Summary
Overview
Work History
Education
Skills
Certification
Additional Information - Computer Knowledge
Personal Information
Timeline
Generic

Bridgett France

Kernersville,NC

Summary

Highly-focused and ambitious Human Resources Manager bringing [Number]+ years management experience with extensive customer service, public relations and philanthropic background. Astute and proactive problem-solver possessing elevated business and operations acumen honed through progressive career history, diverse industries knowledge and accomplished education. Talented in key HR functions, spanning employee hiring, training, development and retention-promoting relationship building.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Head of HR

Levolor, INC
Atlanta, GA
07.2016 - 12.2023
  • Manage the Human Resources department and staff.
  • Provide guidance, counseling, training and coordination of work assignments to Human Resources.
  • Implement and interpret Management policies and operating practices to achieve department objectives.
  • Ensure the company is consistent with administration and application of pay policies while identifying, controlling and reducing payroll and administration costs
  • Create salary ranges with minimum and maximums for each grade and the frequency for which the ranges will be reviewed for competitiveness
  • Enhance the formal Performance Review process to ensure achievement of company and employee goals
  • Manage all aspects of talent acquisition in cooperation with other management staff: write, edit, and authorize the placement of advertisements, maintain and develop recruiting relationships, make offers, participate in on-boarding activities
  • Assist in efforts to update and maintain HR initiatives in support of business strategy
  • Consult with and advise leadership to ensure compliance with procedures, organizational policies, and legal regulations
  • Provide recommendations in talent acquisition and management, performance and career management, work force planning and change management.
  • Launched innovative incentive program to achieve low turnover rate in highly competitive market.
  • Reviewed and approved job listings and collaborated with recruiters to promote open roles across multiple platforms.
  • Provided guidance on organizational design, change management, succession planning, talent management, and compensation practices.
  • Scheduled meetings with employees to address concerns and grievances.
  • Led initiatives to foster positive employee relations, workforce engagement and inclusive work culture.
  • Coached and trained leaders in hiring and interviewing, talent and succession planning and performance management.
  • Analyzed data from surveys and other sources to assess employee satisfaction levels across the organization.
  • Advocated for employee needs and benefits, promoting engagement, transparency and interactive communication.
  • Oversaw employee relations issues such as grievances, disciplinary matters, performance improvement plans, labor relations.
  • Developed and implemented HR strategies and initiatives aligned with the overall business strategy.
  • Managed employee relations and facilitated critical conversations and programs to increase employee satisfaction.
  • Addressed and resolved escalated issues, leveraging strong conflict resolution and emotional intelligence.

Human Resources Manager

NORTHFIELD MEDICAL
09.2013 - 04.2016
  • Responsible for adverse actions, grievances and other employee relations matters
  • Interpretate trends in U.S
  • Private industry wages, as well as to provide timely Information to plan for year to year changes in compensation costs
  • Functioned as primary liaison for company with outside counsel on any employment related legal matters
  • Responsible for the development and implementation of orientation programs for staff employees and new supervisors
  • Directed the recruitment, retention and recognition of 250+ employees
  • Served as liaison with external entities including committees and task forces while maintaining representation on the Executive Management and Strategic Planning Council
  • Developed and managed annual budgets for the organization and performed periodic cost and productivity analyses
  • Directed the administration of insurance, retirement, and other benefits programs; evaluated and implemented improvements on an annual basis
  • Recommended in the development of organizational policies and procedures
  • Administered training for Management and staff on company policies and procedures.

Employee Relations Manager

Industries for the Blind-Manufacturing Plant
North Carolina
09.2005 - 04.2012
  • Assist Department Managers and Plant Manager with developing and implementing alternative recruiting strategies for all positions with strong focus dedicated to 'hard to fill' positions
  • Oversee HR for three manufacturing plants in Puerto Rico, Asheville and Winston Salem
  • Manage Affirmative Action Plan
  • Evaluated the company's policies and programs while maintaining consistency and competitiveness and continually retaining key talent
  • Developed a formal Management Training and Development program to educate current and future leaders
  • Provide consultation to Management for the purpose of ensuring compliance with legal and administrative requirements
  • Planned and coordinated all corporate events
  • Implement and interpret Management policies and operating practices to achieving department objectives
  • Collaborated with internal and external stakeholders to ensure compliance with mandated legal requirements
  • Responsible for monthly Lunch and Learns, Assimilations and Skip level assessments with middle management team
  • Analyze exit interview data and developed exit interview feedback tool for management review
  • Developed Employee Wellness Program
  • Ensure the company is consistent with administration and application of pay policies while identifying, controlling and reducing payroll and administration costs
  • Create salary ranges with minimum and maximums for each grade and the frequency for which the ranges will be reviewed for competitiveness
  • Enhance the formal Performance Review process to ensure achievement of company and employee goals
  • Work closely with Plant Manager on conflict resolution, progressive disciplinary issues and coaching
  • Determine and enforce legal and regulatory requirements for a multi-site facility
  • Developed and assisted in the design of efficient workflow processes such as the automation of HR procedures to eliminate the manual paperwork process
  • Evaluate the company's programs and policies to maintain competitiveness in the market
  • Developed job descriptions for each position within the company
  • Compared Exempt and Non-Exempt positions with customized market data or published surveys data to verify competitiveness
  • Enforce regulatory and safety requirements as required by OSHA
  • Responsible for developing daily departmental safety audits and enforcing accountability on corrective actions.

Education

Bachelor of Arts - Industrial and Organizational Psychology

High Point University
01.1992

Skills

  • Employee Relations
  • Leadership Coaching
  • Retention Strategies
  • Diversity and Inclusion
  • Career Development
  • Succession Planning
  • Recruitment Strategies
  • Management Support
  • Budget Administration
  • Compensation Structuring

Certification

SPHR

Additional Information - Computer Knowledge

Windows, Microsoft Word, Excel, and Access, HRIS, PowerPoint, MS Outlook, People Track, ADP Payroll, Millennium Payroll, Kronos and UltiPro.

Personal Information

Willing To Relocate: Anywhere

Timeline

Head of HR

Levolor, INC
07.2016 - 12.2023

Human Resources Manager

NORTHFIELD MEDICAL
09.2013 - 04.2016

Employee Relations Manager

Industries for the Blind-Manufacturing Plant
09.2005 - 04.2012

Bachelor of Arts - Industrial and Organizational Psychology

High Point University

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Bridgett France