Summary
Overview
Work History
Education
Skills
Timeline
Receptionist
Bridget Peterson

Bridget Peterson

Covington,GA

Summary

A recent Counseling graduate with strong communication and problem-solving skills who want to use my passion and help people in need. I aim to collaborate 9 years of medical experience skills & training, to promote substantial mental health and wellness for patients. A proven history of superior performance with direct patient care, emphty, and leadership skills. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to leverage and build upon my experience by transitioning into a purpose driven position.

Overview

9
9
years of professional experience

Work History

Medical Assistant Technician

Walmart Health
08.2022 - 02.2023
  • Provided compassionate support to patients during difficult times, offering a listening ear and empathetic approach to care delivery.
  • Enhanced patient experience by providing quality care and maintaining a friendly, professional demeanor.
  • Pre-examination assessments of patients'' vital signs, medical histories, and presenting symptoms for informed physician evaluations.
  • Prepared examination rooms and sterilized equipment according to strict guidelines, ensuring a safe environment for patient care delivery.
  • Ensured accurate record-keeping for patient files, updating information as needed and maintaining confidentiality.
  • Promoted a positive work environment by fostering collaboration among team members and addressing any workplace conflicts promptly and professionally.
  • Educated patients on their health conditions, medication usage, and self-care techniques to promote proactive healthcare management.
  • Maintained compliance with all relevant regulations and standards by staying current on industry updates and incorporating new knowledge into daily practice.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Performed phlebotomy procedures accurately and efficiently, minimizing patient discomfort during blood draws.
  • Assisted in the administration of vaccinations and immunizations, contributing to public health efforts within the community.
  • Collaborated with physicians to develop personalized treatment plans for patients, improving overall health outcomes.

Restorative Aide

Parkside Post-Acute Rehabilitation
Lawrenceville, GA
08.2021 - 08.2022
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
  • Supported physical therapy sessions for improved mobility and strength in patients.
  • Participated in ongoing professional development opportunities to stay current on best practices within the field of restorative care.
  • Contributed to efficient department operations by organizing schedules for treatments according to therapist availability and patient needs.
  • Provided emotional support to patients throughout their rehabilitation process, fostering a nurturing environment conducive to healing.
  • Collaborated with interdisciplinary teams to develop individualized care plans, ensuring optimal patient outcomes.
  • Maintained detailed records of treatments administered, facilitating accurate documentation and continuity of care for each patient.
  • Served as liaison between therapy staff and nursing team members, enabling seamless coordination of patient services across disciplines.
  • Developed rapport with patients and families through empathetic communication, easing anxieties related to injury recovery processes.
  • Followed all HIPAA rules and regulations regarding patient confidentiality.
  • Scheduled patient appointments to meet treatment requirements and provide quality care.

Medical Assistant Team Leader

Piedmont Urgent Care By Wellstreet
09.2020 - 08.2021
  • Collaborated with physicians to optimize patient scheduling, reducing wait times and enhancing patient satisfaction.
  • Facilitated interdepartmental collaboration with nursing staff to enhance overall quality of patient care services provided.
  • Established positive rapport with patients through empathetic communication and attentive service.
  • Maintained strict adherence to HIPAA regulations, protecting patient confidentiality and safeguarding sensitive information.
  • Enhanced patient care by implementing effective communication and collaboration among team members.
  • Created an organized workspace by implementing efficient documentation practices and streamlining recordkeeping systems.
  • Developed training programs for new medical assistants, resulting in increased competency and productivity.
  • Evaluated team performance regularly, providing constructive feedback for continuous improvement in professional development.
  • Promoted a safe working environment by adhering to infection control protocols in accordance with OSHA guidelines.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
  • Prepared lab specimens for diagnostic evaluation.
  • Completed EKGs and other tests based on patient presentation in office.
  • Oriented and trained new staff on proper procedures and policies.
  • Liaised with patients and addressed inquiries, appointment requests and billing questions.

Medical Assistant

Regan Medical
Lawrenceville , GA
03.2014 - 10.2020
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Paid attention to detail while completing assignments.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Demonstrated strong organizational and time management skills while managing multiple projects.

Education

Diploma - Medical Assisting

Georgia Medical Institute-Dekalb
Atlanta, GA

Bachelor Of Arts - Counseling

Lutherrice College & Seminary
Stone Mountain, GA
05.2024

Diploma -

Riverdale High School
Fort Myers, FL
05.1996

Skills

  • Communication and Interpersonal Skills
  • Organizational abilities
  • Medical Terminology
  • Patient Care Coordination
  • Customer Service
  • Reliable Team Player
  • Hospice Care
  • Internal Medicine Care
  • HIPAA Compliance
  • EMR/EHR
  • Phlebotomy Specimens collection and processing
  • Compassionate caregiver
  • CPR/BLS
  • Adaptable
  • Patient Assessments
  • Data Entry
  • Dementia and Alzheimer's knowledgeable
  • Complex Problem-Solving
  • Minimal Supervision Needed
  • Inventory Management
  • Decisive Judgment
  • Critical thinking
  • Knowledge of EKG
  • Medical Office Management

Timeline

Medical Assistant Technician

Walmart Health
08.2022 - 02.2023

Restorative Aide

Parkside Post-Acute Rehabilitation
08.2021 - 08.2022

Medical Assistant Team Leader

Piedmont Urgent Care By Wellstreet
09.2020 - 08.2021

Medical Assistant

Regan Medical
03.2014 - 10.2020

Diploma - Medical Assisting

Georgia Medical Institute-Dekalb

Bachelor Of Arts - Counseling

Lutherrice College & Seminary

Diploma -

Riverdale High School

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