Bridget Roggenbuck
Fargo,ND
Summary
Self-motivated and highly experienced in guest services. Pleasant personality coupled with talents in customer relations, recordkeeping and problem-solving. Outgoing when greeting and communicating with others to maintain positive atmosphere.
Overview
2
2
years of professional experience
Work History
Marketing Team Member
Red Lake Falls Gazette
Red Lake Falls, Minnesota
04.2024 - Current
- Photographed events pertinent to assigned stories.
- Developed scripted ad content to enhance client marketing strategies.
- Coordinated with graphic designers to create visually appealing advertisements that effectively communicate the desired message.
- Responded promptly to customer inquiries regarding advertised products or services.
Photographer's Assistant
Ru Photography
Red Lake Falls, MN
06.2023 - Current
- Photographed special events, parties and portraits.
- Set up lights, backdrops and props for shoots and events.
- Collaborated successfully with various personalities and work styles.
- Maintained various studio equipment.
- Improvised photographic methods and techniques.
- Set up and adjust lighting equipment, such as umbrellas, reflectors, and soft boxes.
- Adjust apertures and shutter speeds according to the photographer's instructions.
- Prepare prints for clients after receiving approval from the photographer.
- Accompany photographers on location shoots to assist with setup, equipment handling, props management.
Front Desk Coordinator
Salon 209
Thief River Falls, MN
08.2022 - 11.2023
- Built relationships with long-term clients through individualized and outstanding customer service.
- Took inventory and ordered low-stock items to maintain effective supply organization.
- Managed customer complaints and rectified issues to complete satisfaction.
- Answered phones to respond to customer inquiries and transferred calls to appropriate staff members.
- Cultivated professional relationships with guests, improving customer retention through coordinated service.
- Input customer data into reservation systems and updated to reflect room changes.
- Conducted transactions, confirming client information and processing according to standard protocol.
- Managed three social media platforms.
- Developed content for social media posts.
- Performed daily cleaning tasks such as washing windows, cleaning counters, taking out the garbage.
- Assisted stylists with every need, from washing tools to taking out foils on clients.
Education
Associate of Arts - Liberal Arts And General Studies
Northland Community And Technical College
Thief River Falls, MN08-2024
Skills
- Word Processing
- Calender management
- Office Administration
- Guest Services
- Problem-solving skills
- Directing calls
- General Housekeeping
- Inventory understanding
- Time Management
- Guest check-in and check-out
- Scheduling appointments
- Quick learner
- Hard working
- Large format printing
- Equipment Preparation
- Digital video
- Superb attention to detail
- Digital Photography
- Social Media Marketing
Affiliations
- Musical talents and plays multiple instruments.
Timeline
Marketing Team Member
Red Lake Falls Gazette
04.2024 - Current
Photographer's Assistant
Ru Photography
06.2023 - Current
Front Desk Coordinator
Salon 209
08.2022 - 11.2023
Associate of Arts - Liberal Arts And General Studies
Northland Community And Technical College
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