Bridget Roberts
Chicago,IL
Overview
4
4
years of professional experience
1
1
Certification
Work History
Server and Event Staff
MUIRFIELD VILLAGE GOLF CLUB
04.2022 - Current
- I work to serve and accommodate to the needs of the member.
- I am tasked with having knowledge on every guest I serve within a day and their needs and special requests they may have.
- I also work on large events and have skills with dealing with large groups of people to ensure their enjoyment and satisfaction. I know how to quickly and thoroughly set up for these events and when requested can help teach newer staff how things may be done.
- Before, after, and during the shift I must make sure the space in which I work is clean and up to standard.
- Cultivated warm relationships with The members to make them feel listened to.
Server and Event Staff
Saddle & Cycle Club
09.2024 - 12.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to member needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent member experiences.
- Made efforts to know the members by name and greet them accordingly.
- I worked hard to help set up and close each day by washing and polishing glasses and silverware, cleaning tables and equipment, and correctly stocking for the next day.
Server and Hostess
The Morgan House
04.2021 - 01.2024
- I was responsible for serving and fulfilling orders for customers to ensure a complete and effective experience for them. I also would bus and dish when asked or if I saw a need for added help.
Food Service Worker
The Wendy’s Company
04.2023 - 08.2023
- I was hired to work for the first Frosty Cart in the Columbus Area.
- I was assigned to make creative frosty's per the requests of the customers.
- I would help set up the cart each day, making sure the equipment was clean and functioning properly. I also worked to make sure the area around me was constantly clean and up to date to ensure the treat was free from contamination.
- Per the work of the myself and several other starting staff we doubled the expected sales of the cart which made this Frosty Cart profitable to the company.
Education
Biology with a minor in Sociology
Loyola University of Chicago
Chicago, IL05.2027
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Dublin Jerome Highschool
Dublin, OH05.2023
Skills
- Restaurant experience
- Time management
- Food service
- Communication skills
- Leadership
- Intermediate American Sign Language
- CPR certified
- CCMA Certificate
- Strong work ethic
- Hospitality service expertise
- Cleanliness standards
- Safe food handling
Languages
American Sign Language (Intermediate)
Internship
Applied and received an internship opportunity for two weeks in May of 2024 with VAW Medical, an organization that provides free clinics to areas of poor access to medical care in which I and a group of people took intake information, vitals, shadowed with a doctor, and set up a pharmacy to fulfill orders per a Doctor's prescription.
Certification
Certified Clinical Medical Assistant (CCMA)- National Healthcareer Association (NHA)
Timeline
Server and Event Staff
Saddle & Cycle Club
09.2024 - 12.2024
Food Service Worker
The Wendy’s Company
04.2023 - 08.2023
Server and Event Staff
MUIRFIELD VILLAGE GOLF CLUB
04.2022 - Current
Server and Hostess
The Morgan House
04.2021 - 01.2024
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Dublin Jerome Highschool
Biology with a minor in Sociology
Loyola University of Chicago
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