Bridget Morton
Dallas Plantation
Summary
Detail-oriented hospitality and operations professional with experience spanning vacation rental management, guest services, marketing, and education. Known for clear communication, strong organization, and calm problem-solving in fast-paced, people-centered environments. Skilled in managing reservations, coordinating website and marketing updates, working with vendors, and delivering high-quality guest experiences. Strong local knowledge of the Rangeley Lakes region with a commitment to supporting property owners and providing exceptional service.
Overview
6
6
years of professional experience
Work History
Office Manager
Rangeley Town and Lake Motel
10.2020 - Current
- Managed daily reservation operations including guest bookings, modifications, and cancellations both online and by phone.
- Communicated clearly and professionally with guests regarding availability, policies, receipts, and local recommendations.
- Maintained and updated the business website to ensure accurate content, availability information, and strong visual presentation.
- Coordinated directly with the website developer to plan and deliver new photography and visual updates for the website.
- Took, edited, and curated professional-quality photos for use on the website and marketing materials.
- Designed promotional flyers and seasonal marketing materials to support occupancy and visibility.
- Processed guest billing, generated receipts, and handled business payments with accuracy and attention to detail.
- Maintained organized financial and operational records while supporting day-to-day business needs.
- Delivered consistent, high-quality customer service while balancing multiple responsibilities in a hospitality-focused environment.
Teacher
Rangeley Lakes Regional School
09.2019 - Current
- Clear, professional communication with families
- Strong organization, scheduling, and time management across multiple priorities
- Conflict resolution and calm problem-solving in high-stress situations
- Attention to detail and accurate documentation
- Relationship-building and trust with diverse individuals
- Ability to explain policies, procedures, and expectations clearly
- Adaptability in fast-paced, ever-changing environments
Education
Bachelor of Science - Education
University of Maine
Orono, ME12-2014
Skills
- Guest, Client & Family Communication
- Reservation, Scheduling & Coordination
- Problem-Solving & Conflict Resolution
- Operational Organization & Recordkeeping
- Website Content, Visual Marketing & Photography
- Clear Policy Explanation & Documentation
Instructional Design Coursework
- Coursework focused on designing clear processes, user-friendly materials, and efficient systems to support adult learners and stakeholders
- Experience creating step-by-step guides, visual supports, templates, and digital resources to improve clarity and consistency
- Applied principles of organization, usability, and communication to real-world projects
- Emphasis on accessibility, clarity, and user experience
- Process documentation & workflow design
- Visual communication & instructional materials
- User-focused systems and templates
Timeline
Office Manager
Rangeley Town and Lake Motel
10.2020 - Current
Teacher
Rangeley Lakes Regional School
09.2019 - Current
Bachelor of Science - Education
University of Maine