Bridget Smith
Rothschild,WI
Summary
Hardworking Bartender with experience in large-scale casual dining establishments. Committed to upholding highest standards of customer service and safe food handling practices. Well-versed mixologist with diverse menu of memorized drink recipes. Professional Bartender with extensive knowledge of spirits and engages customers one-on-one. Friendly, open and committed to building customer base by providing positive service experience. Friendly Bartender with exceptional Skill and Skill skills. Keep work area clean, stocked and conveniently organized at all times. Successful in delivering quality service in fast-paced environments with high-volumes of patrons. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Capable Job Title passionate about serving customers well while exceeding customer expectations and maintaining poise and sense of humor in demanding environments. Strong history of exceptional service in Type establishments. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Bartender
Dale's Weston Lanes
01.2023 - Current
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Kept bar presentable and well-stocked to meet customer needs.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
- Supported special events through attentive service, adapting quickly to varying needs of guests or clients.
- Explained daily specials and beverage promotions to exceed daily sales goals.
- Crafted special drink and cocktail menu items for seasonal offerings.
Office Manager
D&D masonry llc
03.2021 - 06.2023
- Maintain estimates, invoices and book keeping
- Employee payroll and end of year 1099 processing
- Complete reconstruction of book keeping system from prior year.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained computer and physical filing systems.
- Updated reports, managed accounts, and generated reports for company database.
Office Manager
Finishing touch construction and design llc
03.2021 - 06.2023
- Maintain estimates, invoices and book keeping
- Employee payroll and end of year 1099 processing
- Complete reconstruction of book keeping system from prior year.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained computer and physical filing systems.
- Updated reports, managed accounts, and generated reports for company database.
Logistics Supervisor
Harbor Freight Tools USA, Inc.
03.2018 - 06.2022
- Managing the cash registers, making sure all the customers needs are met
- Unloading freight once a week
- Working the freight from the previous week
- Cycle counts and a monthly Planogram of the store.
- Optimized storage solutions within the warehouse to maximize space utilization while maintaining organization standards.
- Coordinated daily logistics activities for timely order fulfillment and customer satisfaction.
- Coordinated driver dispatch to accomplish daily delivery requirements.
- Directed team members during peak periods using effective communication strategies to ensure smooth operations under high pressure situations.
- Resolved any issues arising from shipment discrepancies or damaged items promptly, minimizing impact on overall operations.
- Organized warehouse space and planned layouts to allow for maximum storage capabilities.
- Increased productivity with effective staff scheduling and task delegation, ensuring optimal use of resources.
- Supervised loading/unloading processes for efficient handling of products while preventing damages or delays in shipment schedules.
- Collaborated with other supervisors to maintain smooth inter-departmental communication and operations.
Cook/Prep
Golden Corral Corporation
10.2017 - 02.2018
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
- Reduced food waste significantly by implementing proper portion control and storage techniques.
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Enhanced customer satisfaction by consistently delivering high-quality, visually appealing dishes.
Office Assistant
Stevens Point Nissan
06.2017 - 07.2017
- Completed clerical tasks such as filing, copying, and distributing mail.
- Interacted with customers by phone, email, or in-person to provide information.
- Managed daily data entry and kept clerical information accurate and up-to-date.
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Maintained and updated office records, both digital and physical.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
Line Worker/Machine Operator/Forklift driver
MONOGRAM FOODS
10.2016 - 05.2017
- Everyday was different when you walked into work, There were three different departments in the plant I worked in
- The overall objective of each line would to have product looking its 100% when its being packaged, but always following safety rules and OSHA requirements.
Server
Olympia Family Restaurant
05.2016 - 10.2016
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Baker
Golden Corral Corporation
02.2013 - 05.2016
- Baking the right foods to meet needs of guests, greeting the people as they come to my bar and working with my other bakers to make the bakery a great place to work
Front Desk Receptionist
AmericInn
11.2013 - 02.2014
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
Sandwich Artist
Subway Team Shierl
01.2013 - 10.2013
- Switched Locations during August
- Greeted guests, promoted specials, and took orders.
- Operated the cash register with accuracy, ensuring proper handling of transactions.
- Kept workplace clean and organized in line with restaurant policies.
- Increased speed of service through effective multitasking and time management skills.
- Collaborated with team members to maintain a smooth workflow during busy hours.
- Maintained a clean and organized workspace, adhering to strict sanitation standards.
Education
Technical school in Cosmetology -
Mid-State Technical College
Wisconsin Rapids, WI04.2024
High school or equivalent -
Stevens Point Area Senior High
Stevens Point, WI06.2015
Skills
- Planograms
- Logistics
- Freight Experience
- Restaurant Experience
- Inventory Control
- Warehouse Supervisor Experience
- Forklift
- Merchandising
- Pricing
- Management
- Retail Sales
- Bartending
- Supervising Experience
- Customer service
- Cash handling
- Front desk
- Sales
- Retail sales
- Leadership
- Serving
- Payroll
- Bookkeeping
- Freight
- Office management
- Strong multitasking
- Customer Service
- Liquor, beer, and wine knowledge
- Highly reliable
- Team player attitude
- Clear and effective communication
- Patience and Tolerance
- Outgoing Personality
- Engaging personality
- Cleanliness and hygiene
- Customer service expertise
- Organizational ability
- Responsible Alcohol Service
- Complex Problem-Solving
- Payment Processing
- Handling Difficult Customers
- Cash Register Operation
- Menu Memorization
Certification
- Forklift Certified, 10/01/16
- Barbicide certification, 04/01/24
Assessments
- Work style: Reliability, 08/01/21, Completed, Tendency to be reliable, dependable, and act with integrity at work
- Forklift safety, 08/01/21, Proficient, Best practices and safety hazards in forklift operation
Timeline
Bartender
Dale's Weston Lanes
01.2023 - Current
Office Manager
D&D masonry llc
03.2021 - 06.2023
Office Manager
Finishing touch construction and design llc
03.2021 - 06.2023
Logistics Supervisor
Harbor Freight Tools USA, Inc.
03.2018 - 06.2022
Cook/Prep
Golden Corral Corporation
10.2017 - 02.2018
Office Assistant
Stevens Point Nissan
06.2017 - 07.2017
Line Worker/Machine Operator/Forklift driver
MONOGRAM FOODS
10.2016 - 05.2017
Server
Olympia Family Restaurant
05.2016 - 10.2016
Front Desk Receptionist
AmericInn
11.2013 - 02.2014
Baker
Golden Corral Corporation
02.2013 - 05.2016
Sandwich Artist
Subway Team Shierl
01.2013 - 10.2013
Technical school in Cosmetology -
Mid-State Technical College
High school or equivalent -
Stevens Point Area Senior High
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