Summary
Overview
Work History
Education
Skills
Timeline
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Bridget Wilson

Richland,Missouri

Summary

I am a detail-oriented team player with strong organizational skills. I have the ability to handle multiple projects simultaneously with a high degree of accuracy. Willingness to take on added responsibilities to meet team goals. I have 15+ years of customer service, working in groups, obtaining skills in time management, organization and communication. I will have my Associates in Business and Marketing December 2024. Furthering my education is my next goal.

Overview

9
9
years of professional experience

Work History

Marketing Associate

Sign Fab Inc
08.2022 - 05.2024
  • Boosted brand visibility by developing and executing targeted marketing campaigns.
  • Coordinated successful trade shows and events, increasing brand exposure and generating new business leads.
  • Developed marketing strategies and resolved problems to drive sales.
  • Performed ongoing analysis to develop and advance future marketing strategies.
  • Enhanced social media presence with creative content and effective targeting.
  • Collaborated with sales team to drive revenue growth, implementing data-driven marketing tactics.
  • Used multiple web-analytics data points to benchmark, measure and improve online campaign results.
  • Managed FB, Instagram, Linkedin, Google, Twitter, Pinterest and TikTok for 3 companies under Sign Fab Inc to build reputation and obtain new traffic.
  • Worked closely with product development teams to create and maintain marketing materials.
  • Created customized marketing materials to increase product awareness.
  • Conducted primary and secondary research to better understand customer needs and behaviors.
  • Utilized programs, FB Meta, SocialPilot, and Monday.com to capture and process data.

Accounts Payable

Sign Fab Inc
02.2022 - 08.2023
  • Streamlined accounts payable processes by implementing efficient invoice tracking and payment systems.
  • Reduced the number of overdue invoices for improved cash flow management.
  • Ensured accurate financial reporting with meticulous record-keeping and data entry tasks.
  • Enhanced vendor relationships through timely payments and clear communication channels.
  • Assisted in the preparation of financial statements, providing detailed account reconciliations and analysis.
  • Maintained up-to-date customer records, facilitating accurate invoicing and prompt payment receipt.
  • Used UKG to prepare and process payroll for 3 companies under Sign Fab Inc.
  • Prepared important tax documents and company/employee insurances policies.
  • Prepared new hire documents, added them into system, filed all employee documents after entering into UKG.

Assembler B

White River Maine
10.2020 - 02.2022
  • Build consoles for Ranger Deep V line boat line (models: 1665, 1682, 1782, 1882, 1888, 1788)
  • Build coinboxes, side panels, speaker panels, and flip decks for Deep V, Mod V, and Pad boats
  • (5s) Sort, Set in Order, Shine, Standardize, sustain my work area and other areas if needed
  • Repair damages to fiberglass consoles
  • Keep track of all part numbers and request parts to be ordered
  • Worked repairs for Deep V and Bay boats
  • Inspect all parts for damages if damaged document and place in designated area to be returned
  • Processed return items and ordered parts
  • Trained on finding part numbers in the computer and how to see if we have any to order
  • Inspect boat documentation for what is needed to be built
  • Work with other team members to accomplish goals
  • Knowledge of the boat building process from welding to inspection
  • Drew up blueprints of each Ranger Finish line to rearrange work areas to be more efficient and be able to incorporate new shelves.
  • Increased production efficiency by assembling components quickly and accurately.

Tax Examiner

Internal Revenue Service
02.2020 - 08.2020
  • Examined Tax papers making sure that everything was filled out properly
  • I coded each documentation to be sent to the right department for finishing or coded the document to be sent back to taxpayer for more information
  • Accomplished a certain amount of taxpayer’s taxes in a specific amount of time
  • Stayed up to date with the federal policies and procedures.
  • Increased tax compliance by thoroughly examining financial documents and identifying discrepancies.
  • Streamlined the audit process for faster completion and more accurate results.
  • Managed high-volume caseloads, maintaining organization and prioritization to meet tight deadlines.
  • Reduced errors in tax assessments by meticulously reviewing calculations and documentation.

Administrative Assistant

DaVita
09.2018 - 03.2020
  • Greeted all patients and visitors
  • Answered phones, made calls for patients and supervisors
  • Collected incoming mail, faxes and documented what was needed
  • Responsible for collecting all information needed from new and existing patients
  • Responsible for getting appropriate signatures from nurses, nurse practitioners and nephrologist
  • Scanned all documentation into our computer system and kept paper copies
  • When Patients are discharged, I break down charts, organize, file and keep for 2 years
  • After 2 years I box and send to corporate
  • Fill out government documentation when patients pass and keep CMS up to date on all our patients
  • Mail out appropriate documents to the Social Security Office
  • I educated all patients on emergency evacuation, education about their treatments and staying alive and safe
  • Set up treatments at other DaVita and non-DaVita facilities for my patients
  • Keep in contact with surrounding Hospitals and when patients are admitted
  • Conduct monthly audits on charts, patient education, in our system and CMS
  • Order/receive supplies for the clinic
  • Create word/excel documents for projects and meetings
  • Assist the administrator in any task
  • Days the clinic isn’t open I disinfect the water system that is used to clean the patient’s blood
  • Collet water samples and test the water before and after disinfection
  • Use our computer programs: Iproc, Snappy, Falcon, Reggie, Crown Web and more.

Administrative Assistant

DaVita
09.2018 - 03.2020
  • Travel between these two clinics for their Home Departments
  • Responsible for all same tasks as Raytown clinic but for patients who do dialysis at their home
  • Make monthly schedules for each nurse that include what patient they are seeing that day
  • Schedule nurses to visit patients at their home
  • Teach Kidney Smart Classes to anyone wanting more information about kidney failure.

Patient Care Technician

DaVita
09.2017 - 09.2018
  • Provide dialysis to patient’s by attaching needles to a patient’s graft, fistula or CVC
  • Care for patients while they are on their treatment
  • Care for multiple patients at a time
  • Stock and clean clinic
  • Disinfect the water system
  • Mix chemicals like bicarbonate and test levels of water for treatments
  • Use dialysate to clean patient’s blood
  • Monitor patient’s machines and their vitals
  • Document all information about the treatment
  • Document all information on the chemicals used and tested
  • Assisted in administrative work when needed
  • Answered all calls and filed documents.

Customer Service Representative

Garmin
01.2015 - 01.2017
  • Collected incoming calls
  • Helped customers navigate their Garmin automotive navigation device
  • Walked customers through on how to update and use their device
  • Submitted service tickets on behalf of customers if needed.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Streamlined call center processes for improved efficiency and reduced wait times.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Assisted customers in navigating company website and placing online orders, improving overall user experience.
  • Developed strong product knowledge to provide informed recommendations based on individual customer needs.

Education

Associate of Applied Science - Business

Ozarks Technical Community College
12.2024

High School Diploma -

Pendleton County High School
04.2024

Skills

  • Project Management
  • Time Management
  • Business Administration
  • Organizational Skills
  • Team building
  • Goal Setting
  • Attention to Detail
  • Problem-solving abilities
  • Database Maintenance
  • Scheduling
  • Accounting knowledge
  • Expense Tracking
  • Financial Reporting
  • Payroll Processing
  • Vendor Relations
  • Quickbooks

Timeline

Marketing Associate

Sign Fab Inc
08.2022 - 05.2024

Accounts Payable

Sign Fab Inc
02.2022 - 08.2023

Assembler B

White River Maine
10.2020 - 02.2022

Tax Examiner

Internal Revenue Service
02.2020 - 08.2020

Administrative Assistant

DaVita
09.2018 - 03.2020

Administrative Assistant

DaVita
09.2018 - 03.2020

Patient Care Technician

DaVita
09.2017 - 09.2018

Customer Service Representative

Garmin
01.2015 - 01.2017

High School Diploma -

Pendleton County High School

Associate of Applied Science - Business

Ozarks Technical Community College
Bridget Wilson