Invested and motivated Caseworker with high-level integrity and strong desire to help resolve challenges. Compassionate and team-oriented individual offering extensive knowledge of services, and guidance for self-sufficiency.
Overview
7
7
years of professional experience
Work History
Child Care Licensing Specialist / Caseworker 2
Job & Family Services Allen Co.
07.2022 - Current
Improved compliance rates by conducting thorough inspections and providing detailed feedback and guidance to resolve non-compliances.
Served as primary point of contact for regulatory agencies.
Provided exceptional customer service to applicants, and long term providers addressing inquiries with accurate information and timely responses.
Stayed up-to-date on Ohio Family Child Care rules and licensing requirements to complete accurate and efficient reviews.
Performed routine data entry and document management.
Reduced processing time for license approvals, implementing standardized procedures and documentation requirements
Assessed needs of each client and recommended appropriate services and community resources.
Maintained high level of client confidentiality, following strict guidelines, and agency policy.
Maintained up-to-date records on all clients, enabling accurate monitoring of progress and appropriate case planning adjustments
Streamlined documentation submission for increased efficiency in case management.
Demonstrated strong organizational and time management skills while managing multiple customer needs.
Staffing Recruiter
Custom Staffing
04.2018 - 07.2021
Pre-screened resumes prior to sending to hiring managers for consideration.
Developed successful recruitment strategies that resulted in reduced time-to-hire rates.
Built strong relationships with clients to understand their staffing needs and deliver tailored solutions.
Maintained a comprehensive database of qualified candidates for timely fulfillment of client requirements.
Utilized social media platforms, job boards, and networking events for sourcing top talent in diverse industries.
Studied job descriptions and qualifications to determine applicant requirements.
Conducted thorough orientations, drug screening and required employment documentation
Education
Managing Cosmetology License -
Penta Career Center
Rossford, OH
05-2021
High School Diploma -
Otsego High School
Tontogany, OH
05-2012
Skills
License Management and Rule Regulation
Teamwork and Collaboration
Outstanding Customer Service
Time Management
Attention to Detail
Highly Motivated
Reliable & Responsible
Timeline
Child Care Licensing Specialist / Caseworker 2
Job & Family Services Allen Co.
07.2022 - Current
Caseworker 2 / Front Lobby
Job & Family Services Allen Co.
07.2021 - 07.2022
Staffing Recruiter
Custom Staffing
04.2018 - 07.2021
Managing Cosmetology License -
Penta Career Center
High School Diploma -
Otsego High School
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