Summary
Overview
Work History
Education
Skills
Timeline
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Bridget Watkins

Asheboro,NC

Summary

Driven Veterinary Assistant with a proven track record at Lakeview Veterinary Hospital, enhancing patient care and client satisfaction. Skilled in medical record-keeping and client communication, demonstrated the ability to multitask and educate clients effectively. Achieved increased client retention through exceptional customer service and animal safety protocols.

Overview

6
6
years of professional experience

Work History

Veterinary Assistant

Lakeview Veterinary Hospital
04.2021 - Current
  • Positioned animals for diagnostic imaging such as x-rays and scans.
  • Assisted in the administration of medications, vaccinations, and treatments as prescribed by the veterinarian.
  • Enhanced patient care by assisting veterinarians with examinations, surgeries, and diagnostic procedures.
  • Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
  • Ensured accuracy of medical records by diligently documenting all relevant information for each patient visit.
  • Improved client relations through effective communication and education on pet health needs.
  • Provided customer support to clients, answering questions and addressing concerns.
  • Increased client satisfaction by addressing concerns, answering questions, and offering valuable recommendations for pet care.

Kennel Assistant

Randolph Animal Hosptial
10.2019 - 03.2021
  • Assisted with grooming services such as bathing, brushing, nail trimming, and ear cleaning for improved pet hygiene and health.
  • Stocked kennel and cleaning supplies to maintain proper inventory for daily performance.
  • Maintained kennel cleanliness and hygiene, reducing the spread of disease and providing a comfortable environment for animals.
  • Ensured safety of all animals through proper handling techniques and adherence to established protocols.
  • Kept cages, kennels, play yards, and grooming areas neat and clean.
  • Monitored animal behavior for signs of illness or distress, promptly reporting any concerns to management or veterinary staff.
  • Recorded information such as feeding schedules, appearance, behavior of boarded or hospitalized patients to monitor stay.
  • Provided compassionate care for sick or injured animals while they recovered under veterinary supervision at the facility.
  • Collaborated with other staff members to create a positive work environment focused on delivering high-quality care to all animals in the facility.
  • Demonstrated strong multitasking abilities by managing multiple responsibilities simultaneously, including animal care, client interactions, and administrative duties.

Sales Associate

Flowers Bakery
01.2019 - 10.2021
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.

Education

High School Diploma -

Uwharrie Charter Academy
Asheboro, NC
06.2017

Skills

  • Client Communication
  • Animal Safety
  • Appointment Scheduling
  • Laboratory procedures
  • Medical record-keeping
  • Client Education
  • Multitasking Abilities
  • Organizational Skills
  • Basic Animal Care
  • Customer Service
  • Time Management
  • Patient restraint

Timeline

Veterinary Assistant

Lakeview Veterinary Hospital
04.2021 - Current

Kennel Assistant

Randolph Animal Hosptial
10.2019 - 03.2021

Sales Associate

Flowers Bakery
01.2019 - 10.2021

High School Diploma -

Uwharrie Charter Academy

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Bridget Watkins