Summary
Overview
Work History
Education
Skills
Professionalaffiliates
Affiliations
Timeline
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BRIDGET RODRIGUez

Spring,TX

Summary

Licensed Customs Broker Looking for the full-time employment with a well-known company that utilizes my Customs Broker License and allows me the opportunity for liberal growth and development as a compliance officer. Highly accomplished as a compliance professional with years of solid experience in oilfield industry, freight forwarding operations, personnel oversight, global agent negotiations, and customer/account management. Extensive knowledge of domestic and international shipments for all types of carriers. Proven leadership talent with ability to build award winning teams in ever changing, transportation industry. Excellent negotiation skills with capability to obtain favorable rates for customers. Recognized for implementing improvements that increased profitability.

Overview

34
34
years of professional experience

Work History

Custom Brokerage Manager

DSV Air & Sea
Houston, TX
01.2022 - Current
  • Developed and implemented strategies to increase profitability.
  • Managed a team of ten Customs Brokerage Specialists by providing guidance, support, and training.
  • Resolved customer complaints promptly and efficiently.
  • Checked payroll, vendor payments, and other accounting disbursements for accuracy.
  • Assisted importers in classifying their products, as well as determining if any other government agencies are involved.
  • Reviewed and audited entries, filed Post Summary Corrections, Protest, and/or Voluntary of letters to U.S. Customs as needed.
  • Notified and assisted importers of any CF28s, CF29s, and any other U.S. Customs communications.
  • Assisted importers with Section 232, 301, and determining if their products may be subject to an exclusion to the additional fees.
  • Processed company and importers' daily duty statements.
  • Prepared Customs Brokerage processes to help employees be more efficient.

Customs Brokerage Manager

Hellmann Worldwide Logistics Inc
05.2020 - 01.2022
  • As Import Manager I supervised and managed a team of people, which will include organizing work schedules and issuing shipping instructions to ensure delivery times and locations are coordinated
  • This also included the tracking and tracing management of all shipments
  • Responsible for recruitment and training of staff
  • Managed department budgets and was also involved in setting targets in association with other senior managers
  • Responsible for all customer complaints and expected to be able to negotiate claims
  • Prepared reports on the performance of your department and suggest improvements that will enhance the company's profit margins, as well as work closely with other senior department heads for the benefit of the company
  • Maintain records for accounting purposes in accordance with company procedures, including the checking of all invoices and shipping manifests for conformity to tariff and Customs regulations
  • Responsible for managing the import department of 4 clerks prepare and file import/export entry documents to U.S
  • Customs and/or other government agencies as required, filing of continuous or single entry Customs bonds, research tariff laws and Customs regulations as need for each customer, verify commodity classifications and make sure all U.S
  • Government agencies are notified as needed
  • Arranging and coordinating transportation from foreign ports to the United States
  • Liaison between U.S
  • Customs and the importing community make sure all U.S
  • Laws are being adhered to as well as protecting the rights of the importer
  • Making sure all duty is paid on statement in a timely manner
  • Work with the sales department to develop customer-specific import handling procedures for all customers but especially with the on boarding of new accounts

SR Compliance Specialist

Cameron a Schlumberger Company
04.2017 - 05.2020
  • Classify items (hardware, software) with Export Control Classification number (ECCN), and Harmonized Tariff Schedule (HTS) number, including determination if products are subject to U.S
  • Export licensing requirements
  • Administer compliance programs for North America Free Trade Agreement (NAFTA) and other Free Trade Agreements (FTA) as applicable to company business
  • Prepare and submit duty drawback reports Establish, document and administer Trade Control procedures for export and import compliance and monitoring
  • Responsible for maintaining/revising import broker audit criteria and completing monthly monitoring/audits of import brokers for compliance
  • Prepare and submit export license applications and classification requests, as required
  • Provide day-to-day assistance on compliance as directed by Manager
  • Develop training presentations and provide trade compliance training to ensure impacted employees understand and follow Company Trade Control procedures
  • Conduct compliance self-assessment reviews at the direction of manager
  • Promote compliance throughout the organization by example
  • Maintain a high standard of ethics and reputation
  • Promptly inform manager of any suspected violations of trade regulations by company employees or service providers (import brokers, freight forwarders)
  • Maintain trade records as required by the Regulations and Company policy

Import Manager

SecureGlobal Logistics Inc
11.2015 - 04.2017
  • Responsible for managing the import department of 4 clerks prepare and file import/export entry documents to U.S
  • Customs and/or other government agencies as required, filing of continuous or single entry Customs bonds, research tariff laws and Customs regulations as need for each customer, verify commodity classifications and make sure all U.S
  • Government agencies are notified as needed
  • Arranging and coordinating transportation from foreign ports to the United States
  • Liaison between U.S
  • Customs and the importing community make sure all U.S
  • Laws are being adhered to as well as protecting the rights of the importer
  • Making sure all duty is paid on statement in a timely manner
  • Work with the sales department to develop customer-specific import handling procedures for all customers but especially with the on boarding of new accounts
  • Ensure accurate documentation is created and data is transmitted to appropriate government agencies for all import activities
  • Provide timely responses to Customs, customers as well as internal customer request such as notices, classifications, quotes and all regulations

Branch Manager

ISS Brokerage Service Inc.
03.2015 - 11.2015
  • Started up their Brokerage departments
  • Obtained their licenses and permits prepared their compliance manuals
  • Responsible for overseeing all daily office operations such as Customs clearances, transportation, billing, account payable/receivables, and management of settlements of overseas agents
  • Broker compliance issues with U.S
  • Customs
  • Prepare all reports and sent them to corporate office for processing of P&L
  • Served many accounts while managing an office
  • Made sure duty was paid on statement in a timely manner

Compliance Analyst

Noble Energy Inc
01.2015 - 03.2015
  • Classify items (hardware, software) with Export Control Classification Number (ECCN), and Harmonized Tariff Schedule (HTS) number, including determination if products are subject to U.S
  • Export licensing requirements
  • Administer compliance programs for North America Free Trade Agreement (NAFTA) and other Free Trade Agreements (FTA) as applicable to company business
  • Prepare and submit duty drawback reports Establish, document and administer Trade Control procedures for export and import compliance and monitoring
  • Responsible for maintaining/revising import broker audit criteria and completing monthly monitoring/audits of import brokers for compliance
  • Prepare and submit export license applications and classification requests, as required
  • Provide day-to-day assistance on compliance as directed by Manager
  • Develop training presentations and provide trade compliance training to ensure impacted employees understand and follow Company Trade Control procedures
  • Conduct compliance self-assessment reviews at the direction of manager
  • Promote compliance throughout the organization by example
  • Maintain a high standard of ethics and reputation
  • Promptly inform manager of any suspected violations of trade regulations by company employees or service providers (import brokers, freight forwarders)
  • Maintain trade records as required by the Regulations and Company policy

Import Manager

Pentagon Freight Services, Inc.
10.2013 - 01.2015
  • Responsible to US Customs as the Licensed Broker for Pentagon Freight Systems, Inc.:
  • Interface with government agencies and maintains positive relationships
  • Maintain customer bond and power of attorney files
  • Perform post entry functions - including applying for tariff concessions, refunds, duty drawbacks, credits, resolving all issues involving customs and other government agency
  • Responsible to manage the audit program in the Branch and ensure compliance is continually maintained: Conduct audits and assess import compliance on every file where CHB services are provided
  • Establish, oversee and continuously improve the import process flows in conformance with applicable rules, procedures and company policy
  • Work with the sales department to develop customer-specific import handling procedures for all customers but especially with the on boarding of new customers
  • Ensure accurate documentation is created and data is transmitted to appropriate governmental agencies for all import activities
  • Provide timely responses to customs, customer and internal requests notices, regarding classification, duty rates, documentation requirements, or other import regulations
  • Represents customers to CBP as needed
  • Maintain current information and ensures compliance with CBP regulations and other government agency regulations
  • Ensure such knowledge is factored into the departmental processes and employees are trained in import compliance and regulatory requirements and changes
  • Organize, update and disseminate all client data including rate agreements, Harmonized Tariff Schedule (HTS) classification, POA, IRS, Customs Bond data, etc
  • Arrange for transportation, warehousing or distribution of imported products based on transit times and optimum profit opportunity
  • Negotiate contracts/rates with delivery agents

Compliance Analyst

Exterran Inc
05.2012 - 10.2013
  • Classify items (hardware, software) with Export Control Classification Number (ECCN), and Harmonized Tariff Schedule (HTS) number, including determination if products are subject to U.S
  • Export licensing requirements
  • Administer compliance programs for North America Free Trade Agreement (NAFTA) and other Free Trade Agreements (FTA) as applicable to company business
  • Prepare and submit duty drawback reports Establish, document and administer Trade Control procedures for export and import compliance and monitoring
  • Responsible for maintaining/revising import broker audit criteria and completing monthly monitoring/audits of import brokers for compliance
  • Prepare and submit export license applications and classification requests, as required
  • Provide day-to-day assistance on compliance as directed by Manager
  • Develop training presentations and provide trade compliance training to ensure impacted employees understand and follow Company Trade Control procedures
  • Conduct compliance self-assessment reviews at the direction of manager
  • Promote compliance throughout the organization by example
  • Maintain a high standard of ethics and reputation
  • Promptly inform manager of any suspected violations of trade regulations by company employees or service providers (import brokers, freight forwarders)
  • Maintain trade records as required by the Regulations and Company policy

Import Coordinator

FMC Technologies, Inc.
Houston, USA
12.2009 - 05.2012
  • Coordinate with Buyers, Planners & Engineers to ensure that all harmonized tariffs are accurate, and freight gets imported into The United States according to the rules and regulations under 19 CFR and all other U.S
  • Government regulations as required by law
  • Ensure the timely and accurate auditing of all necessary international shipment documentation to include: Commercial invoices, packing list, Customs documentation and bills of ladings or airway bills
  • Coordinate with Buyers, Planners & Engineers to ensure that all harmonized tariffs are accurate, and freight gets imported into The United States according to the rules and regulations under 19 CFR and all other U.S
  • Government regulations as required by law
  • Ensure the timely and accurate auditing of all necessary international shipment documentation to include: Commercial invoices, packing list, Customs documentation and bills of ladings or airway bills
  • Which may include house bill of ladings or house airway bills, etc
  • Coordinate closely with all Brokers, Freight Forwarders, and Carriers, as well as with other departments to ensure that all shipments are handled efficiently, and in the most cost-effective manner possible consistent with service criteria
  • Monitor the status of shipments and expedite as needed to ensure on time delivery
  • Ensure compliance with all international shipments regulations as well as with applicable U.S
  • Federal, State, and local regulations as needed
  • Instruct vendors on proper routings for inbound shipments based on established routing guides are in the most cost-effective manner consistent with service requirements
  • Report all shipment discrepancies to the appropriate party(s) within one business day
  • File freight loss and/or damage claims to the responsible parties
  • Coordinate with accounting to ensure the proper posting of receivables and payments
  • Set up and ensure the proper maintenance of Import files are in compliance for proper record keeping

Import Manager

Agility Project Logistics, Inc.
Houston, USA
07.2004 - 12.2009
  • Licensed Customhouse broker
  • Responsible for managing the import department; making sure 17 clerks prepared and filed import/export entry documents to U.S
  • Customs and/or other government agencies as required, filing of continuous or single entry Customs bonds, research tariff laws and Customs regulations as need for each customer, verify commodity classifications and make sure all U.S
  • Government agencies are notified as needed
  • Arranging and coordinating transportation from foreign ports to the United States
  • Liaison between U.S
  • Customs and the importing community make sure all U.S
  • Laws are being adhered to as well as protecting the rights of the importer
  • Made sure duty was paid on statement in a timely manner

Branch Manager

T.H. Weiss (Houston), Inc.
Houston, USA
08.1997 - 07.2004
  • Licensed Customhouse broker
  • Responsible for overseeing all daily office operations such as Customs clearances, transportation, billing, account payable/receivables, and management of settlements of overseas agents
  • Broker compliance issues with U.S
  • Customs
  • Prepare all reports and sent them to corporate office for processing of P&L
  • Served many accounts while managing an office of five employees
  • Made sure duty was paid on statement in a timely manner

Import Supervisor

Archer Freight Systems, Inc.
Houston, USA
01.1991 - 08.1997
  • Maintain my own accounts while supervised others, conducted interviews, employee reviews
  • Handled import shipments from beginning to the end (A-Z)
  • Handled accounts receivables and payables for my department

Education

Business Law and Administration -

North Harris County College
Houston, Texas
01.1997

GED -

Lamar Senior High School
Houston, Texas
05-1981

Skills

  • Documentation Review
  • Legal Research
  • Corporate Governance
  • Internal Controls
  • Audit Coordination
  • Compliance Monitoring
  • Regulatory Documentation
  • Risk reviews
  • Risk Analysis
  • Information Gathering
  • Investigative skills
  • Training Coordination
  • Training development
  • Analytical Thinking
  • Audit Support

Professionalaffiliates

  • Houston Customhouse Brokers and Freight Forwarders Association
  • National Customs Brokers & Freight Forwarders Association of America Inc.
  • Women's Business Enterprise Alliance

Affiliations

  • My family is my greatest achievement and love spending time with them.
  • In my spare time love working puzzles
  • Antique shopping as well as looking at old homes.

Timeline

Custom Brokerage Manager

DSV Air & Sea
01.2022 - Current

Customs Brokerage Manager

Hellmann Worldwide Logistics Inc
05.2020 - 01.2022

SR Compliance Specialist

Cameron a Schlumberger Company
04.2017 - 05.2020

Import Manager

SecureGlobal Logistics Inc
11.2015 - 04.2017

Branch Manager

ISS Brokerage Service Inc.
03.2015 - 11.2015

Compliance Analyst

Noble Energy Inc
01.2015 - 03.2015

Import Manager

Pentagon Freight Services, Inc.
10.2013 - 01.2015

Compliance Analyst

Exterran Inc
05.2012 - 10.2013

Import Coordinator

FMC Technologies, Inc.
12.2009 - 05.2012

Import Manager

Agility Project Logistics, Inc.
07.2004 - 12.2009

Branch Manager

T.H. Weiss (Houston), Inc.
08.1997 - 07.2004

Import Supervisor

Archer Freight Systems, Inc.
01.1991 - 08.1997

Business Law and Administration -

North Harris County College

GED -

Lamar Senior High School

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BRIDGET RODRIGUez