Summary
Overview
Work History
Education
Skills
Timeline
Generic

Bridget Smith

McAlpin,FL

Summary

My qualifications include 10+ years with Customer service experience, Bookkeeping, and Management positions. Also, having the experience to work with computers that runs programs like Microsoft words, Quickbooks pro, and Windows 11. The areas I excel in is customer service, multi-tasking in a faced pace environment, team-work, leadership, organization, researching, de-escalation, detail-oriented, positive attitude, and focused on the job at hand.

Overview

19
19
years of professional experience

Work History

Office Manager-(Part Time)

Pettrey & Pettrey Inc.
01.2005 - Current
  • Recorded corporate and individuals deposits for Monthly bank accounts statements, Credit card statements and Cash Receipts entries added with QuickBooks Pro.
  • Established QuickBooks Pro accounting systems to reflect accurate financial records.
  • Reconciled corporate and individuals bank accounts, Credit card accounts, And other lines of credit accounts.
  • Investigating and resolving discrepancies to keep accounts audit-ready and up to date.
  • Preparation to help or complete with corporate and individuals tax forms to file to IRS.
  • Filled invoices with processed checks to maintain orderly filing system.
  • Managing small offices task
  • Answering phones, running errands, filing paperwork, and other daily work as needed.

Assistant Store Manager

Roses, Variety Wholesalers
06.2022 - 03.2023
  • Opened and closed store 5 days per week by counting registers, Counting safe and making change orders, and nightly deposits.
  • Filing all daily and nightly paperwork, Checking and answering emails.
  • Oversaw operation of store and supervised staff.
  • Inventory control processes to restore back stock, maintaining sales floor, Unloading freight truck, and Stocked shelves with merchandise.
  • Trained and monitored new employees as cashiers.
  • Trained new employees on stores policy's and helped improve customer service standards. Filling in for cashiers and backup cashier.
  • Managing customer service by handling customer concerns, Questions, returns, and answering phones calls.
  • Checking in vendors, Ordering inventory, Keeping store cleaned, Gathering carts.

Sales Lead Keyholder

Dollar General Store
01.2016 - 02.2017
  • Completed store opening and closing procedures. By counting registers, preparing daily deposits, Finishing daily or nightly paperwork.
  • Managed cash register, Handling and counting money to customers,
  • Resolving customers complaints, Answering phone calls, Fixing problems with pricing of merchandise or transactions, Doing returns.
  • Swept and mopped floor, wiped windows and fixtures, Swept parking lot, Cleaned register and front of store after closing to maintain organized and tidy store.
  • Handle ordering inventory, Cycle count of merchandise, Unloaded freight truck, Stocking store with new merchandise, Checking in vendors.
  • Taking down old ad stickers and putting up new ad stickers for weekly ad.

Homemaker

Myself
01.2009 - 12.2015
  • Homemarker and married for 13 years.
  • Raised and cared for family of 3.
  • Homeschooled my 2 Boys until got accepted into private school.
  • Manage all finances.

Head Photo Specialist

Walgreens
04.2007 - 12.2008
  • Developed and processed film, Picture CDs and Restoring photos.
  • Helped instruct customers on navigating Kiosk machine in store.
  • Accepted and completed in-person and online orders for photographs and Photo merchandise.
  • Examined developed prints to determine defects such as broken lines, spots or blurs.
  • Performed opening and closing procedures to keep operations running smoothly. Filled tanks of processing machines with solutions such as developer, dyes, stop-baths, fixers, bleaches and washes.
  • Maintained chemical levels and solution integrity for automatic processors and hand development systems.
  • Managing cash register and Customer service, Handling money to customers.
  • Ordering inventory for photo department, Stocking shelves with merchandise.
  • Training employees on photo operating machine.
  • Troubleshooting any problems with photo operating machine.
  • Making ticket invoices for troubleshooting or breakdowns on equipment.

Education

High School Diploma -

Suwannee High School
Live Oak, FL
05.2003

Skills

  • Sorting and Labeling
  • Account Reconciliation
  • Office Management Software
  • Organizational Skills
  • Calculating Liabilities
  • Tax Preparer
  • Staff Training
  • Customer Service experience
  • Leadership
  • Positive Attitude
  • Quick-Decision Making
  • Adaptability

Timeline

Assistant Store Manager

Roses, Variety Wholesalers
06.2022 - 03.2023

Sales Lead Keyholder

Dollar General Store
01.2016 - 02.2017

Homemaker

Myself
01.2009 - 12.2015

Head Photo Specialist

Walgreens
04.2007 - 12.2008

Office Manager-(Part Time)

Pettrey & Pettrey Inc.
01.2005 - Current

High School Diploma -

Suwannee High School

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Bridget Smith