Invested and motivated Caseworker with high-level integrity and strong desire to help resolve challenges. Compassionate and team-oriented individual offering extensive knowledge of services, and guidance for self-sufficiency.
Overview
7
7
years of professional experience
Work History
Child Care Licensing Specialist / Caseworker 2
Job & Family Services Allen Co.
07.2022 - Current
Improved compliance rates by conducting thorough inspections and providing detailed feedback and guidance to resolve non-compliances.
Served as primary point of contact for regulatory agencies.
Provided exceptional customer service to applicants, and long term providers addressing inquiries with accurate information and timely responses.
Stayed up-to-date on Ohio Family Child Care rules and licensing requirements to complete accurate and efficient reviews.
Performed routine data entry and document management.
Reduced processing time for license approvals, implementing standardized procedures and documentation requirements
Eligibility and Referral Specialist II at Allen County Department of Job and Family ServicesEligibility and Referral Specialist II at Allen County Department of Job and Family Services
Social Services Worker II at Butler County Department of Job & Family Services - Adult Protective ServicesSocial Services Worker II at Butler County Department of Job & Family Services - Adult Protective Services