Compassionate and dedicated CNA with extensive experience at Louisville Care Community, skilled in vital signs monitoring and patient care. Proven ability to enhance patient satisfaction through empathetic support and effective communication. A reliable team player, adept at implementing care plans and maintaining confidentiality while fostering strong patient relationships.
Overview
18
18
years of professional experience
1
1
Certification
Work History
CNA
Louisville Care Community
01.2023 - Current
Assisted patients with daily living activities, promoting independence and dignity.
Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
Enhanced patient satisfaction by providing compassionate and attentive care.
Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
Ensured prompt response to call lights, addressing patient needs in a timely manner.
Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
Reduced patient stress levels through effective communication and active listening skills.
Conducted routine safety checks on equipment, promptly reporting any malfunctions or safety concerns to appropriate personnel.
Participated in ongoing educational opportunities in order to stay up-to-date on best practices in nursing care.
Supported needs of Number+ residents under long-term care.
Responded to patient requests for supplies and personal comfort items such as extra blankets.
Promoted infection control practices within the facility by adhering to strict hand hygiene procedures and utilizing personal protective equipment when necessary.
Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
Cashier
Taylor Quick Pik
04.2017 - 08.2019
Greeted customers entering store and responded promptly to customer needs.
Welcomed customers and helped determine their needs.
Worked flexible schedule and extra shifts to meet business needs.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Built relationships with customers to encourage repeat business.
Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Helped customers complete purchases, locate items, and join reward programs.
Stocked, tagged and displayed merchandise as required.
Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
Delivery Driver/ Customer Service
Community Pharmacy
01.2015 - 12.2015
Delivered packages accurately and efficiently to maintain customer satisfaction.
Improved delivery times by optimizing routes and adhering to tight schedules.
Transported goods safely to ensure undamaged arrivals.
Loaded and unloaded delivery vehicles for timely distribution of products.
Enhanced customer experience by providing courteous and professional service.
Delivered exceptional service to clients by adhering to specific delivery instructions.
CNA
Evangelical Lutheran Good Samaritan
07.2009 - 10.2012
Assisted patients with daily living activities, promoting independence and dignity.
Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
Enhanced patient satisfaction by providing compassionate and attentive care.
Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
Ensured prompt response to call lights, addressing patient needs in a timely manner.
Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
Promoted infection control practices within the facility by adhering to strict hand hygiene procedures and utilizing personal protective equipment when necessary.
Conducted routine safety checks on equipment, promptly reporting any malfunctions or safety concerns to appropriate personnel.
Participated in ongoing educational opportunities in order to stay up-to-date on best practices in nursing care.
Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
CNA
Louisville Care Community
01.2007 - 07.2009
Assisted patients with daily living activities, promoting independence and dignity.
Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
Enhanced patient satisfaction by providing compassionate and attentive care.
Ensured prompt response to call lights, addressing patient needs in a timely manner.
Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
Responded to patient requests for supplies and personal comfort items such as extra blankets.
Helped patients with self-feeding and assisted feeding, based on individual needs.
Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
Homeless Resource Outreach Specialist at Louisville Metro Community ServicesHomeless Resource Outreach Specialist at Louisville Metro Community Services