Bridget Pollard

•Supports the Supervisory team by preparing daily work schedules, performing daily radio and communication device distribution, assisting with scheduling and monitoring breaks

•Provides mentoring and coaching to team members to meet organizational goals

•Oversight of common use areas: Inspection of the baggage carousel, Ticket Counters etc

•Management of the baggage service office and working with stakeholders on computers system request for displaying information

•Coordinates with Airlines and Customs Border Protection (CBP) to ensure passengers process through Federal Inspection Services primary inspection area in an expeditious manner

• Facilitates International passenger's departures and arrivals through the FIS in collaboration with CBP leadership and Stakeholders to exceed the department passenger processing goals

•The Landside Agent provides a safe airport environment by conducting vehicle and road inspections, monitors

•weather, coordinating the elimination of safety hazards, controlling emergency responses until relieved, and participating in emergency preparedness events and activities

•The team works around the clock ensuring a safe, secure, and efficient customer experience from the roadway to the

•The Landside Agent assists in the daily operational activities to ensure a safe and seamless movement of customers using roadways, terminal(s), and ground transportation