Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Bridget Wilson

Inverness,Florida

Summary

Hardworking Patient Care Technician bringing proven direct support experience developed during healthcare career. Knowledgeable about HIPAA, patient focused care, emergency response, and documentation requirements. Team-oriented and adaptable to changing needs.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Patient Care Technician

Private Home Care
Inverness, Florida
03.2023 - Current
  • Assisted patient in ambulation and transfers using proper body mechanics.
  • Assisted patient with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
  • Performed vital sign assessments, such as taking blood pressure and temperature.
  • Documented patient care services by charting in designated areas.
  • Reported changes in patient conditions to physician.
  • Answered patient requests promptly and responded appropriately.
  • Observed patient for any physical or emotional changes, reported findings to physician.
  • Assisted with range of motion exercises and other rehabilitative activities per physician orders.
  • Maintained a clean, safe environment for the patient by adhering to infection control policies and procedures.
  • Demonstrated excellent customer service skills when interacting with patient and her family.
  • Monitored food intake and output as directed by physician.
  • Educated patient on self-care techniques that would help her maintain her independence.
  • Ensured compliance with HIPAA regulations regarding confidentiality of information.
  • Assisted in preparing meals according to prescribed diet while monitoring food consumption levels.
  • Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
  • Turned and repositioned patient using proper body mechanics to prevent pressure ulcers.

Lead Medical Assistant /Medical Scribe

Neurological Center Of Excellence
Wildwood, Florida
09.2019 - 03.2023
  • Supervised and trained medical staff on proper procedures for patient intake, examinations and treatments.
  • Provided assistance to physicians with clinical tasks such as measuring vital signs and administering medications.
  • Maintained accurate records of test results, diagnoses and treatments given to each patient.
  • Communicated effectively with patients regarding their health concerns or questions about treatment options.
  • Reviewed patients' medical histories prior to their visits to ensure accuracy of information provided by the physician.
  • Developed effective strategies for improving customer service standards in order to increase patient satisfaction levels.
  • Adhered strictly to HIPAA regulations when handling confidential patient information.
  • Assisted physicians in performing minor surgeries or procedures when needed.
  • Responded quickly and efficiently to emergency situations within the healthcare facility.
  • Worked collaboratively with other members of the healthcare team in order to provide optimal care for each patient.
  • Provided guidance and support for new employees during their orientation period.
  • Evaluated lab specimens according to established protocols before sending them off for further testing.
  • Guided patients to room, recorded vital signs, discussed patient medical history and entered information for physician or other clinical staff to review.
  • Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
  • Responded to patient callbacks and phone-in prescription refill requests.

Patient Care Technician

Private Home Care
Riverview , Florida
04.2018 - 09.2019
  • Assisted patient in ambulation and transfers using proper body mechanics.
  • Assisted patient with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
  • Performed vital sign assessments, such as taking blood pressure and temperature.
  • Documented patient care services by charting in designated areas.
  • Reported changes in patient conditions to physician.
  • Answered patient requests promptly and responded appropriately.
  • Observed patient for any physical or emotional changes, reported findings to physician.
  • Assisted with range of motion exercises and other rehabilitative activities per physician orders.
  • Maintained a clean, safe environment for the patient by adhering to infection control policies and procedures.
  • Demonstrated excellent customer service skills when interacting with patient and her family.
  • Monitored food intake and output as directed by physician.
  • Educated patient on self-care techniques that would help her maintain her independence.
  • Ensured compliance with HIPAA regulations regarding confidentiality of information.
  • Assisted in preparing meals according to prescribed diet while monitoring food consumption levels.
  • Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
  • Turned and repositioned patient using proper body mechanics to prevent pressure ulcers.

Medical Assistant

Genesis Women's Center
Inverness, Florida
05.2015 - 04.2018
  • Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
  • Administered injections, medications and treatments as directed by the physician.
  • Provided assistance to medical staff in performing minor surgical procedures.
  • Prepared laboratory specimens for analysis and organized lab results for review by the physician.
  • Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
  • Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
  • Educated patients on healthcare topics such as nutrition and disease prevention methods.
  • Organized patient charts before each day's clinic sessions began.
  • Assisted with pre-operative preparation of patients including providing instruction about post-operative care plans.
  • Collected samples from patients for laboratory testing purposes.

Patient Care Technician

Citrus Memorial Hospital
Inverness, FL
09.2012 - 05.2015
  • Provided direct patient care and assistance to healthcare team members.
  • Assisted in preparing patients for examinations and treatments, including vital signs monitoring.
  • Ensured that all medical equipment was properly maintained and sterilized.
  • Maintained accurate records of patient care, condition, progress, and concerns.
  • Observed changes in patient's conditions and reported any abnormalities to the RN on duty.
  • Explained treatment procedures to patients and their families.
  • Provided emotional support for patients and families during difficult times.
  • Collected specimens such as urine samples for testing purposes according to established protocols.
  • Answered call lights promptly and responded appropriately to requests from patients, families, staff members.
  • Reported any observed changes in behavior or physical condition to the nursing staff immediately.
  • Conducted safety rounds regularly to ensure safe environment for patients.
  • Responded quickly in emergency situations by providing appropriate first aid measures.
  • Collaborated with interdisciplinary teams to provide comprehensive care services.

Unit Secretary

Citrus Memorial Hospital
Inverness, Florida
12.2008 - 09.2012
  • Greeted visitors and patients in a courteous and friendly manner.
  • Assisted nursing staff with administrative tasks such as scheduling appointments, ordering supplies and preparing charts.
  • Provided clerical support including filing, faxing, photocopying and data entry of patient information into electronic health record systems.
  • Prepared documents for signature by physicians or other authorized personnel.
  • Answered telephone calls promptly and directed them to appropriate personnel or departments.
  • Processed physician orders ensuring accuracy of documentation prior to submission for approval.
  • Responded to requests from internal staff regarding patient information in accordance with HIPAA regulations.
  • Assisted with admitting processes including completing forms and obtaining signatures.
  • Scheduled diagnostic tests and procedures for patients according to established protocols.
  • Coordinated with other departments to ensure timely delivery of services to patients.
  • Managed the front desk area ensuring neatness at all times.
  • Attended regular meetings with department heads to discuss any changes in procedures or policies affecting unit operations.
  • Executed clerical tasks and assisted with unit duties to keep departments running smoothly.

Education

High School Diploma -

Cornerstone Christian Academy
Sparks, Georgia
05-2006

Skills

  • Healthcare expertise
  • Professional Bedside Manner
  • ADL support
  • Sterilization techniques
  • Emergency Response
  • Medical Terminology
  • Patient-focused care
  • HIPAA Compliance
  • Procedure Assistance
  • Medical Transcription
  • Conflict resolution abilities
  • Calm and level-headed under duress
  • Adaptable

Certification

  • CNA 236405

Timeline

Patient Care Technician

Private Home Care
03.2023 - Current

Lead Medical Assistant /Medical Scribe

Neurological Center Of Excellence
09.2019 - 03.2023

Patient Care Technician

Private Home Care
04.2018 - 09.2019

Medical Assistant

Genesis Women's Center
05.2015 - 04.2018

Patient Care Technician

Citrus Memorial Hospital
09.2012 - 05.2015

Unit Secretary

Citrus Memorial Hospital
12.2008 - 09.2012

High School Diploma -

Cornerstone Christian Academy

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Bridget Wilson