Summary
Overview
Work History
Core Competencies
Timeline
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Bridget Munoz

Senior Operations Leader | Strategic Supply Chain Executive | Logistics Optimization Specialist
Fort Collins,CO

Summary

Dynamic and results-driven operations leader with over a decade of expertise in supply chain management, logistics optimization, and strategic planning. Proven track record in leading cross-functional teams, driving operational efficiencies, and enhancing profitability in high-growth environments. Adept at cost management, vendor negotiations, and implementing technology-driven solutions to elevate organizational performance. Highly skilled in fostering talent development and building a culture of accountability, collaboration, and innovation.

Overview

11
11
years of professional experience

Work History

Infrastucture Business Operations (IBOS)

Meta
05.2022 - Current
  • Spearheaded logistics operations, overseeing $200.7 million in inventory with a 99.95% cycle count accuracy in 2024.
  • Successfully managed the receipt of $900 million in server racks, exceeding global network delivery goals by 15% within 60 days.
  • Led the start-up of multiple warehouses totaling 200,000 sq. ft., optimizing space utilization and ensuring operational readiness.
  • Fostered a culture of accountability and innovation within cross-functional teams, driving operational excellence by achieving 100% compliance with inventory tracking requirements and eliminating delays exceeding 24 hours.
  • Partnered with cross-functional teams to create a comprehensive process map, enhancing visibility and accountability for asset tracking across operations.


Last Mile Logistics

XPO Logistics
01.2020 - 05.2022
  • Directed logistics and supply chain operations, achieving a 50% year-over-year reduction in parts spending through the implementation of a data-driven inventory control process.
  • Strengthened regional client relationships, including with Home Depot, elevating customer satisfaction metrics from 54% to 85%, and securing additional national contracts.
  • Enhanced warehouse audit scores to 95%+ over three consecutive quarters, contributing to the acquisition of three new national contracts.
  • Spearheaded the adoption of 5S organizational principles, reducing safety incidents to zero and improving operational efficiency across facilities.
  • Optimized operational metrics, including on-time deliveries (+7%), customer satisfaction (+10%), and inbound scan compliance (+2%), resulting in the highest operational ranking within the top 25% of XPO’s national last-mile locations.
  • Negotiated freight claim resolutions, streamlining inventory processes and saving over $100,000 in operational cost.

Last Mile Operations and Logistics

Amazon DSP
11.2013 - 12.2018
  • Founded and scaled a high-performing logistics organization, growing from a two-person startup to a 200+ employee operation spanning three states, successfully managing over 700,000 monthly deliveries.
  • Secured and maintained five Amazon network contracts by delivering exceptional service quality, achieving recognition as the Top Delivery Service Provider within Amazon's network in 2018, outperforming over 500 providers nationwide.
  • Directed fleet operations for a 100+ vehicle network, implementing comprehensive training programs on safety, compliance, and efficiency, resulting in industry-leading operational performance and minimal downtime.
  • Designed and executed scalable logistics processes to support multi-state operations, ensuring seamless coordination across 875 weekly routes and optimizing delivery efficiency.

Core Competencies

  • Supply Chain Optimization & Strategic Planning
  • P&L Management & Budget Oversight
  • Cross-Functional Leadership & Stakeholder Engagement
  • Operational Efficiency & Process Improvement
  • Technology Integration (TMS, WMS, ERP Systems)
  • Talent Development & Team Building

Timeline

Infrastucture Business Operations (IBOS)

Meta
05.2022 - Current

Last Mile Logistics

XPO Logistics
01.2020 - 05.2022

Last Mile Operations and Logistics

Amazon DSP
11.2013 - 12.2018

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Bridget MunozSenior Operations Leader | Strategic Supply Chain Executive | Logistics Optimization Specialist