Summary
Overview
Work History
Education
Skills
Timeline
Work Availability
Work Preference
Software
Hi, I’m

Bridget Regan

Paitent Managment
Purcellville,VA
Bridget Regan

Summary

Records Management | Patient Coordinator | Office Management | Security Administration | Process Improvement Professional Profile An experienced and dedicated Patient Coordinator well versed in all office and client care management built off of 10+ years in the customer facing wellness industry and 3+ direct years in Client Management with excellent communication skills, including multiple roles supporting office management, contracts, clinical, process management, and reporting. A Patient Coordinator with vast on the job training executing responsibilities in real-Time, time sensitive, schedule driven environments with excellence and efficiency. Routinely recognized by Doctors and Practice managers for her quick ability to learn new skills and keen ability for resource, inventory, and database management. Utilizes extensive and direct knowledge of detailed records and report management from start to finish, including but not limited to scheduling, client attribute statistics, contracts, statistical management, insurance assessment tracking, pricing treatment plans, supporting clear and defined documentation excelling her supporting practice. Excellent written and verbal communication skills with acute attention to detail compounded with a proven record of accomplishment of personnel / client operations with a high degree of knowledgeability sharing, agility, efficiency, and quality of care. With the vast amount of parallel experience, the multifaceted Bridget Regan has the capability to serve as an Administrative Assistant, Deployment Management Specialist, Security Administrator, Office Manager, and Medical Coordinator.

Overview

8
years of professional experience

Work History

Obsidian Men’s Health

Office and Patient Coordination Manager
01.2022 - Current

Job overview

  • Obsidian Men’s Health prides itself as an elite concierge medical practice, which is driven by elite customer experience
  • As the Administrative Assistant for OMH, achieving the highest level of customer satisfaction is my number one priority
  • This is achieved with airtight organization, attention to detail, time management and communication skills
  • I pride myself on making complex schedules and tasks as simple and streamlined as possible for doctors, parents and support staff
  • Responsibilities:
  • Patient care management
  • Implanting and creating new patient charts
  • Calling new parents
  • Scheduling appointments
  • Sending appointment reminder / emails/calls/texts
  • Managing doctors' schedules
  • Processing payments
  • Creating and providing receipts
  • Ensuring office is stocked with office supplies
  • Manage Obsidian Men's Health social media
  • Business development
  • Patient retention
  • Standard Operating Procedures

Northern Virginia Orthodontic

Patient Care Coordinator/ Inventory Management/ Records Management/ Clinical Technician
06.2018 - 01.2022

Job overview

  • (Reston, Brambleton, Tysons, One Loudoun)
  • The Northern Virginia Orthodontics Practice is a complex, large-scale Ortho Operation being executed
  • Across multiple locations, with a wide diverse spread of employees
  • The work scope includes self-driven
  • Training and development, records & client database management, radiology, clinical sales, daily/ weekly inventory management, client satisfaction management, schedule management, and constant knowledge sharing on current and future treatment plans, to produce highly satisfied parents
  • Responsibilities:
  • Interfaces with the senior levels of NVO Management to review tasking plans and schedules
  • Management
  • Organizes tasking plans and database management
  • Knowledgeable of managing orthodontic inventory and equipment
  • Inventory management for clinical supplies
  • Client records management
  • Routinely displays agility and versatility for weekly schedule shifts, working hours, and supporting location
  • Doctor to Patient management acumen, excellent communication and database management expertise
  • Experienced with schedule management, accoun3ng flows, and orthodontic treatment
  • Patient Contracts
  • Profound knowledge on all orthodontics procedures, providing care and senior oversight from start to finish
  • Providing patients with thorough explanations of all procedures and treatment plans
  • Electro scanning, impressions, lab slips, retainer creation, radiology via x-rays, ITero
  • Scanning
  • Routinely displays excellent communication skills with parents and while training new clinical assistants.

Studio Twist

Assistant Stylist
06.2017 - 11.2017

Job overview

  • Highly driven, solution-oriented team player with heightened attention to detail and strong time management
  • Passionate about creating positive impact within my team and working environment
  • Responsibilities
  • Salon General Management
  • Client Coordinator – Start to Finish
  • Customer experience promoter
  • Strategic cuts, color, and styling for superior clientele

JUUT Salon

Senior Receptionist
04.2016 - 04.2017

Job overview

  • Managed end-to-end client services, including guest communication, proactive response and tracking customer feedback, scheduling, billing, product inventory and opening/closing procedures
  • More prior experience available upon request

Education

State of California Department of Consumer Affairs
Santa Barbara, CA

Licenses in Cosmetology from Cosmetology Education
05.2015

Paul
Mitchell, Santa Barbara, CA.

May 2010 –2011 Cosmetology Certificate
05.2011

Loudoun Valley High School
Purcellville, VA

Diploma
06.2008

Skills

  • Workforce Management
  • Operations Management
  • Expense Tracking
  • Financial Management
  • Business Development
  • Schedule Preparation
  • Customer Relationship Management (CRM)
  • Time Management
  • Supply Chain Management
  • Customer Service
  • Sales Management
  • Good Judgment
  • Computer Skills
  • Problem Resolution
  • Scheduling and Coordinating
  • Goal Setting

Timeline

Office and Patient Coordination Manager

Obsidian Men’s Health
01.2022 - Current

Patient Care Coordinator/ Inventory Management/ Records Management/ Clinical Technician

Northern Virginia Orthodontic
06.2018 - 01.2022

Assistant Stylist

Studio Twist
06.2017 - 11.2017

Senior Receptionist

JUUT Salon
04.2016 - 04.2017

State of California Department of Consumer Affairs

Licenses in Cosmetology from Cosmetology Education

Paul

May 2010 –2011 Cosmetology Certificate

Loudoun Valley High School

Diploma
Availability
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Work Preference

Work Type

Full Time

Location Preference

Remote

Important To Me

Work-life balanceCareer advancementPaid sick leaveHealthcare benefits401k matchPaid time offTeam Building / Company RetreatsFlexible work hoursWork from home optionStock Options / Equity / Profit SharingPersonal development programsCompany Culture

Software

EClinicalWorks

Ortho2 Edge Cloud

Bridget ReganPaitent Managment