Bridget Selotlegeng
Athens,OH
Summary
An accomplished Assistant Manger with in-depth experience in the food industry. Have a motivational approach and upbeat nature. Skilled at training employees and leveraging organized approaches to handle daily planning, and customer service requirements. Forward-thinking and industrious, using independent decision-making skills and sound judgement to positively impact company success, with a willingness to take on additional responsibilities to meat team goals.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Assistant Manager (Catering)
Ohio University
07.2022 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Planning and staging of all catering events daily basis to ensure all required equipment is delivered according to catering standards.
- Constant communication with kitchen staff to ensure quality of food is up to industry standards.
- Maintain positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Mentor team members to enhance professional development and accountability in workplace.
- Maintenance and monitoring of all catering vehicles
Cook III
Westin Riverfront Resort and Spa
10.2021 - 07.2022
- Prepared food items in compliance with recipes and portioning control guidelines.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Communicated closely with servers to fully understand special orders for customers.
- Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
- Maintained food safety and sanitation standards.
Sales support and Operations Manager
Dimension Data
09.2012 - 11.2015
- Provided service to customers
- Wrote customer contracts and invoices for equipment rental and tool repairs totaling over $5 million Dollars
- Ensuring successful delivery of projects from receipt of goods in stores to completion at client premises within set deadlines
- Bid management: maintenance of bid register, convene and conduct bid initiation, conduct progress and review meetings
- Development of management plan and schedule, management of stakeholders
- Facility bid content development, ensure bid response consolidation, bid packaging and delivery.
- Developed systems and procedures to improve operational quality and team efficiency.
- Supervised operations staff and kept employees compliant with company policies and procedures.
Education
Bachelor of Science in Restaurant, Hospitality and Tourism -
Ohio University
Athens, OH05.2021
Associate of Arts - Culinary Arts
Hocking College
Nelsonville, OH05.2021
Skills
- Product and Service Knowledge
- Customer Relations
- Staff Supervision
- Customer Rapport
- Quality control
- Attention to detail
- Industry knowledge
- Critical thinking
- Adaptability and flexibility
- Effective communication
- Time management
- Task prioritization
Accomplishments
- Participated in Hocking College promotional video for the Culinary Arts program
- Featured as a Spotlight student on thePatton College of Education, OU website
- Featured on the Patton College of Education Facebook page where I was cooking with Tibetan Monks
- Assistant sous cook for Discovery Kitchen, South East and Asian Class at Ohio University.
Certification
- ACF Certified
- Serve Safe Certified
Timeline
Assistant Manager (Catering)
Ohio University
07.2022 - Current
Cook III
Westin Riverfront Resort and Spa
10.2021 - 07.2022
Sales support and Operations Manager
Dimension Data
09.2012 - 11.2015
Bachelor of Science in Restaurant, Hospitality and Tourism -
Ohio University
Associate of Arts - Culinary Arts
Hocking College
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