Hi, I’m
Bridget Rollins
Austin,TX
Summary
Accomplished Executive with a strong track record in transformational leadership, strategic mentorship, and oversight of multi-site, multi-departmental operations. Skilled in monitoring key performance indicators and internal controls to identify operational trends and implement proactive, results-driven solutions. Highly goal-oriented, adaptable, and resourceful in navigating dynamic and evolving environments.
Overview
21
years of professional experience
1
Certification
Work History
Innovetive PetcareAustin, TX
Chief Operating Officer
11.2022 - 04.2025
Job overview
- Consistently delivered annual revenue growth exceeding industry averages, reflecting strong operational and strategic execution.
- Drove substantial improvements in overall profitability through focused financial oversight and process optimization.
- Led initiatives that significantly enhanced employee engagement scores across hospital teams.
- Reduced staff attrition across all job categories by implementing targeted retention strategies and fostering a positive workplace culture.
- Directed enterprise-level strategies to enhance operational efficiency, streamline processes, and drive organizational performance.
- Translated high-level operational strategies into clear, measurable objectives to ensure alignment and accountability across teams.
- Oversaw the execution of field operations initiatives and led the development of training programs to reinforce role clarity and operational consistency.
- Collaborated cross-functionally with support team leaders to align and execute integrated business initiatives that supported enterprise goals.
Thrive Pet HealthcareWest Region
Vice President of Operations
11.2016 - 11.2022
Job overview
- Held progressive leadership roles including National Specialty Operations Manager and Director of Operations, overseeing daily operations across GP, Emergency, and Specialty practices nationwide.
- Partnered with executive leadership to align on strategic direction, project execution, and hospital performance goals.
- Led operational planning, budgeting, and financial oversight to drive productivity and meet financial targets across multiple locations.
- Collaborated cross-functionally to resolve operational challenges, implement standardized processes, and support business scaling.
- Directed onboarding and integration of new acquisitions, aligning local business plans with enterprise-wide strategic objectives.
- Contributed to enterprise-level liquidity event preparations and development of company-wide operating cadence to monitor and enhance business performance.
- Fostered strong relationships with stakeholders at all levels to support culture, engagement, and effective communication of organizational priorities.
Antech Diagnostics
Director/Vice President
05.2004 - 06.2016
Job overview
- Reported directly to the Chief Operating Officer, providing high-level operational support and strategic input.
- Demonstrated success in managing complex projects from initiation through completion, ensuring alignment with organizational goals.
- Proven ability to manage and nurture client relationships, delivering exceptional service and fostering long-term partnerships.
- Exceptional communicator with the ability to engage effectively across all levels of an organization.
- Strong written, verbal, and presentation skills, with a talent for translating complex concepts into actionable strategies.
- Skilled in conflict resolution, negotiation, and driving positive outcomes in challenging situations.
- Creative and analytical problem solver with a strong work ethic; thrives in both independent and collaborative environments.
- Highly organized, detail-oriented, and energetic professional with excellent time management and planning capabilities.
- Expert-level proficiency with laboratory instrumentation, including Quadraspec, Olympus, Advia, Tissue Tek, and Aris systems.
Education
The Chicago School of Professional PsychologyLos Angeles, CA
Ph.D. from Organizational Leadership
08.2023
Pepperdine UniversityMalibu, CA
MBA from Executive Master of Business Administration
04.2015
California State University - Long BeachLong Beach, CA
Bachelor of Arts from Psychology
06.2001
Skills
- Talent development
- Effective communication
- Strategic decision-making
- Creative problem solving
- Change management
- Profitability & revenue generation
- Interpreting performance KPIs
- GP, ER, and Specialty expertise
Certification
- 2025 - The Science of Wellbeing - Yale (In Progress)
- 2025 - Trauma-Informed Care Practitioner
- 2021 - QPR Gatekeeper
- 2021 - Dare to Lead Trained
- 2021 - Social & Behavioral Research Credentialed
- 2020 - Disruptive Strategy - Harvard
- 2020 - Women in Leadership - Cornell
- 2020 - Fostering Inclusion & Diversity - Yale
Timeline
Chief Operating Officer
Innovetive Petcare
11.2022 - 04.2025
Vice President of Operations
Thrive Pet Healthcare
11.2016 - 11.2022
Director/Vice President
Antech Diagnostics
05.2004 - 06.2016
The Chicago School of Professional Psychology
Ph.D. from Organizational Leadership
Pepperdine University
MBA from Executive Master of Business Administration
California State University - Long Beach
Bachelor of Arts from Psychology
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