Innovative professional with expertise in promoting academic, career and social development programs. Possesses excellent communication, problem-solving and organizational skills. Trusted advisor goes extra mile to help individuals succeed. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
5
5
years of professional experience
Work History
Senior Academic Success Advisor
Arizona State University
04.2022 - Current
Coordinated New Student Orientation for the School for Engineering of Matter, Transport and Energy (SEMTE)
Trained new and existing employees on New Student Orientation best practices to improve overall student handling skills.
Worked with individuals to help understand and overcome personal, social or behavioral problems affecting educational or vocational situations.
Delivered supportive and knowledgeable counseling to students with academic or personal concerns.
Empowered students through counseling and skill-building exercises.
Advocated for students to access available resources.
Monitored student progress to drive successful academic outcomes.
Collaborated with parents, school faculty and social workers to address problems and grow student success.
Academic Success Advisor
Arizona State University
10.2021 - 04.2022
School for Engineering of Matter, Transport, and Energy, Provides 1-on-1 and group advising to undergraduate online and campus-based students with a student load of 300+
Assists with maintenance of student data relating to New Student Orientation and school Registration Workshops
Utilizes PeopleSoft, ASU Analytics, Salesforce, and internet-based programs to collect, interpret, and present data, as well as generate reports on student enrollment, registration, and orientation
Provides outreach to new students, both first year and transfers, beginning their academic programs with the department
Mentored first semester students enrolled in ASU 101, gave lectures related to academics and graded class assignments
Graduate Assistant
California State University, Fullerton
08.2018 - 08.2019
Managed daily tracking of admissions data for the College of Humanities and Social Sciences and maintained the college’s incoming students’ data with Excel
Analyzed large-scale datasets and was able to synthesize the variables and outcomes to form meaningful connections with the research objectives
Collaborated in the planning and programming of semester-long workshops held by the College of Humanities and Social Sciences, such as incoming freshmen and transfer students’ orientations
Provided one on one student-centered support and assisted in retention initiatives for students on academic probation
Assisted with scheduling, planning, and executing retention workshops
Collaborated and supported Retention Specialists, Study Abroad Specialists, and the Assistant Dean of Academic Services for the College of Humanities and Social Sciences.
Education
Master of Arts - Psychology
California State University - Fullerton
Fullerton, CA
05.2021
Bachelor of Arts - Psychology
California State University - Dominguez Hills
Carson, CA
05.2018
Skills
Data analytics such as: Qualtrics, Canvas, SPSS, R, CEFA, and Microsoft Office Worked with large scale datasets, Office 365, Google Docs, Google Sheets, Zoom
Proficient in Peoplesoft, Salesforce and online appointment scheduling
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