Summary
Overview
Work History
Education
Skills
Timeline
Generic

Bridget Wallace

Lewisville

Summary

Dynamic and detail-oriented professional with extensive experience at Bed Bath & Beyond, excelling in efficient packing and quality control. Proven ability to thrive under pressure while enhancing team collaboration and maintaining warehouse safety. Skilled in fragile item handling and committed to achieving high accuracy in order fulfillment.

Overview

23
23
years of professional experience

Work History

Distribution Center Packer and Associate

Bed Bath & Beyond
06.2017 - 12.2018
  • LewMaintained a clean and organized work environment, promoting safety and productivity.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Maintained neat and organized work area to safeguard items and comply with cleanliness standards.
  • Managed workload effectively under pressure during peak periods while maintaining focus on quality control measures.
  • Maintained a clean and organized work environment, promoting safety and productivity.
  • Complied with safety, health, and environmental regulations as prescribed by law.
  • Complied with company policies and industry regulations throughout all packing activities, promoting a safe working environment.
  • Ensured timely completion of orders through effective time management and multitasking skills.
  • Enhanced packing efficiency by implementing proper techniques and ensuring correct product placement.
  • Improved team collaboration through effective communication and coordination with coworkers.
  • Inspected items to identify discrepancies and damages and reported to supervisor.
  • Collaborated with team members to achieve daily goals and meet company objectives.
  • Performed required housekeeping to keep work areas clean such as sweeping floors, putting trash in trash containers and picking up product from floor.
  • Increased accuracy of packed items by diligently following packing lists and verifying product information.
  • Assisted supervisors with special projects as needed, showcasing versatility and commitment to overall team success.
  • Trained new employees on proper packing and labeling techniques and to apply best practices.
  • Supported training efforts for new team members, sharing knowledge of best practices for successful packing operations.
  • Demonstrated flexibility in adapting to various packing procedures for different types of products, meeting specific client requirements.
  • Reduced packaging time, carefully selecting and using appropriate tools and methods.
  • Trained new packers on proper packing methods, significantly reducing errors and damages.
  • Ensured cleanliness and organization of packing area, adhering to safety standards.
  • Improved team morale by fostering positive and supportive working environment.
  • Adapted to various packing requirements for different products, maintaining high versatility.
  • Counted items to verify accuracy of orders.

Dry Cleaners Counter and Assemby

Dry Clean Super Center Carollton
05.2007 - 11.2008
  • Handled customer complaints professionally, resolving issues promptly and maintaining customer loyalty.
  • Warmly welcomed customers upon approaching counter and placing orders.
  • Increased customer satisfaction by providing efficient and friendly service at the counter.
  • Maintained a clean and organized counter area, ensuring a pleasant environment for customers.
  • Operated register efficiently, reducing wait times and improving customer experience.
  • Professionally answered telephones and responded to customer inquiries.
  • Performed arithmetic functions handling cash, close checks and balance register.
  • Managed high volumes of incoming calls while maintaining attention to detail at the counter during busy periods.

Professional Cleaner

Merry Maids
08.2004 - 12.2004
  • Provided exceptional customer service while addressing specific cleaning requests from clients.
  • Demonstrated flexibility in adapting to varied work schedules for different clients'' needs.
  • Delivered quality customer service to address urgent needs and cleaning requests.
  • Enhanced client satisfaction by meticulously cleaning and sanitizing residential properties.
  • Ensured completion of all assigned tasks within allotted timeframes, demonstrating effective time-management skills.
  • Collaborated with team members to complete large-scale cleaning projects within tight deadlines.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Organized and used industrial cleaning products following strict safety procedures.
  • Promoted a healthy environment by disinfecting high-touch surfaces in both residential and commercial spaces.
  • Emptied trashcans and transported waste to collection areas.
  • Safeguarded clients'' possessions by following proper procedures during the handling of valuables and fragile items.
  • Upheld safety standards by using appropriate personal protective equipment when handling hazardous materials or chemicals during cleanings.
  • Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.

Retail Sales Associate

Cracker Barrell
10.2003 - 05.2004
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
  • Answered questions about store policies and addressed customer concerns.
  • Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
  • Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
  • Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
  • Collaborated with team members to meet and exceed monthly sales targets consistently.
  • Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
  • Promoted special offers and events by engaging with customers on the sales floor, driving awareness of promotions and boosting sales conversion rates.
  • Increased sales revenue through effective product recommendations tailored to individual customers.
  • Consistently met personal sales goals through proactive engagement with customers and upselling techniques when appropriate.
  • Contributed to loss prevention efforts by maintaining vigilant awareness of potential theft risks on the sales floor and reporting suspicious activities as required.
  • Supported store leadership in implementing new merchandising strategies to improve product positioning.
  • Greeted customers and provided outstanding customer service.
  • Utilized product knowledge to make recommendations, tailoring suggestions to customer needs.
  • Participated in periodic inventory counts to maintain accurate stock levels.
  • Managed inventory to prevent stock shortages, ordering new items as necessary.
  • Supported store management in planning and executing seasonal promotions and sales events.
  • Engaged with customers on sales floor, offering assistance and improving shopping experience.
  • Conducted product demonstrations to highlight features and benefits, increasing customer interest.
  • Collaborated with team members to meet daily sales targets, contributing to overall store success.
  • Enhanced store appearance and shopping experience with meticulous shelf organization and cleanliness.
  • Increased sales floor efficiency by organizing merchandise and ensuring items were easy to locate.
  • Provided exceptional customer service, leading to repeat store visits and enhanced customer loyalty.
  • Assisted in setting up promotional displays to attract customer attention and boost sales.
  • Fostered positive shopping environment, greeting customers warmly and providing personalized assistance.
  • Developed rapport with regular customers, fostering welcoming store atmosphere.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Used in-store system to locate inventory and place special orders for customers.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Developed strong rapport with customers and created positive impression of business.
  • Prioritized helping customers over completing other routine tasks in store.
  • Recommended complementary purchases to customers, increasing revenue.
  • Conducted product demonstrations to highlight features and redirect objections to positive aspects.
  • Wrapped, boxed and weighed bakery department products.

Boarding Kennel Attendant

Garden Ridge Animal Hospital
10.2001 - 07.2003
  • Maintained a clean and sanitary kennel environment through daily cleaning tasks, ensuring the comfort and well-being of all animals.
  • Monitored and maintained food and water of boarded animals according to animal dietary health guidelines.
  • Enhanced customer satisfaction by providing attentive and compassionate service during pet drop-offs and pickups.
  • Demonstrated a strong commitment to animal care by working flexible hours, including nights, weekends, and holidays as needed.
  • Promoted pet safety through proper handling techniques, minimizing risk of injury or distress for both staff and animals.
  • Improved animal care by consistently monitoring their health and behavior, promptly reporting any concerns to veterinarians.
  • Reduced stress levels for animals during their stay by creating a calm and nurturing environment that catered to individual needs.
  • Mixed and administered special food formulas to individual animals based on unique dietary needs.
  • Assisted in the training of new staff members by sharing knowledge and expertise in kennel operations and animal care procedures.
  • Minimized animal injury risk by monitoring behaviors and eliminating safety hazards.
  • Contributed to a positive workplace atmosphere by maintaining open communication with team members and proactively addressing issues or concerns.
  • Streamlined daily routines by developing efficient systems for feeding, walking, cleaning, and medicating multiple animals throughout the day.
  • Exceeded client expectations through diligent attention to special requests or accommodations made for individual pets during their stay at the facility.
  • Kept animals clean and free of contaminants to promote optimal health.
  • Provided engaging activities for animals to promote physical fitness and mental stimulation, resulting in happier, healthier pets.
  • Provided top-notch customer service to every customer and exceptional care to animals.
  • Collaborated with veterinary professionals to administer medications or treatments as needed, ensuring optimal animal health outcomes.
  • Cleaned and maintained kennel areas for optimized hygiene, including cages, runs and yards.
  • Recorded dogs' intake and output, physical condition and behavior for updated kennel logs.
  • Trained new staff on kennel maintenance, animal care and feeding protocols.
  • Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
  • Monitored animal behavior and completed examinations to identify illnesses, injuries, or potential diseases.
  • Followed pet care instructions for dietary needs and medication regimens.
  • Kept cages, kennels, play yards, and grooming areas neat and clean.
  • Monitored animals for signs of disease, illness, or injury and communicated concerns to owners.
  • Monitored animals for behavioral problems and signs of health issues.
  • Supported animal wellbeing by caring for both physical and mental health needs through strategies such as regular exercise.
  • Prepared and administered medications and treatments as prescribed by veterinarian.
  • Managed inventory, ordered new supplies and maintained optimal storage to meet expected needs.

Veterinary Assistant

Banfield Animal Hospital
06.2001 - 09.2001
  • Positioned animals for diagnostic imaging such as x-rays and scans.
  • Assisted in the administration of medications, vaccinations, and treatments as prescribed by the veterinarian.
  • Enhanced patient care by assisting veterinarians with examinations, surgeries, and diagnostic procedures.
  • Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
  • Provided compassionate care for animals during treatment and recovery from illnesses or injuries.
  • Ensured accuracy of medical records by diligently documenting all relevant information for each patient visit.
  • Facilitated efficient inventory management through regular stock checks, ordering supplies, and organizing storage areas.
  • Administered medications to animals in treatment and documented changes in condition.
  • Improved client relations through effective communication and education on pet health needs.
  • Provided customer support to clients, answering questions and addressing concerns.
  • Collaborated with veterinary staff to provide exceptional customer service while managing phone calls and front desk tasks.
  • Contributed to a clean and safe environment by maintaining surgical instruments, equipment, and facilities.
  • Managed kennel duties responsibly ensuring cleanliness comfort safety nutrition hydration exercise monitoring recovering boarding animals.
  • Recorded symptoms and documented medical observations to inform treatment decisions.
  • Implemented proper sterilization procedures to maintain a sanitary work environment and prevent cross-contamination risks.
  • Contributed teamwork flexibility adaptability willingness learn new skills support colleagues achieve practice goals objectives.
  • Reduced stress for patients with calming techniques during exams and procedures, creating a positive experience.
  • Assisted in emergency situations effectively providing first aid or life-saving measures under veterinarian supervision.
  • Increased client satisfaction by addressing concerns, answering questions, and offering valuable recommendations for pet care.
  • Assisted with euthanasia procedures in humanely and compassionately to minimize suffering.
  • Processed new patients and updated client records with key information using standardized registration systems and encrypted databases.
  • Promoted preventive care services by educating clients on the importance of routine check-ups, vaccinations, and dental cleanings.
  • Collected patient biopsies and blood samples for laboratory analysis.
  • Expedited laboratory processing times by collecting samples efficiently for blood work or other testing purposes.
  • Assisted senior staff with blood analyses and physical assessments.
  • Provided care for animals before surgeries, administering anesthetics as necessary for overall comfort and health.
  • Improved patient care with diligent follow-up calls to assess recovery of animals post-treatment.
  • Assisted veterinarians during examinations, surgeries, and procedures, ensuring smooth operation of the veterinary clinic.
  • Enhanced client satisfaction, educating pet owners on preventative care and nutritional needs.
  • Streamlined patient admission and discharge processes for increased efficiency and client satisfaction.
  • Supported veterinary diagnostics, preparing samples for laboratory testing to aid in swift treatment planning.
  • Reduced stress for animals undergoing treatment, employing gentle handling techniques and creating calm environment.
  • Maintained clean and hygienic clinic environment, reducing risk of cross-contamination and ensuring safety of all animals.
  • Maintained medical records and documentation accurately, recording patient histories and treatment plans.
  • Fostered compassionate atmosphere for animals and pet owners, easing anxiety and building trust.
  • Increased effectiveness of pet owner communications, providing clear instructions for at-home care and medication administration.
  • Encouraged preventive care, increasing number of pets receiving timely vaccinations and health screenings.
  • Restrained animals for examination and treatment.
  • Assisted in examination and treatment of animals in veterinary clinic.
  • Followed safety protocols for handling animals.
  • Maintained clean and safe animal living areas.
  • Cleaned, sterilized and maintained kennels, operating rooms, and surgical equipment.
  • Assisted veterinarian during immunologic, medical, surgical, and diagnostic procedures.
  • Collected and prepared specimens and samples for outside laboratory analysis.
  • Observed animals for signs of distress or illness.
  • Assisted veterinarians with euthanasia of animals.
  • Educated clients on post-surgical care and nutrition.

Air Cargo Office Agent

American Airlines
10.1998 - 12.1998
  • Informed clients of policies and procedures.
  • Maintained accurate records of client communications, transactions, policies, and other relevant documentation for seamless operations within the agency.
  • De-escalated and resolved customer complaints with punctual, polite and professional service.
  • Delivered exceptional customer service by proactively addressing concerns and fostering a positive experience throughout all interactions.
  • Enhanced client satisfaction by promptly addressing inquiries and providing accurate information on products and services.

Supervisor Cabin Services

American Airlines
06.1996 - 09.1998
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
  • Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
  • Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
  • Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
  • Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
  • Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
  • Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
  • Maintained high safety standards to ensure secure workplace for all employees and visitors.
  • Conducted thorough employee evaluations to identify areas for growth and development, leading to more skilled workforce.
  • Implemented rewards and recognition program that significantly increased employee engagement and satisfaction.
  • Oversaw compliance with industry regulations and company policies, ensuring safe and legal operational environment.
  • Optimized scheduling to ensure full coverage during peak hours without overstaffing, balancing customer service with cost efficiency.
  • Evaluated staff performance and provided coaching to address inefficiencies.
  • Collected, arranged, and input information into database system.
  • Conducted regular reviews of operations and identified areas for improvement.
  • Generated reports detailing findings and recommendations.
  • Frequently inspected production area to verify proper equipment operation.

Education

General Studies

North Richland Hills High School
North Richland Hills, TX
05.1993

Skills

  • Packing boxes
  • Product packaging
  • Warehouse safety
  • Labeling
  • Efficient packing
  • Quality control
  • Barcode scanners
  • Tape gun usage
  • Material handling
  • Fragile item handling
  • Physical stamina
  • Barcode scanning
  • Work well under pressure
  • Team collaboration
  • Heavy lifting

Timeline

Distribution Center Packer and Associate

Bed Bath & Beyond
06.2017 - 12.2018

Dry Cleaners Counter and Assemby

Dry Clean Super Center Carollton
05.2007 - 11.2008

Professional Cleaner

Merry Maids
08.2004 - 12.2004

Retail Sales Associate

Cracker Barrell
10.2003 - 05.2004

Boarding Kennel Attendant

Garden Ridge Animal Hospital
10.2001 - 07.2003

Veterinary Assistant

Banfield Animal Hospital
06.2001 - 09.2001

Air Cargo Office Agent

American Airlines
10.1998 - 12.1998

Supervisor Cabin Services

American Airlines
06.1996 - 09.1998

General Studies

North Richland Hills High School

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