Bridget Ann Sterk

• Provides clinical review audits of medical records based on predetermined state and focused criteria to meet Clinical Trial Protocols and Clinical Guidelines.
• Establishes quality benchmarks in alignment with organization safety goals providing timely and constructive provider feedback on clinical cases to foster excellence in documentation.
• Identifies clinical practices requiring changes in treatment or protocol and communicates issues to nursing and medical leadership.
• Offers strong IT knowledge and experience in audit and tool development and quality trend analysis.
• Hires, educates and manages clinical trial peer tp peer chart reviewers to promote excellence in documentation.

• Collaborated as member of Shared Leadership Council (11/2017 to current)
• Delivered patient care services in retail based health clinic (11/2006 to current)
• Managed team of 16 highly skilled providers, under direction of Senior Regional Medical Director, to perform peer Chart Review with 10% of all charts produced (02/2011 to 03/2017)
• Minute Clinic Preceptor 11/2008 to 9/2010

• Hired, oriented and reviewed performance or chart review team
• Collaborated with Senior Medical Director and chart review team members to develop chart review protocols, procedures, and provider comments to support consistency and quality documentation standards
• Participated in software development for EPIC Chart Review Module
• Managed team of 16 highly skilled family nurse practitioner providers, to perform peer chart review with 10% of all charts produced, 100% of new services, and special audits as requested by Minute Clinic Senior Nursing and Medical Management
• Produced regular audit reports for Clinical Quality Committee regarding compliance, omissions, and provider documentation challenges
• Reported outcomes regularly to Senior Medical Director
• Educated provider groups, State Practice Managers, Nurse Educators, Medical Directors, and Chief Nursing Practitioner and initiated problem solving in reference to documentation issues and foster quality improvement

Director of Clinical Services

• Managed following departments: Neurology, Child Psychiatry, Social Work, Psychology
• Provided medication management for children with special needs including cerebral palsy, behavioral disorders and developmental disabilities/delays for children in foster care and seizure disorders.