Bridget Gilman
Vancouver,WA
Summary
Hardworking Lead Dispatcher offering 20+ years of related experience. Independently monitors personnel and resolves issues. Good communication, multitasking and prioritization skills pair with background with fleet dispatch.
Overview
10
10
years of professional experience
Work History
Dispatcher
All Weather Wood
Washougal, WA
05.2019 - 01.2022
- Dispatch 30 -40 trucks per day for plant in Washougal, WA for loads to Eastern WA, Idaho, Utah and Montana. Most loads require multiple drops to various locations in order to maximize full truckload.
- Dispatch 10-20 trucks per day and 3-4 rail cars for White City plant to Distributions Centers and customers in various locations in CA.
- Directed investigations to verify and resolve customer or shipper complaints.
- Maintained updated and detailed records of calls in physical and electronic database.
Transportation Manager
Myers Container
Portland, Oregon
09.2015 - 05.2019
- Directed activities of staff performing repairs and maintenance to equipment, vehicles, and facilities.
- Prepared and updated employees' daily work schedules and resolved delivery problems.
- Managed all inbound and outbound freight for 5 West Coast locations.
- Created back haul program to reduce/eliminate empty trailers movements.
- Managed 300+ trailer inventory including titles, registrations, GPS tracking and maintenance.
- Coded all invoices for transportation to correct GL and plant location.
- Prepared and presented quarterly projections.
Transportation Manager
D, Carlson Logistics
Hermiston, Oregon
06.2014 - 09.2015
- Brought on new customers and carriers to start logistics side of company.
- Bought and sold freight at 5-15% margin.
- Created all necessary documentation for all loads.
Dispatcher
Nationwide Transport Services
Vancouver, WA
03.2012 - 06.2014
- Maintained updated and detailed records of calls in physical and electronic database.
- Directed investigations to verify and resolve customer or shipper complaints.
- Found carriers to haul loads secured by our customers.
Skills
- Schedule Management
- Work Personnel Advisement
- Team Work Scheduling
- Calendar and Scheduling Software
- Equipment Needs Assessment
- Customer Request Management
- Problem Assessment
- Personnel Monitoring
- Service Requests
- Client Interaction
- Resource Coordination
- Customer File Maintenance
- Verbal and Written Communication
- Traffic Monitoring
- Effective Communications
- Dispatch Record keeping
- Material Distribution
- Performance Assessments
- Paperwork Processing
- Conflict Resolution
- Quality Control
- Task Prioritization
- Customer Service
- Equipment Inspection
- Information Gathering
- Team Guidance and Direction
- Decision Making
- Data Entry
- Team Building
- Strategy Development
- Persuasive Negotiation
- Training and Development
- Critical Thinking
- Materials Ordering
- Creative Thinking
- Mentoring and Coaching
- Microsoft Office
- Regulatory Compliance
- Time Management
- Distance Estimation
- Cost Determination
- Efficient Train Movement
- Complex Problem Solving
Timeline
Dispatcher
All Weather Wood
05.2019 - 01.2022
Transportation Manager
Myers Container
09.2015 - 05.2019
Transportation Manager
D, Carlson Logistics
06.2014 - 09.2015
Dispatcher
Nationwide Transport Services
03.2012 - 06.2014
Similar Profiles
Patrick DollPatrick Doll
Lead Forecaster at National Weather Service Weather Forecast Office (WFO)Lead Forecaster at National Weather Service Weather Forecast Office (WFO)
Victor J. ProtonVictor J. Proton
Senior Meteorologist at National Weather Service, Weather Forecast Office, Hanford, CASenior Meteorologist at National Weather Service, Weather Forecast Office, Hanford, CA
Erica DeMiliaErica DeMilia
Meteorologist In Charge (Manager)-Aviation at The Weather Company/The Weather Company, an IBM BusinessMeteorologist In Charge (Manager)-Aviation at The Weather Company/The Weather Company, an IBM Business
Riley SweeneyRiley Sweeney
Courtesy Clerk at SafewayCourtesy Clerk at Safeway
Eve BoyerEve Boyer
Office Assistant at JostensOffice Assistant at Jostens