High-energy Store Manager bringing extensive experience in retail settings. Set and enforced consistent standards to maintain staff satisfaction and meet performance targets. Dynamic relationship-builder with organized nature and sound judgment focused on maximizing team efficiency.
Overview
14
14
years of professional experience
Work History
Store Manager
Corner Store
08.2022 - Current
Managed inventory control, cash control, and store opening and closing procedures.
Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Completed point of sale opening and closing procedures.
Rotated merchandise and displays to feature new products and promotions.
Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
Assisted with hiring, training and mentoring new staff members.
Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
Reconciled daily sales transactions to balance and log day-to-day revenue.
Assisted in recruiting, hiring and training of team members.
Monitored daily cash discrepancies, inventory shrinkage and drive-off.
House Monitor
Dismas Charities
05.2022 - 08.2022
Assisted residents with transitioning into new living environment and maintained strong relationships with residents.
Enforced policies and safety standards through building and room rounds.
Coordinated activities and events to create safe, positive and inclusive environment.
Provided crisis management and intervention during emergency situations.
Correctional Officer
Department Of Corrections
01.2021 - 04.2022
Searched cells of inmates to identify and confiscate contraband and other prohibited items.
Escorted inmates to and from cells.
Observed behavior of residents individually and in groups.
Supervised inmates during meals, recreation and other activities.
Conducted security checks of inmates and living areas.
Prepared reports to document incidents and violations.
Searched building and grounds, living quarters, and work areas for contraband.
Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
Conducted routine and emergency head counts.
Prepared, processed and maintained forms, reports, logs, records, and activity journals.
Tracked inmates through head counts, visitor logs, and scheduled activities.
Manager
Lake Martin Inc.
05.2018 - 06.2020
Managed and motivated employees to be productive and engaged in work.
Accomplished multiple tasks within established timeframes.
Maintained professional, organized, and safe environment for employees and patrons.
Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Onboarded new employees with training and new hire documentation.
Cashier
Corner Store
03.2018 - 06.2018
Greeted customers entering store and responded promptly to customer needs.
Built relationships with customers to encourage repeat business.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Worked flexible schedule and extra shifts to meet business needs.
Production Worker
Allegiance Staffing
02.2018 - 03.2018
Followed safety procedures and guidelines to maintain safe working environments.
Used equipment properly to avoid workplace hazards or injuries.
Resolved issues quickly to maintain productivity goals.
Organized work to meet demanding production goals.
Inspected and adjusted work performed to meet expectations.
Participated in regular meetings with team members to discuss production updates.
Managed inventory levels and restocked supplies to keep up with high production needs.
Cashier
Eagle Store
08.2017 - 02.2018
Greeted customers entering store and responded promptly to customer needs.
Built relationships with customers to encourage repeat business.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Worked flexible schedule and extra shifts to meet business needs.
Helped customers complete purchases, locate items, and join reward programs.
Restocked and organized merchandise in front lanes.
Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Stocked, tagged and displayed merchandise as required.
Worked closely with shift manager to solve problems and handle customer concerns.
Addressed customer needs and made product recommendations to increase sales.
Tallied cash drawer at beginning and end of each work shift.
Assistant Store Manager
Jiffi Stop
07.2016 - 03.2017
Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
Rotated merchandise and displays to feature new products and promotions.
Walked through store areas to identify and proactively resolve issues negatively impacting operations.
Maintained positive customer relationships by responding quickly to customer service inquiries.
Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
Processed payments for credit and debit cards and returned proper change for cash transactions.
Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
In Home Care
Private Care
04.2014 - 03.2016
Monitored changes in clients' conditions to report concerns to supervisor.
Communicated regularly with clients' families to provide updates on health and wellbeing.
Transported clients for medical and personal outings.
Assisted clients with living independently through skill-building and mentoring in areas such as housekeeping adaptations and preparation of healthy meals.
Helped clients with managed home care, ensuring efficacy of care by monitoring health status.
Provided direct personal care and administrative services to clients.
Administered medications in accordance with doctor's instructions.
Directed patients in simple prescribed exercises to assist with daily physical therapy routines.
Assisted with end-of-life care.
Uncertified Nurse Assistant
MDH Hospital
01.2010 - 06.2015
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
Helped patients effectively manage routine bathing, grooming, and other hygiene needs.
Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.