Demonstrated the ability to complete tasks accurately despite interruptions and competing demands. Self-motivated and dependable while achieving high performance with minimal supervision.
Overview
22
22
years of professional experience
Work History
Accounts Receivable Collections Specialist
Armstrong Receiveables
10.2024 - Current
Facilitated past due invoice payments by sending bill reminders and contacting clients.
Monitored customer account details for non-payments, delayed payments and customer disputes.
Verified discrepancies to resolve vendor billing issues.
Developed and maintained strong relationships to deliver exceptional customer service support.
Accounts Payable Clerk
Tank Pro Llc
05.2024 - 07.2024
Reviewed vendor invoices for appropriate documentation and validity prior to payment.
Prepared vendor invoices and processed incoming payments.
Assisted in month-end closing procedures, ensuring all invoices were processed on time to reflect accurate financial statements.
Maintained good working relationships with vendors and resolved disputes.
Store Manager
Tuesday Morning
01.2019 - 05.2023
Recruiting, interviewing, hiring, disciplining and terminating staff at the store
Creating employee schedules, assigning schedules and responsibilities to employees, checking to see if these responsibilities and assignments are carried through in the store
Training new employees and providing ongoing education for employees
Evaluating staff based on performance-based metrics
Setting criteria for staff, such as sales performance and customer approval or complaints
Giving staff financial goals and sales targets to meet on a scheduled basis
Managing the store, both retail and company, inventory, including loss prevention through theft and breakage
Helping to create advertising campaigns for attracting new customers and retaining current customers and helping to create both in and outside store promotions for attracting customers
Reduced shrink from2.5% to0.5%
Coached, trained, and promoted2 employees to Merchandise Handler and Shift Leader and1 to ast
Manager
Generate repeat business through exceptional customer service
GM Support Manager
Walmart
08.2013 - 02.2016
Monitored multiple databases to keep track of all company inventory
Maintained friendly and professional customer interactions
Offered direction and gave constructive feedback to motivate team members
Completed floor replenishment to guarantee size availability and promote customer satisfaction
Build customer confidence by actively listening to their concerns and giving appropriate feedback
Delegated work to employees based on shift requirements, individual strengths and unique training
Unloaded trucks, stocked shelves and carried merchandise out on the floor for customers
Maintained visually appealing and effective displays for the entire store
Office Assistant
Buddy Grays LLC.
10.2007 - 06.2009
Improved productivity initiatives, coordinating itinerary and scheduling appointments
Scheduled appointments for staff to keep office operations smooth and efficient
Maintained business records by updating customer information
Planned travel arrangements for10+ executives and staff
Made copies, sent faxes and handled all incoming and outgoing correspondence
Answered approximately phone calls daily and pleasantly welcomed visitors to the office
Dispersed incoming mail to correct recipients throughout the office
Organized files, developed spreadsheets, faxed reports and scanned documents
Floral Clerk
FoodWorld
01.2003 - 08.2006
Utilized expert communication skills to collaborate with customers
Designing bouquets, corsages and other floral pieces that met their requirements
Shared details on how to properly care for purchased flowers and plants with customers
Stayed current on the latest floral trends and supplier products by conducting careful research
Put up, maintained and removed displays for holidays and seasons
Performed [Frequency] inventory counts to maintain accuracy
Marked clearance products with updated price tags
Education
High School - undefined
Fayette County High School
Fayette, AL
01.2003
Skills
Meticulous attention to detail Self-starter
Strong interpersonal skills Self-directed
Dedicated team player
Professional and mature Strong problem solver Time