BRIDGET P. MOSLEY
Lakewood,CA
Summary
I am an individual who displays a strong commitment and reliability, possessing exceptional abilities in both verbal and written communication. I am highly efficient, organized, and diligent, excelling in managing multiple tasks and coordinating efforts. My past achievements demonstrate my success in professional settings, where I have effectively utilized my skills in human resource management and building positive relationships with individuals at all levels. I possess a talent for problem-solving and conflict resolution, fostering a cooperative and collaborative work environment. Additionally, I thrive in fast-paced settings, demonstrating my ability to adapt and excel. My goal is to apply my skills, knowledge, and experience to a challenging role that offers opportunities for advancement and personal growth.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Deputy Labor Commissioner I
Department Of Industrial Relations
08.2021 - Current
- Holds investigatory hearings, examines witnesses, takes affidavits, collects other evidence, makes and directs investigations to determine the extent of compliance with, and to resolve disputes arising under State labor laws and Industrial Welfare Commission orders.
- Schedules and conducts meetings with workers and employers in a timely manner to further investigate claims, educate parties, and/or facilitate a resolution to claims through a negotiated settlement under Division policies and procedures.
- Identifies evidence relevant to cases and evaluates requests for subpoenas to facilitate exchange of information among parties in accordance with division policies and procedures.
- Initiates and completes reports and legal documents in a timely manner; issues or files such relevant documents to process claims in accordance with relevant laws and division policies and procedures.
- Assesses and collects civil penalties, or initiates civil or criminal action; files various court actions and legal documents; meets with employers and employees and their representatives to advise them of, and to secure compliance with, requirements.
- Makes decisions deemed to be final orders of the Labor Commissioner that are entered as judgments in Superior Court; may act as Deputy in Charge of a small office.
Supervising Program Technician II
Employment Development Department
12.2018 - 08.2021
- I conducted interviews with prospective employees either individually or as the leader of an interview committee.
- Examined resumes and identified prospects for interview phase of the hiring process.
- Assisted in the developing criteria with upper-level management to determine what qualities needed from any potential new-hire.
- Responsible for managing the workflow and training new hires on how they can best serve customers and office staff.
- Created the support staff weekly schedule that kept everyone productive, which helped ensure our office maintains our agency's goals.
- Executes data-based decisions to resolve claimant's disputes.
- Responsible for monitoring the daily operations of an organization, assisting the team members in resolving customer disputes, and managing process discrepancies to maintain the smooth delivery of services for customer satisfaction.
- I conducted a one-on-one assessment with the team to identify each member's challenges and strategizing techniques to address any difficulties and assist support staff in reaching their maximum potential while providing feedback and improvements.
- Assisted staff in their development through cross training each employee on multiple support staff duties to ensure rotational assignments are always covered to foster a more versatile support staff that is prepared to meet a variety of complex technical duties within our office. Participated and conducted management team and unit meetings.
Operations Manager
Waste Management Company
07.2016 - 08.2021
- Executed necessary precautions to ensure safety and compliance with Company, OSHA, and other standards and regulations.
- Worked with functional groups to resolve employee relations and labor relations issues.
- Managed the day-to-day operations of the District, and provides daily support to managers in ensuring quality and budget performance.
- Monitored budget and operating metrics while diagnosing and improving processes, procedures, and performance.
- Ensured thorough root cause investigations for all injuries and incidents, following-up with consistent discipline and retraining.
- Oversaw personnel needs of the department including selecting, coaching, disciplining, and training employees and evaluating employee performance.
- Provided input into termination, compensation, and promotion decisions.
- Formulated both short-term and long-term goals and action plans in conjunction with the Market Area General Manager and/or Director of Operations.
- Participated in regular P&L reviews to ensure that budgets are met; develops and implements programs for optimal equipment utilization, equipment maintenance, and labor and material costs.
- Interacted with local city, municipal, and county agencies to ensure customer satisfaction, improve efficiency, renew contracts and negotiate new contracts.
- Oversaw a special committee that will revamp our local HR department; develops and implements process and polices.
Hiring Manager
Federal Express
08.2010 - 07.2016
- Developed and maintained affirmative action programs; investigate EEO/FEHA complaints; files EEO-1 annually; reports and logs to conform to EEO regulations.
- Conducted recruitment effort for all exempt and nonexempt personnel; conducts new-employee orientations and onboarding; monitors career-pathing program, employee relations counseling.
- Implemented and annually updates compensation program; payroll administration; rewrites job descriptions as necessary; conducts annual salary surveys and develops merit pool (salary budget); analyzes compensation; monitors the performance evaluation program and revises as necessary.
- Briefed new managers on the policies and procedures of an organization in conjunction with development and learning team, providing coaching to managers on difficult and complex issues.
- Supervised 5- 10 direct reports daily including scheduling, assignments, hiring and noticing and providing regular feedback.
- Worked closely with the insurance company for Workers Compensation, FMLA/CFRA and sick/injured employee to facilitate their return to work to lower cost to company.
- Established and maintains department records and reports.
- Participates in administrative staff meetings.
- Maintains company organization charts and employee directory.
- Recommended new approaches, policies and procedures to effect continual improvements in efficiency of department and services performed.
Operation Manager
Federal Express
06.1998 - 08.2010
- Controlled and utilizes manpower through planning, organizing and scheduling to minimize loss of time, working within capital and operating expense budgets.
- Provided station personnel with information regarding benefits, wages and salary policies, personnel and operating policies/ procedures.
- Executes necessary precautions to ensure safety and compliance with Company, OSHA and other standards and regulations.
- Ensured all station personnel are directed and supervised within corporate personnel policies and procedures.
- Assisted in orientation, development and training of operations procedures.
- Supervised and coordinates all ground operations relating to the operational interface between aircraft and the local stations.
- Supervised 20-25 direct reports daily including scheduling, assignments, hiring and noticing and providing regular feedback.
- Served as a liaison to the Managing Director.
- In charge of all the staffing, conducted interviews and recruiting duties and onboarding of new team members.
- Taught all skills soft courses for Manager Trainee Program.
Education
Bachelor of Science - Human Resources Management
Southern New Hampshire University
Hooksett, NH05.2024
Skills
- Negotiation and Conflict Resolution
- Labor Relations
- Work Planning and Prioritization
- Managing Operations and Efficiency
- Good Judgment
Certification
- Negotiation Certificate Training - UC Hastings Law
- Legal Research Certificate Program- LexisNexis
Racial Justice Committee
Board Member 2021-2023-Our work as a committee is aimed at developing a workplace that is driven by a sense that everyone should have the opportunity to thrive and not just survive in our workplace.
Workers Right Ambassadors Project
Volunteer 2022-2023-The Workplace Rights Ambassador Project (WRAP) is a trauma-informed initiative that seeks to build a bridge between LCO and workers who have experienced trauma.
ROC-LA
Volunteer 2021-Present -The Restaurant Opportunities Centers United is a not-for-profit organization and worker center with affiliates in a number of cities across the United States. Its mission is to improve wages and working conditions for the nation's low wage restaurant workforce.
Timeline
Deputy Labor Commissioner I
Department Of Industrial Relations
08.2021 - Current
Supervising Program Technician II
Employment Development Department
12.2018 - 08.2021
Operations Manager
Waste Management Company
07.2016 - 08.2021
Hiring Manager
Federal Express
08.2010 - 07.2016
Operation Manager
Federal Express
06.1998 - 08.2010
Bachelor of Science - Human Resources Management
Southern New Hampshire University
- Negotiation Certificate Training - UC Hastings Law
- Legal Research Certificate Program- LexisNexis
Similar Profiles
Kimberly GonzalezKimberly Gonzalez
Office Technician (Typing) at Department Of Industrial RelationsOffice Technician (Typing) at Department Of Industrial Relations
Denise WashingtonDenise Washington
Accounting Officer at Department Of Industrial RelationsAccounting Officer at Department Of Industrial Relations
Luis MartinezLuis Martinez
Information Technology Associate at State Of California Department Of Industrial RelationsInformation Technology Associate at State Of California Department Of Industrial Relations