Bridgett Henderson
Halifax,VA
Summary
Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Overview
21
21
years of professional experience
Work History
Shift Manufacturing Associate
HITACHI ENERGY USA INC
South Boston, VA
12.2024 - Current
- When I was first hired, I started out data entering all hours into SAP from the operators filling out papers daily.
- When the operators started to enter direct hours their selves, I would help train in the plant.
- I also helped train in a classroom setting when this program went live for all of DTR with Melvin in June 2025.
- Now I help train in Co11n and SAP/ Mes Light Cockpit for all new hires, was asked to help by Rebecca with training and development team.
- I was picked by Ken to help data entry with the Safety Focus Group when we had the safety blitz.
- HSE asked me to find all power equipment and data entry the MAC addresses into excel spreadsheet.
- Recorded and tracked daily production data for management reporting.
- Ensured workplace safety by following all company guidelines, participating in regular safety audits, and promptly addressing hazards as they arose.
- Developed strong working relationships with colleagues, fostering a positive team environment that facilitated open communication and collaboration on projects.
- Increased team productivity by providing ongoing training, guidance, and support to fellow associates.
- Met tight deadlines through effective time management skills prioritizing tasks based on their importance related overall success operation.
- Enhanced team performance with effective communication and coordination during shifts.
National Pharmacy Technician
Halifax Pharmacy
South Boston, VA
11.2022 - 12.2024
- Provided excellent customer service to patients, physicians, nurses and other healthcare professionals in a professional manner.
- Input patient and prescription information to produce product labels and assist in prescription filling process.
- Managed the daily operations of the pharmacy including receiving orders from wholesalers, stocking shelves and preparing medication for delivery or pickup.
- Demonstrated knowledge of pharmaceutical terminology including generic and brand names and abbreviations.
- Maintained patient confidentiality when handling records and sensitive data.
- Helped train all new hires
- Maintained pharmacy inventory by restocking shelves, disposing of outdated drugs, and ordering new medications as needed.
- Stocked and replenished shelves to remove out-of-date items from inventory.
- Selected appropriate medicine and measured dosages to fill prescriptions under pharmacist direction.
- Processed insurance claims and payments for medications.
- Performed administrative duties such as filing documents, answering phones, scheduling appointments, and handling customer inquiries.
- Resolved customer complaints quickly and efficiently while maintaining good rapport with all customers.
- Organized workflow in order to meet deadlines for timely completion of tasks.
- Complied with state regulations to maintain safe, clean pharmacy.
- Selected drug and quantity, delivering items to pharmacist for review and dispensing.
- Organized medications for dispensing by prefilling prescriptions and calculating quantities.
- Ensured accuracy in data entry into pharmacy computer system while verifying all information prior to dispensing medication.
- Processed payments for prescription orders via cashiering responsibilities utilizing POS systems.
- Triaged incoming phone calls, assisting callers or escalating therapeutic inquiries to pharmacists.
- Reviewed patient profiles for possible drug-drug or drug-allergy interactions before filling prescriptions.
- Received written prescription and refilled requests and verified that information is complete and accurate.
- Rotated shelves to check for and dispose of expired medications.
- Cleaned equipment and sterilized glassware to maintain safe and sanitary conditions.
- Supplied and monitored robotic machines to properly label and dispense medicine into containers.
- Coordinated verification and filling of more than 500 daily prescriptions in high-volume Retail pharmacy environment.
Assistant Manager/Pharmacy Technician
CVS Health
South Boston, VA
09.2005 - 11.2022
- Provided excellent customer service to patients, physicians, nurses and other healthcare professionals in a professional manner.
- Input patient and prescription information to produce product labels and assist in prescription filling process.
- Trained all new hires
- Managed the daily operations of the pharmacy including receiving orders from wholesalers, stocking shelves and preparing medication for delivery or pickup.
- Demonstrated knowledge of pharmaceutical terminology including generic and brand names and abbreviations.
- Maintained patient confidentiality when handling records and sensitive data.
- Maintained pharmacy inventory by restocking shelves, disposing of outdated drugs, and ordering new medications as needed.
- Stocked and replenished shelves to remove out-of-date items from inventory.
- Selected appropriate medicine and measured dosages to fill prescriptions under pharmacist direction.
- Processed insurance claims and payments for medications.
- Performed administrative duties such as filing documents, answering phones, scheduling appointments, and handling customer inquiries.
- Resolved customer complaints quickly and efficiently while maintaining good rapport with all customers.
- Organized work flow in order to meet deadlines for timely completion of tasks.
- Complied with state regulations to maintain safe, clean pharmacy.
- Selected drug and quantity, delivering items to pharmacist for review and dispensing.
- Organized medications for dispensing by prefilling prescriptions and calculating quantities.
- Ensured accuracy in data entry into pharmacy computer system while verifying all information prior to dispensing medication.
- Processed payments for prescription orders via cashiering responsibilities utilizing POS systems.
- Triaged incoming phone calls, assisting callers or escalating therapeutic inquiries to pharmacists.
- Reviewed patient profiles for possible drug-drug or drug-allergy interactions before filling prescriptions.
- Received written prescription and refilled requests and verified that information is complete and accurate.
- Rotated shelves to check for and dispose of expired medications.
- Cleaned equipment and sterilized glassware to maintain safe and sanitary conditions.
- Supplied and monitored robotic machines to properly label and dispense medicine into containers.
- Coordinated verification and filling of more than 500 daily prescriptions in high-volume Retail pharmacy environment.
- Managed daily operations, ensuring efficient workflow and optimal staffing levels.
- Developed training programs for new team members, enhancing onboarding experience and productivity.
- Implemented inventory management strategies to reduce waste and improve supply chain efficiency.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Developed detailed plans based on broad guidance and direction.
Education
National Pharmacy Technician - CVS/ Health Retail Pharmacy
EXCPT
Virginia11-2020
Skills
- Adaptable learner
- Attention to detail
- Teamwork and communication
- Strong work ethic
- Computer skills
- Positive attitude
- Following instructions
- Worksite safety
- Hand-held scanners
- Workstation equipment monitoring
- Safety standards compliance
- Incident reporting
- Root cause analysis participation
- Problem-solving abilities
- Multitasking
- Reliability
Timeline
Shift Manufacturing Associate
HITACHI ENERGY USA INC
12.2024 - Current
National Pharmacy Technician
Halifax Pharmacy
11.2022 - 12.2024
Assistant Manager/Pharmacy Technician
CVS Health
09.2005 - 11.2022
National Pharmacy Technician - CVS/ Health Retail Pharmacy
EXCPT