BRIDGET PAPANICHOLAS

A boutique staffing firm, STSI specializes in placing contract and contract to hire engineering support roles in Construction and Design Engineering firms. Following its acquisition by Qualified Staffing, I was recruited to lead the STSI division and expand Executive and Retained search projects. Industries supported include: Infrastructure, Energy, Electrical and Mechanical Engineering, Mission Critical design.

• Spearheaded organizational change management efforts, leading to enhanced employee engagement and productivity.
• Used critical thinking to break down problems, evaluate solutions, and make decisions.
• Managed risk effectively by implementing robust policies and procedures designed to mitigate potential threats to the business.
• Promoted a culture of accountability through regular performance evaluations, constructive feedback, and rewards for exceptional contributions towards company goals.
• Streamlined operations for increased efficiency by identifying areas for improvement and implementing process changes.
• Fostered a culture of innovation, encouraging the development and implementation of new business strategies.
• Oversaw business-wide changes to modernize procedures and organization.
• Maintained P&L and shouldered divisional fiscal responsibility.
• Represented organization at industry conferences and events.
• Devised and presented business plans and forecasts to board of directors.

During my 15 years with the firm, I have been a hands-on and insightful project leader focused on executive search and leadership development projects throughout North America. Promoted into operational and organize wide leadership role after six years as a search leader. Industry expertise in Renewable and Clean Energy, Architecture, Engineering, Construction, and Infrastructure.

• Optimized sales process, increasing revenue and conversion rates.
• Pioneered new service offerings for long-term growth.
• Expanded global marketing network and championed diversity/inclusion initiatives.
• Upgraded technology platforms (CRM, ATS, VoIP) and led training.
• Systematized marketing operations and enhanced website/strategy.
• Transitioned the business to Professional Employer Organization (PEO) system, reducing costs.
• Restructured financial/accounting systems for improved profitability insights.
• Established effective leadership support system for direct reports.
• Increased overall company performance by implementing strategic management initiatives and streamlining operations.
• Cultivated a strong organizational culture built on integrity accountability teamwork which resulted in higher retention rates among staff.
• Championed process improvement initiatives to streamline workflows, reduce costs, and enhance productivity.
• Revitalized company's online presence, launching user-friendly website and engaging social media platforms.
• Optimized operational efficiencies, streamlining processes through introduction of cutting-edge technology.
• Championed adoption of remote work technologies, ensuring business continuity and employee wellbeing during challenging times.
• Strengthened stakeholder relationships, providing regular updates and managing expectations through effective communication strategies.
• Elevated brand recognition on global scale by executing comprehensive digital marketing campaign.
• Enhanced team productivity with implementation of agile methodologies, fostering culture of continuous improvement.
• Assisted in recruiting, hiring and training of team members.
• Interacted well with customers to build connections and nurture relationships.

Mid-Market recruiting firm focused on placing management and functional leaders. I supported clients in Retail, Government, Insurance and Finance sectors.

• Project Manager of company’s first onsite, high volume staffing project.
• Developed and implemented three-day training program for incoming recruiting and research associates.
• Managed cross-functional teams to deliver high-quality projects on time and within budget.
• Enhanced team productivity by implementing efficient project management strategies.
• Developed comprehensive training programs that improved employee performance and skillsets.
• Coached junior team members to build their expertise in key areas, fostering a culture of continuous learning and growth.
• Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
• Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.