coordinate all aspects of wellness program for the Jefferson Parish Fire Department
  • Communicate results of testing with patients
  • Maintain daily all documentation in the electronic medical records system, eClinical
  • Works
  • Quality control all physicals, drug screens and lab collection paperwork for accuracy and completeness
  • Collaborate with physician regarding patient referrals
  • Communicate with workmen’s compensation adjusters to ensure timely authorizations for continued care
  • Report vaccinations into national registry
  • Retrieve and report all covid results to patients, companies, and state officials
  • Assist in special projects assigned by the clinic administrator.
  • Entered data, generated reports, and produced tracking documents.
  • Set priorities and problem-solved workflow issues to maintain rapport with customers and managers.
  • Tracked records, filed documents and maintained communication between clients to manage office activities.
  • Used job-related software to draft and finalize written correspondence and documentation.

Senior Project Assistant

HTNB
01.2013 - 01.2018
  • Assist the management team in tracking all aspects of engineering and construction project
  • Manage the front office, including all ordering of supplies, managing all external supply contracts, point of contact for building management group, and handle all IT related issues
  • Provide administrative support to engineering staff for proposal preparation
  • Develop and maintain a comprehensive document control program in Projectwise and the Intranet
  • Train engineering staff in document naming convention and placement into electronic system
  • Assist in tracking weekly contractor progress based on scheduled activities
  • Participate in weekly meetings with local and state stakeholders
  • Compile and submit all contractor billing to local and state entities
  • Provide administrative support to Engineering and
  • Construction staff as needed
  • Prepare all billing for projects.
  • Completed multiple tasks simultaneously to optimize project completion.
  • Created and updated records and files to maintain document compliance.
  • Handled administrative duties, filing, and errands.
  • Sorted, opened, and routed mail and deliveries to meet business requirements.

Administrative Manager

United States Army Corps of Engineers
01.2008 - 01.2013
  • Lead administrative support to US Army Corp of Engineers on the Inner Harbor Navigation Canal Surge Barriere Project
  • Updated reports, managed accounts, and generated reports for company database.
  • Supervised staff and delegated tasks to maintain positive, productive administrative operations.
  • Developed and implemented improved filing systems for enhanced order and accuracy.
  • Organized and updated databases, records and other information resources.
  • Created organized filing system to manage department documents.
  • Coordinated office events, seminars and meetings for staff and clients.
  • Created reports, presentations and other materials for executive staff.
  • Following Hurricane Katrina, provided lead administrative support to the largest design build project in the history of the Army Corp of Engineers
  • Develop and implement electronic and hard copy filing system
  • Managed and maintained project documents for over 87 projects under construction simultaneously
  • Manage multiple electronic systems before, during and following construction
  • Assist leading Engineer with all administrative tasks
  • Manage the office staff including human resource related functions, approve all timecards and leave requests
  • Attend regular weekly meeting with senior leadership
  • Coordinate all activities for local and state officials to hold meetings and visits to project site
  • Participate in all safety training.

Electrical Manager

Arcadis
01.2005 - 01.2008
  • Following Hurricane Katrina, assisted in the rebuilding of the city of New Orleans through the FEMA
  • As electrical manager, coordinate all activities of the electrical contractors placing temporary power meters for FEMA trailer installation project
  • Collaborate with state and local electrical code enforcement to ensure dwellings were inspected, passed inspection, and are safe for placement of temporary power
  • Attended regular meetings with FEMA, state and local officials and management team
  • Report daily to Entergy listing of homes with passing inspection for temporary power
  • Participate in community meetings to assist residents in getting inspections, power pole placement and meter installation for temporary power
  • Wrote the closing plan for the FEMA ITAC program
  • Participate on the trailer resolution team, going into the community to resolve housing issues.
  • Performed regular job site observations to provide direction for general contractor personnel and subcontractor laborers.
  • Monitored construction sites for compliance with safety regulations and adherence to standards.
  • Developed and implemented construction plans according to client specifications and expectations.
  • Coordinated with site personnel, clients and local government officials to achieve on-time project delivery.

Health Educator

Multiple Schools
01.1998 - 01.2005
  • Provide health education to children in private and public schools
  • Certified Health education teacher grades K-12
  • Certified across every state
  • Prepare lesson plans and materials based on state standards
  • Provide a safe and healthy environment for children to flourish.
  • Developed and distributed health education materials to increase awareness and understanding.
  • Maintained accurate and complete records to document program activities and outcomes.

Exercise Physiologist

Lakeland Medical Center
01.1995 - 01.1998
  • Monitor and assess patients waiting for heart and lung transplants
  • Attending rounds in hospital for post- transplant patients and post cardiac surgery patients
  • Evaluate patients’ post-surgery, write exercise prescriptions based on current medical conditions, medications, and post-surgical care needs
  • Monitor EKG, blood pressure, heart rate and oxygen levels before, during and after exercise
  • Track patient progress and send reports to physician
  • Manage all functions of the cardiac and pulmonary rehab unit
  • Participate in continuing education seminars and courses to maintain up to date knowledge on practices.
  • Delivered exercise guidance to patients recovering from heart attack, lung cancer, stroke and other major health crises to rebuild strength and endurance.
  • Reviewed medical records to determine exercise precautions and contra-indications prior to patient visit.
  • Collaborated closely with other healthcare providers to develop comprehensive care plans.
  • Created fitness and exercise programs to help patients recover from chronic diseases and improve overall physical health.
  • Monitored patient blood pressure, ECG and distress levels during exercise.
  • Tracked and evaluated patient progress with respect to treatment goals.
  • Exhibited courtesy, compassion and respect to patients, families, caregivers, visitors, physicians, administrators and co-workers.
  • Collected and documented patient vital signs and monitored telemetry.
  • Demonstrated proper form and monitored patients during exercises.
  • Recorded, analyzed and prepared patient progress notes to be interpreted by physician.

Education

Bachelor of Arts - Health Promotion And Human Perfomance

Southeastern Louisiana University
Hammond, LA
12.1995

Skills

  • Meeting Support
  • Meeting Coordination
  • File Management
  • Project Coordination
  • Office Administration
  • Accounting Support
  • Billing and Coding
  • File and Record Keeping
  • Administrative Tasks

Timeline

Revenue Cycle Management Assistant

Newmerics
01.2023 - Current

Director of Billing Services

Pelican State Outpatient Center and RemoteMD
01.2021 - 01.2023

Occupational Medicine Coordinator

Pelican State Outpatient Center
01.2018 - 01.2021

Senior Project Assistant

HTNB
01.2013 - 01.2018

Administrative Manager

United States Army Corps of Engineers
01.2008 - 01.2013

Electrical Manager

Arcadis
01.2005 - 01.2008

Health Educator

Multiple Schools
01.1998 - 01.2005

Exercise Physiologist

Lakeland Medical Center
01.1995 - 01.1998

Bachelor of Arts - Health Promotion And Human Perfomance

Southeastern Louisiana University

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Bridget Middleton