Excel
Bridget Mincheski
Madison,WI
Summary
Enthusiastic administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
19
19
years of professional experience
1
1
Certification
1
1
Language
Work History
Quality Assurance Associate/Administrative Assistant
Columbus Chemical Industries
05.2015 - Current
- Assisted in creation of quality standard operating procedures, promoting uniformity across all departments and reducing ambiguity in expectations.
- Promoted a culture of attention to detail within the team by emphasizing the importance of precision in all aspects of work.
- Streamlined quality assurance processes, resulting in improved efficiency and reduced error rates.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
- Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
- Collaborated on special projects as assigned by leadership, contributing research findings or coordinating event logistics as needed for success.
- Facilitated collaboration within the team by organizing regular meetings, maintaining meeting minutes, and tracking project progress.
- Negotiated contracts and contributed to cost reduction efforts with vendors and suppliers for office supplies, equipment and services.
Office Manager
Dr. Mary Grote
09.2005 - 04.2015
- Assisted in recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
- Managed office operations while scheduling appointments for department managers.
- Developed comprehensive policy manuals outlining procedures and guidelines, contributing to a well-organized workplace culture.
- Evaluated employee records and productivity and submitted evaluation reports.
- Contributed to workplace safety by ensuring compliance with established emergency protocols and conducting regular equipment inspections.
- Maintained computer and physical filing systems.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Developed and maintained successful relationships with vendors, suppliers and contractors.
- Managed daily administrative tasks to ensure smooth operations within the medical office environment.
- Assessed processes and procedures, complying with OSHA, and HIPAA regulations.
- Created and managed electronic patient records, encompassing data entry and administrative functions related to insurance, billing, and accounts receivable.
- Provided proper scheduling of patients, ensuring timely, and effective allocation of resources and calendars.
- Coordinated regular staff meetings to address challenges, discuss solutions, and share best practices within the team.
- Increased revenue by optimizing billing processes and ensuring timely collection of payments from both patients and insurance companies.
- Created and implemented organizational policies and procedures.
- Leveraged patient feedback and performed continuous process improvements to streamline day-to-day business operations and patient satisfaction.
Education
Associate - Leadership Development
Moraine Park Technical College
Beaver Dam, WI05.2011
High School Diploma -
Hustisford High School
Hustisford, WI05.1995
Skills
- ISO Standards
- Quality Management Systems
- Documentation And Reporting
- File Management
- Attentive and Observant
- Adaptability and Flexibility
- Analytical Thinking
- Customer Relations
- Problem-solving abilities
- Active Listening
- Critical Thinking
- Microsoft Office Suite
- Assertiveness
- Staff education and training
Certification
- ISO 9001 auditor
Software
PowerPoint
Outlook
Word
Adobe
Work Preference
Work Type
Full TimePart TimeWork Location
On-SiteRemoteHybridImportant To Me
Company CultureWork-life balancePersonal development programsCareer advancementPaid sick leaveHealthcare benefits401k matchPaid time off4-day work weekFlexible work hoursWork from home optionAccomplishments
- Collaborated with team of 6 in the development of office remodel.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Interests
Hiking
Self Development
Music
Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Timeline
Quality Assurance Associate/Administrative Assistant
Columbus Chemical Industries
05.2015 - Current
Office Manager
Dr. Mary Grote
09.2005 - 04.2015
Associate - Leadership Development
Moraine Park Technical College
High School Diploma -
Hustisford High School
- ISO 9001 auditor
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