BRIDGET SAM
BRONX,US
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Proactive and goal-oriented professional with excellent time management and problem-solving skills.
Overview
7
7
years of professional experience
Work History
Worksite Monitor
Phipps Neighborhoods
05.2025 - 09.2025
- Acted as a liaison between on-site personnel and management, effectively communicating all findings and recommendations for corrective action.
- Provided mental and emotional support to the participants with using positive reinforcement.
- Regularly visit assigned worksites to assess participant progress, provide guidance, and act as a direct link between the participants and the program.
- Collect and verify important documents, including participant timesheets, evaluation forms, and other relevant records, ensuring they are completed accurately and submitted on time.
- Serve as the primary point of contact for worksite supervisors, ensuring effective communication and strong relationships are built and maintained.
- Assist with outreach and recruitment,
- Troubleshoot any issues that may arise at worksites and help participants and employers reach a mutual agreement upon resolutions.
- Assist youth in identifying their career interests through exposure to different industries, occupations, educational pathways, and the requirements for success in each of them.
Volunteer
Crisis Text Line
09.2024 - Current
- Provided crisis intervention support through text-based communication for individuals in emotional distress.
- Developed and implemented effective listening strategies to enhance user engagement and trust.
- Collaborated with team members to improve response times and service quality during high-demand periods.
- Evaluated emotional distress patterns, optimizing intervention strategies to improve client outcomes and service delivery.
- Guided individuals in crisis through active listening and empathy, strengthening community trust and personal resilience.
Associate
Yankee Stadium
06.2024 - 11.2024
- Greet customers and provide excellent customer service.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Maintain a clean and organized store environment.
- Engaged in friendly conversation with customers to better uncover individual needs.
- Handle customer complaints and provide resolutions.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Listened to customer needs and desires to identify and recommend optimal products.
Assistant
Riverstone Senior Life Services
06.2023 - 08.2023
- Relay messages to appropriate personnel.
- Greeted guests with friendliness and professionalism.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Reviewed and edited documents for accuracy, grammar, and clarity.
- Increased customer service success rates by quickly resolving issues.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Used strong interpersonal communication skills to convey information to others.
Home Tutor
Self-Employed
03.2019 - 07.2022
- Developed parent and student relationships by offering interactive assignments for students and parents.
- Collaborated with students to complete homework assignments and correct weaknesses.
- Worked one-on-one with students in core subjects.
- Identified needs of learners to adapt course content and delivery style to meet needs.
- Met with students and discussed educational goals and expectations.
- Used flashcards and other techniques to test and improve memory through practiced information retrieval.
Intern
The Plaza Rehab and Nursing Center
10.2019 - 02.2020
- Worked alongside senior team members to learn related job tasks and roles.
- Accepted instruction from management regarding assignments and tasks.
- Watched job tasks like helping elders go to their rooms and getting them ready for certain events.
- Learned tenets of professional office behavior and thoughtful collaboration.
- Worked with teams to support goals and build experience.
- Adhered to all procedures and policies.
- Learned advanced skills from experienced professionals and continuously improved team contributions.
- Applied clinical safety procedures to protect patients and staff.
Education
Bachelor of Science - Psychology
Stony Brook University
05.2024
Skills
- Document Management
- Team Collaboration
- Scheduling
- Client Relations
- Problem Solving
- Customer Service
Timeline
Worksite Monitor
Phipps Neighborhoods
05.2025 - 09.2025
Volunteer
Crisis Text Line
09.2024 - Current
Associate
Yankee Stadium
06.2024 - 11.2024
Assistant
Riverstone Senior Life Services
06.2023 - 08.2023
Intern
The Plaza Rehab and Nursing Center
10.2019 - 02.2020
Home Tutor
Self-Employed
03.2019 - 07.2022
Bachelor of Science - Psychology
Stony Brook University
Similar Profiles
Jose RiveraJose Rivera
Custodian at Phipps NeighborhoodsCustodian at Phipps Neighborhoods
Eric RamosEric Ramos
Porter at Phipps NeighborhoodsPorter at Phipps Neighborhoods
Daniel MullinsDaniel Mullins
Front Desk Receptionist at Phipps NeighborhoodsFront Desk Receptionist at Phipps Neighborhoods
Grace LinGrace Lin
Part-Time at Lehigh Wines & Liquors (Family Business)Part-Time at Lehigh Wines & Liquors (Family Business)
Dazinee FowlerDazinee Fowler
Daycare Worker at Garden of Eden DaycareDaycare Worker at Garden of Eden Daycare