Bridget Perez
Saugus,MA
Summary
Customer-focused Head Bartender with over 15 years of experience supporting well-attended events and bar operations. Expert POS system operator, inventory manager and mixologist. Thoughtful and detail-oriented theme and event planner, coordinating staffing and providing guidance for employees when necessary.
Overview
1
1
Certification
Work History
Bartender
Karma Lounge
09.2023 - Current
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
Head Bartender
Private Events
- Maintained a clean and organized workspace, adhering to strict hygiene standards for the health and safety of customers.
- Assisted in event planning and execution, delivering memorable experiences for private parties and corporate functions.
- Networked within the local community to build relationships with other businesses and attract new clientele to the establishment.
- Promoted special events through social media platforms, generating buzz around themed nights or guest appearances.
Promoter / Server
Centro Nightclub
- Increased event attendance by effectively promoting and marketing upcoming events through various channels.
- Developed strong relationships with potential customers for improved brand awareness and loyalty.
- Collaborated with event organizers to create engaging promotional materials and strategies.
- Boosted product sales by demonstrating product features and benefits during promotional events.
Server
Roxy
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Bartender
Champion Sports Bar
- Completed requisitions to maintain required stock par levels.
- Created attractive bar displays by strategically arranging bottles and glasses.
- Helped management plan and serve bar menu exceeding customer expectations.
- Tracked bar stock levels and promptly replenished low materials to prevent shortages.
Promoter
Libra Lounge
- Increased event attendance by effectively promoting and marketing upcoming events through various channels.
- Developed strong relationships with potential customers for improved brand awareness and loyalty.
- Collaborated with event organizers to create engaging promotional materials and strategies.
- Boosted product sales by demonstrating product features and benefits during promotional events.
Server
Brava / Casa Del Sol
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained a clean and orderly floor area for an enjoyable guest experience.
Bartender
Blue Note
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
Education
TIPS On- Premise Alcohol Server Training - TIPS
360 Training
Online09.2023
Mixolody And Bar Management - Bartending Certification
Bartenders School of America
Saugus, MA04.2015
High School Diploma -
Lynn Vocation Technical Institute
Lynn, MA06.2008
Skills
- Attentive Service
- Cash Handling
- Managing Cash Register
- Menu Development
- POS System Proficiency
- Social Media Marketing
- Team Leadership Abilities
- Event Planning and Coordination
- Staff Training and Supervision
- Strong Communication Skills
Certification
TIPS Certifications 2015 & 2023
Mixology Certification 2015
Bar Management Certification 2015
Languages
Spanish
Native or Bilingual
Timeline
Bartender
Karma Lounge
09.2023 - Current
Head Bartender
Private Events
Promoter / Server
Centro Nightclub
Server
Roxy
Bartender
Champion Sports Bar
Promoter
Libra Lounge
Server
Brava / Casa Del Sol
Bartender
Blue Note
TIPS On- Premise Alcohol Server Training - TIPS
360 Training
Mixolody And Bar Management - Bartending Certification
Bartenders School of America
High School Diploma -
Lynn Vocation Technical Institute
TIPS Certifications 2015 & 2023
Mixology Certification 2015
Bar Management Certification 2015
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